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Customer reviews: Ryviu: Product Reviews App

Develop by Shopify

Reviews (413)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive view of "Ryviu: Product Reviews & QA." They find it to be an effective and user-friendly app for managing product reviews and questions. The app is praised for its ease of setup, affordability, and its ability to integrate seamlessly with Shopify and other platforms. Many users highlight the exceptional customer support that aids in setup and solves issues promptly, which enhances their overall experience.

Key Strengths

  • Excellent customer support and assistance, often mentioned by name such as Yen, Chloe, and Selina.
  • Ease of setup and user-friendly interface.
  • Effective integration with Shopify and other e-commerce platforms.
  • Ability to import reviews from platforms like Etsy and Amazon.
  • Value for money, especially with the basic and free plans offering robust features.
  • Customization capabilities for displaying reviews.

Common Concerns

  • Occasional issues with review widgets not being compatible with certain plans.
  • Reported bugs and technical issues that can disrupt service, such as problems with email automation.
  • Concerns about features being advertised but only available on higher-tier plans.
  • Slow or unhelpful response from customer support in some cases.
  • Difficulty managing reviews from specific geographic sources.

Final Thoughts

"Ryviu: Product Reviews & QA" is generally well-received by merchants looking for a competent and affordable review management tool. It stands out due to its strong customer support and ability to integrate with multiple platforms. However, some users face challenges related to technical issues and plan limitations. Overall, it is recommended for businesses, especially those starting or using Shopify, who need a reliable review system to enhance customer trust and engagement.

Medicar-Vietnam

Jul 09, 2025  on Shopify

good supporting, resolve issues quickly

Aihm-Lon Official Store

Jul 09, 2025  on Shopify

so great

TundraTrailAirsoft

Jul 04, 2025  on Shopify

Awesome app to use, customer support never disappoints and has many different plans for any use needed.

Nirvalux

Jun 28, 2025  on Shopify

Luxela Little One

Jun 24, 2025  on Shopify

Since i m new in dropshipping , this aplication about importing review and also star rating .... for me its highly recomended .... it makes my store looks clean and no headache when importing review from amazon, aliexpress and etc .... from the bottom of my heart i thank you for this aplication ..... and also the customer service or owner who answer my questions with chat also very friendly and helpfull with the newbie like me ... thanks

BuySafe

Jun 23, 2025  on Shopify

MD ART

Jun 22, 2025  on Shopify

Beautiful app and amazing support, deifinitely worth a try !

CabeVibe

Jun 19, 2025  on Shopify

The program is very easy to use and does everything I need it to do. The pricing is very reasonable and I will upgrade my subscription when the time comes. Also, a big shout out to everyone, the customer support is great and always helps me with a lot of issues, responds quickly and resolves them right away. Mai is very professional and it is a pleasure to have her on my side.

Melbourne&May

Jun 16, 2025  on Shopify

GREAT app, responsive customer support

Hirbawi Kufiya

Jun 02, 2025  on Shopify

Fayla Ott Books

May 26, 2025  on Shopify

Customer support is most helpful. And I like how the app widget for reviews shows up on the product page in clear sight. Also, it is easy for customers to see the "Write a review" option on the product page. It's so easy! This encourages them to write a review.

Pharmazone

May 26, 2025  on Shopify

Bulle de Vernis

May 09, 2025  on Shopify

Support très réactif ! merci !

ECOlipak

May 06, 2025  on Shopify

Instant support and highly integrated with theme, excellent experience!

InfusTout™

May 05, 2025  on Shopify

Nice app! And good customers service

Cosmos Joy

Apr 25, 2025  on Shopify

i recommend this app dont worry install it this aap is superb with multiple feature

Bio Healing Sauna

Apr 16, 2025  on Shopify

i have paid plan for all my 10 store, Dan is great tech support guy as well as others also very. helpful. highly recommended this app

Underwood Artisans

Apr 10, 2025  on Shopify

So far works great! I have had a couple of problems that were my fault that support helped me with in a quick fashion.

SYMPLi

Mar 28, 2025  on Shopify

Selina was insanely helpful in sorting out some small issues I had on my website with the app. Appreciate the promptness and communication.

MarketMaster

Mar 26, 2025  on Shopify

Easy to use app. Fast support response!

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