Reviews: S Loyalty: Rewards & Referrals

Customer reviews: S Loyalty: Rewards & Referrals

Reviews (778)

Overall rating

4.6

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What Merchants Think

Overall, merchants find "S Loyalty: Rewards & Referrals" to be a helpful and user-friendly app, with several praising its ease of use and the flexibility it offers in structuring rewards. Many have experienced positive interactions with the customer support team, although there are a few concerns about responsiveness.

Key Strengths

Intuitive and easy-to-use interface
Flexible reward structuring options
Outstanding and helpful customer support
Capability to run on multiple Shopify platforms

Common Concerns

Lack of translation for management application
Inability to use rewards points as a direct payment method
Widget visibility issues on small mobile screens
Occasional unresponsiveness from customer support

Final Thoughts

"S Loyalty: Rewards & Referrals" is generally well-received, particularly for its user-friendly design and strong customer support. Some merchants have expressed desire for additional features and improvements in customer support responsiveness, reflecting areas for potential enhancement. Despite minor drawbacks, it remains a recommended choice for loyalty program management on Shopify.

nothing but love

Dec 13, 2024 on Shopify

Nice an easy setup thank you

Princess Lady Accessories

Jul 28, 2024 on Shopify

Infiniti C | 酮本蛋糕麵包訂購 | 全港首間100%生酮無麩質蛋糕麵包咖啡店

Mar 29, 2024 on Shopify

thanks for great apps, hope it can help our store

Compesh’E

Jan 16, 2024 on Shopify

Enjoyed it

Oomen's Fishing Tackle

Nov 04, 2023 on Shopify

Just signed up, was really easy to install but haven't used it yet

Iguanade

Mar 01, 2016 on Shopify

We use the app since months and are highly satisfied. Easy to use and the outstanding customer support is highly appreciated. Even our advanced demand of running the app on multiple shopify platforms was met, and customer support was very helpful with the implementation in this regard. Highly recommended provider and app!!

Two Crows for Joy

Dec 20, 2013 on Shopify

We had a rewards program on my old shopping cart system, so I was relieved to find this app when we moved to Shopify. The team was responsive to my questions, and fixed a bug immediately that was making the widget not show up on iPads (now it shows up). I like the flexibility in offering different kinds of rewards. The rewards come as coupon codes, which is different from my old system (where the rewards could be applied at checkout like a method of payment), causing some of my customers to complain that before they used to be able to use a coupon code AND their reward points in the same transaction, and now they can't. So I'd love to see an option to use rewards points as a payment method someday! I'd also love if in the future there was an option to not have the widget be on the screen the whole time -- to have a URL instead of the widget, or have the rewards program integrated into the customer's account page. This is important because the widget doesn't show up on small mobile screens, so customers can't access their rewards info from their phones (but the team says that is coming soon). One feature this has that my old system didn't is the ability to send reminders that they have rewards waiting to be redeemed. All in all, I'm really pleased with this system.