Reviews: TYDAL Product Reviews App

Customer reviews: TYDAL Product Reviews App

Reviews (4,264)

Overall rating

4.9

5

1,904
4

43
3

4
2
1

9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

Exceptional customer service with prompt, friendly, and detailed assistance from staff.
Ease of setup and use, particularly for beginners.
Cost-effectiveness with many features available for free.
Extensive customization options that blend well with existing store themes.
Effective features like automated review requests, review moderation, and photo reviews.
Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

Some users mentioned the lack of ability to send review emails to orders placed before app installation.
There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

EVOGUE

Dec 06, 2024 on Shopify

I have just downloaded the app which is completely for free, perfect for beginners as I am. Also I didn't know how to set up the app and Jamie's team helped me to do so. They also enabled unlimited free emails for me. Fantastic customer service, very quick response.

LUMIERE PARIS

Dec 06, 2024 on Shopify

Jamie from support was incredibly helpful! They efficiently added all the reviews across every page and ensured everything was perfectly organized. They also went the extra mile to assist with removing the branding, making the process seamless and stress-free. Highly recommend their excellent support!

Mami Mogul Worldwide

Dec 05, 2024 on Shopify

Adrian was great! Very helpful. :)

Buddy's Cart

Dec 05, 2024 on Shopify

TYDAL makes sharing product reviews effortless! It has user-friendly design, quick review submission. A fantastic tool for anyone who values honest opinions and trusted recommendations.

Flikerzz

Dec 04, 2024 on Shopify

Sam was great Solved my query witht he speedy replies

ClassiqueNest

Dec 04, 2024 on Shopify

Customer service (Jamie) is good

Nadica

Dec 04, 2024 on Shopify

Easy installation and auto setup. Great customer support service. Sam was great help! Thank you.

baristablink

Dec 04, 2024 on Shopify

Great Assistance!

The Fluxora

Dec 04, 2024 on Shopify

TYDAL REVIEWS is a fantastic app! It’s super easy to use and helps streamline my workflow efficiently. Huge shoutout to Sam from support - professional, friendly, and solved my issue in no time. Exceptional service!

Lilac & Luna

Dec 04, 2024 on Shopify

I cannot believe I found this beauty of an app... and all of these features are FREE??? The support staff are so friendly, and helpful. They even removed branding for me. This app deserves more than 5 stars. Thank you so much!!

Marcanor

Dec 04, 2024 on Shopify

im happy with the service that sam offer to me good educated person with good knowledge

Genealogy Keepsakes

Dec 04, 2024 on Shopify

Great little app! Adrian was fantastic today on chat support, helping me with the branding removal and also removing the email-sending limit as an added bonus. Thank you!

CREA.Contigo

Dec 04, 2024 on Shopify

Easy to setup, and a quick way to add reviews to your products to improve customer satisfaction. Its free and branding also can be removed for free. Customer service from TYDAL and Adrian is fast and helpful.

Self Veritas

Dec 04, 2024 on Shopify

Excellent welcoming!

YouWish

Dec 04, 2024 on Shopify

Good

Amors

Dec 03, 2024 on Shopify

Extremely user-friendly with a highly supportive team, and best of all, it's completely free to use!

Tawi Heritage

Dec 03, 2024 on Shopify

Great. The support team is incredible!

Warmfylife

Dec 03, 2024 on Shopify

Wishes.in

Dec 03, 2024 on Shopify

So helpful

THE STOOFY STORE

Dec 03, 2024 on Shopify