Reviews: Ryviu: Product Reviews & QA

Customer reviews: Ryviu: Product Reviews & QA

Reviews (1,524)

Overall rating

4.8

5

161
4

12
3

1
2

2
1

9

What Merchants Think

Overall, merchants have a positive view of "Ryviu: Product Reviews & QA." They find it to be an effective and user-friendly app for managing product reviews and questions. The app is praised for its ease of setup, affordability, and its ability to integrate seamlessly with Shopify and other platforms. Many users highlight the exceptional customer support that aids in setup and solves issues promptly, which enhances their overall experience.

Key Strengths

Excellent customer support and assistance, often mentioned by name such as Yen, Chloe, and Selina.
Ease of setup and user-friendly interface.
Effective integration with Shopify and other e-commerce platforms.
Ability to import reviews from platforms like Etsy and Amazon.
Value for money, especially with the basic and free plans offering robust features.
Customization capabilities for displaying reviews.

Common Concerns

Occasional issues with review widgets not being compatible with certain plans.
Reported bugs and technical issues that can disrupt service, such as problems with email automation.
Concerns about features being advertised but only available on higher-tier plans.
Slow or unhelpful response from customer support in some cases.
Difficulty managing reviews from specific geographic sources.

Final Thoughts

"Ryviu: Product Reviews & QA" is generally well-received by merchants looking for a competent and affordable review management tool. It stands out due to its strong customer support and ability to integrate with multiple platforms. However, some users face challenges related to technical issues and plan limitations. Overall, it is recommended for businesses, especially those starting or using Shopify, who need a reliable review system to enhance customer trust and engagement.

RoséGlo

Aug 15, 2024 on Shopify

My favorite reviews app by far! Mai is also so helpful and patient and helped me customize my app. Thank you so much :)

PrintEaseStore

Aug 12, 2024 on Shopify

The Ryviu: Product Reviews & QA app is perfect for adding reviews and Q&A to your website. It's easy to use and has significantly increased customer trust. A special thanks to the support team, especially Selin. She quickly and professionally resolved all my issues. I highly recommend Ryviu to everyone!

BE1U

Aug 07, 2024 on Shopify

Great app with great customer service

Modern Essentials Australia

Aug 07, 2024 on Shopify

Answered super quick and were able to see the issue straight away and offer a fix, my own IT couldn't do that! And they followed up after it was fixed. Very helpful Thanks Dan and Chloe!

MAGiC jOHN

Aug 06, 2024 on Shopify

very good.Dan was great,too.

My Store

Aug 05, 2024 on Shopify

I just started learning Shopify and this was my first attempt at working at Ryviu. In general, Shopify itself is quite understandable for a person who sees it for the first time. Although there are difficulties))) but this is due to insufficient experience. So far I’m very interested and enjoying it. Selina, the support girl very quickly helped me resolve the issue. For which I thank her very much.

Shop DJTrump

Jul 31, 2024 on Shopify

The best, hands down customer support is off the charts! I'd never use any other review app, thank you so much!!!

Jack's Motorcycle

Jul 31, 2024 on Shopify

FLEXXIB

Jul 31, 2024 on Shopify

Successful , a good experience

Condado

Jul 30, 2024 on Shopify

My problem was solved!

licenzafacile

Jul 30, 2024 on Shopify

Best app, and live support team guide me very well and super fast, Thank you so much

Decor Plasters by Hermann

Jul 29, 2024 on Shopify

Fast support, really helpfull. Right now, we are using free plan but we want to upgrade in the future.

SGPRO AUDIO

Jul 28, 2024 on Shopify

Le prix du marché

Jul 25, 2024 on Shopify

Quick response, warm welcome; problem always solved.

Medicura

Jul 23, 2024 on Shopify

"I would like to express my great satisfaction with the support provided by Selina. She helped me immensely and did a remarkable job. Thanks to her assistance, I was able to resolve my issues quickly and efficiently. Selina is not only competent, but she also demonstrates great patience and exemplary professionalism."

My Store

Jul 21, 2024 on Shopify

Excellent service

Prime Nest

Jul 21, 2024 on Shopify

Atendimento muito bom

GoodyFox

Jul 18, 2024 on Shopify

The app and customer support are both GREAT.

wildhoney

Jul 18, 2024 on Shopify

Great app and Selina is doing outstanding customer service!

soyes

Jul 18, 2024 on Shopify

I use this service on my store. The customer service is attentive and very responsive. I recommend it.