Reviews: Ryviu: Product Reviews & QA

Name: Ryviu: Product Reviews &amp; QA
Brand: Ryviu
SKU: shopify-ryviu-app-by-ryviu
Rating: 4.8 (1524 reviews)

Customer reviews: Ryviu: Product Reviews & QA

Develop by Ryviu

Reviews (1,524)

Overall rating

4.8

5

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9

What Merchants Think

Overall, merchants have a positive view of "Ryviu: Product Reviews & QA." They find it to be an effective and user-friendly app for managing product reviews and questions. The app is praised for its ease of setup, affordability, and its ability to integrate seamlessly with Shopify and other platforms. Many users highlight the exceptional customer support that aids in setup and solves issues promptly, which enhances their overall experience.

Key Strengths

Excellent customer support and assistance, often mentioned by name such as Yen, Chloe, and Selina.
Ease of setup and user-friendly interface.
Effective integration with Shopify and other e-commerce platforms.
Ability to import reviews from platforms like Etsy and Amazon.
Value for money, especially with the basic and free plans offering robust features.
Customization capabilities for displaying reviews.

Common Concerns

Occasional issues with review widgets not being compatible with certain plans.
Reported bugs and technical issues that can disrupt service, such as problems with email automation.
Concerns about features being advertised but only available on higher-tier plans.
Slow or unhelpful response from customer support in some cases.
Difficulty managing reviews from specific geographic sources.

Final Thoughts

"Ryviu: Product Reviews & QA" is generally well-received by merchants looking for a competent and affordable review management tool. It stands out due to its strong customer support and ability to integrate with multiple platforms. However, some users face challenges related to technical issues and plan limitations. Overall, it is recommended for businesses, especially those starting or using Shopify, who need a reliable review system to enhance customer trust and engagement.

FEBELVN

Nov 19, 2024 on Shopify

one of the best customer support and expertise in shopify. they have fixed my bugs within 30 minutes where my theme is compeltely customised one, So it is not easy to find in which file my dev has put codes beacuse I have 2-3 product liquid files. Still there team. fix it lightly speed. Thanks a lot

Dasbatteries

Nov 19, 2024 on Shopify

Good product and very professional custoemr service team.

Schrittbegeistert

Nov 17, 2024 on Shopify

Good customers support, Amazon Reviews and very customizable. Selina did help me good and fast!

Arte House

Nov 12, 2024 on Shopify

The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.

APS Drones

Nov 11, 2024 on Shopify

Yen showed great customer support. thank you

Auragence

Nov 05, 2024 on Shopify

Dan has helped me multiple times, he was very quick and even helped me edit my code to get things working!

Amivital

Nov 03, 2024 on Shopify

Quick and good help from Selina. Problem was fixed within minutes.

GREEMZY

Nov 02, 2024 on Shopify

Great. very quick support. Yen is very kind and solved my problem fast. Thanks Yen

MAGCOMSEN

Oct 28, 2024 on Shopify

It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen！

Aussie Outback Emporium

Oct 23, 2024 on Shopify

great app

goodsshopi

Oct 21, 2024 on Shopify

excellent support

Estoifit

Oct 20, 2024 on Shopify

Fast and effective support!I had a few questions about setting up the app to manage reviews, and the support team was incredibly quick to respond. They helped me resolve my issues in no time and provided clear, step-by-step guidance.

Mein Shop

Oct 16, 2024 on Shopify

Sehr schnelle und kompetente Hilfe! SUPPORT 1A

Go For Fit

Oct 15, 2024 on Shopify

An amazing experience! The app is very easy to set up, and has a great set of features. If you do encounter any issues, the support team is just a chat away and very responsive. Special Thanks to Selina, Dan, and Yen for all their help.

My Rivara

Oct 13, 2024 on Shopify

Selina the best support

Senlora

Sep 30, 2024 on Shopify

Very patient, very good in assisting me. Thanks a lot!

ZINTVVD SHOP

Sep 29, 2024 on Shopify

I just started using Ryviu and didn’t understand anything, but the customer service helped me solve all my problems. I highly recommend it to anyone who wants to simplify review management!

Lumiveo

Sep 26, 2024 on Shopify

Thanks to the support service for the help, I was a little unsure because I had to insert the code, they explained everything to me what and how and where, everything works great, I'm glad

Aussies Premium

Sep 25, 2024 on Shopify

All my 14 stores i m using this app. YEN is great customer agent and their customer support is always the best

Foot Élite

Sep 24, 2024 on Shopify

It helped me solve the problem in a magnificent way.