Scrollio: Infinite Scroll logo

Customer reviews: Scrollio: Infinite Scroll

Reviews (53)

Overall rating
4.7

What Merchants Think

Overall, merchants have expressed satisfaction with "Scrollio: Infinite Scroll," praising its easy installation, simplicity, and effectiveness in providing a seamless infinite scrolling experience. Many appreciate the app's free availability and commend the responsive customer support. However, there are also some concerns regarding lack of transparency about usage limits and minor technical issues.

Key Strengths

  • Easy installation and setup
  • Free of charge and cost-effective solution
  • Positive feedback on customer support responsiveness
  • Consistently works across different themes
  • Improves navigation and can handle a large number of products smoothly
  • Quick loading speed praised by users

Common Concerns

  • Lack of transparency regarding hidden limitations, such as a scroll limit
  • Occasional technical issues, like the 502 Bad Gateway error
  • Challenges for users with limited coding skills when setting up the app
  • Instances of poor performance or malfunctions on specific platforms
  • Support sometimes offers paid service for additional setup assistance

Final Thoughts

"Scrollio: Infinite Scroll" is largely well-received by users for its effectiveness and simplicity, with many recommending it as a reliable, free solution for infinite scrolling on ecommerce sites. Despite some vocal concerns around transparency and technical challenges, the proactive customer support and overall positive feedback emphasize the app's value.

B.Different Clothing

Jan 12, 2025  on Shopify

The app is advertised as completely free on the Shopify store, but there's no mention of the scroll limit anywhere in the description. We only discovered this after the feature stopped working on our site—for who knows how long—and we had to investigate why. It turns out there’s a hidden limitation that’s not disclosed upfront. This lack of transparency is incredibly frustrating and feels like a bait-and-switch tactic. We cannot recommend this app and hope they stop this misleading tactic for future users.

Waheed Javaid Collections

Sep 11, 2024  on Shopify

Nor working

My Store

Apr 15, 2024  on Shopify

Not working and is showing a 502 Bad Gateway error, Scroll bee working as expected.

Elth

Feb 20, 2024  on Shopify

This app created bugs when our shop was opened in Instagram on mobile. Instead of adding the next row of products at the bottom it duplicated the top section infinitely. We got in touch with their support and they immediately answered "I think uninstalling is the best bet. We're not in a position to troubleshoot atm."

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