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Customer reviews: S Loyalty and Rewards Program

Develop by S Loyalty

Reviews (236)

Overall rating
4.5

What Merchants Think

Overall, merchants find "S Loyalty: Rewards & Referrals" to be a helpful and user-friendly app, with several praising its ease of use and the flexibility it offers in structuring rewards. Many have experienced positive interactions with the customer support team, although there are a few concerns about responsiveness.

Key Strengths

  • Intuitive and easy-to-use interface
  • Flexible reward structuring options
  • Outstanding and helpful customer support
  • Capability to run on multiple Shopify platforms

Common Concerns

  • Lack of translation for management application
  • Inability to use rewards points as a direct payment method
  • Widget visibility issues on small mobile screens
  • Occasional unresponsiveness from customer support

Final Thoughts

"S Loyalty: Rewards & Referrals" is generally well-received, particularly for its user-friendly design and strong customer support. Some merchants have expressed desire for additional features and improvements in customer support responsiveness, reflecting areas for potential enhancement. Despite minor drawbacks, it remains a recommended choice for loyalty program management on Shopify.

GREAT DOG CO.

Sep 24, 2025  on Shopify

Whenever I have issues (all related to customers who can't access account or sign up for one), I'm told it's my fault or my customer's fault. It's incredibly annoying. Nothing ever gets fixed. Clearly, if a customer has an account with my store, it should also be able to create a loyalty account but if you ask this app developer, that's not true. Somehow, some way they are doing something wrong. I would look elsewhere. i just waste time trying to get this thing to work. Once installed, it's a lot of work to switch to another app which is what they count on. Now I'm left to find another app where my customers can actually partake in the loyalty program that we pay for monthly. Ridiculous.

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