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Customer reviews: Scrollio: Infinite Scroll

Reviews (53)

Overall rating
4.7

What Merchants Think

Overall, merchants have expressed satisfaction with "Scrollio: Infinite Scroll," praising its easy installation, simplicity, and effectiveness in providing a seamless infinite scrolling experience. Many appreciate the app's free availability and commend the responsive customer support. However, there are also some concerns regarding lack of transparency about usage limits and minor technical issues.

Key Strengths

  • Easy installation and setup
  • Free of charge and cost-effective solution
  • Positive feedback on customer support responsiveness
  • Consistently works across different themes
  • Improves navigation and can handle a large number of products smoothly
  • Quick loading speed praised by users

Common Concerns

  • Lack of transparency regarding hidden limitations, such as a scroll limit
  • Occasional technical issues, like the 502 Bad Gateway error
  • Challenges for users with limited coding skills when setting up the app
  • Instances of poor performance or malfunctions on specific platforms
  • Support sometimes offers paid service for additional setup assistance

Final Thoughts

"Scrollio: Infinite Scroll" is largely well-received by users for its effectiveness and simplicity, with many recommending it as a reliable, free solution for infinite scrolling on ecommerce sites. Despite some vocal concerns around transparency and technical challenges, the proactive customer support and overall positive feedback emphasize the app's value.

Party Owls

Apr 24, 2024  on Shopify

Not working. Customer support sent a link of troubleshooting videos that needing users to figure out how to make it work. Involving find codes from pages and use the code in the app. However, our theme is not the same one and we couldn't find the part of code. So, we told app team that we cannot figure it out. Then we got offered a paid service (USD $50) on a step in to make it work. Yes, a free app but support is not. Then we tried another free app doing the same job. Despite it didn't work initially, the customer service person stepped in straight away and it works like a dream. This is a neutral feedback. Just our experience with this app and support. Good luck, everyone!

Witch Way Out IN

Mar 28, 2024  on Shopify

IT STOPPED WORKING IT SHOWS "502 BAD GATEWAY"

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