ScaleOrder App Review: Features, Pros & Cons for Shopify

Customer reviews: ScaleOrder ~Brand Dropshipping

ScaleOrder is a Shopify app designed to help merchants streamline bulk order processing and wholesale operations. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (106)

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What Merchants Think

Merchants generally have a positive outlook on "ScaleOrder ~ Omni Dropshipping," appreciating the platform's efficient order fulfillment and excellent customer service. While some users have experienced longer shipping times and pricing concerns, many are satisfied with the ease of use and the support they receive from specific agents, like Mia. The app is often seen as a go-to option, especially for those seeking alternatives to platforms with unreliable shipping or multiple seller interactions.

Key Strengths

Exceptional customer support with responsive agents, particularly Mia.
Efficient order fulfillment process.
Wide product selection not available on other fulfillment apps.
Comprehensive handling of the dropshipping process, including packaging and shipping confirmation.

Common Concerns

Occasional long shipping times, sometimes exceeding promised durations.
Some users find the prices a bit higher compared to other sources.
Reports of inconsistencies in shipping cost information.
Difficulties in obtaining refunds for delayed deliveries.

Final Thoughts

"ScaleOrder ~ Omni Dropshipping" offers a solid dropshipping solution with notable strengths in customer support and product variety. However, potential users should be aware of possible shipping delays and ensure clear communication regarding pricing and refunds. Overall, it remains a popular choice among merchants seeking a reliable dropshipping partner.

TRENDIGA DEALS

Mar 03, 2025 on Shopify

For me, it’s important to have an agent who is accessible, helpful, clear, service-minded, and friendly. Scale Order is a perfect match for all these qualities, and my collaboration with them has been outstanding. I’m incredibly satisfied with Scale Order and my contact person, Ethan!

Trend Aura.

May 30, 2024 on Shopify

No one is perfect but Scaleorder is the closest to be. I have tried dussins of dropshipping agents... but Scaleorder is the best. Sometimes a little overpriced items but they fulfill all orders and have awesome customer support. Most of the times prices are good, nothing to complain about really.

AquaFlow

May 29, 2024 on Shopify

Great service from my Agent Mia. She have really become a important and helpful partner.

Hemma Deal

Mar 15, 2024 on Shopify

One of the best agents and especially person is Mia who is super knowledgeable and talented. I recommend everyone to use Scaleorder because they have super good treatment and deliver the products on time to your customers.

Desentry

Feb 29, 2024 on Shopify

Mia is the best agent I’ve ever had. Quick response and she’s doing such a great job.

Meandmydog

Feb 29, 2024 on Shopify

I have been using Scaleorder for a couple of months and their agent Mia is very good and she always answers my questions really fast! Really recommend!

Supreme General Store

Feb 03, 2024 on Shopify

Great App, I wanted to work with this Company but there Agent Mia been telling me that they had issues and were more important to help me with quotes for products, waited a month contact Mia again( 3 or 4 days ago) and asked her if they had time to do some qoutes, Mia said to contact her on WhatsApp so I did and Sent her picture of a product with 2 different shipping cost from there own platform then Mia said there system doesn't provide the correct shipping cost , Still no Quote for that shipping yet

Pups

Oct 28, 2023 on Shopify

Always great support and fast shipping

Prevent4life

Mar 03, 2020 on Shopify

I have received great customer service from the chat representative and I am grateful that my question was effectively answered.

Wine and Coffee lover

Jan 11, 2020 on Shopify

I have been using this app for months and it is now my go to app for my store. I have found products on here I couldnt find on other fulfillment apps. I dont want to use oberlo and use aliexpress because the shipping times are horrible and you have to deal with a million different sellers. Nextschain takes care of everything. You get an order and pay the wholesale and they package and ship the product and send the ship confirmation email. If you run into any problems they get back to you and fix it. In my opinion this is the best fulfillment app for droppshippers.