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Customer reviews: TYDAL Popups ‑ Email Pop ups

Develop by TYDAL

Reviews (1,940)

Overall rating
4.9

What Merchants Think

The "TYDAL Popups ‑ Email Pop ups" app garners overwhelmingly positive feedback from merchants. Users consistently praise its ease of use and effective email capture capabilities. The app's simplicity does not compromise its functionality, making it a favorite among users looking to engage with their customers effortlessly. Additionally, the proactive and efficient customer support team, especially representatives like Sam and Jamie, receives significant commendation for their prompt and helpful assistance.

Key Strengths

  • Easy setup and user-friendly interface
  • Excellent customer support from responsive and helpful team
  • Effective in capturing emails and offering discounts
  • Customization options available even in the free version
  • Quick issue resolution and assistance with custom CSS

Common Concerns

  • Lack of integration with Shopify Flow reported by some users
  • Concerns about potential limitations of the free version in the future

Final Thoughts

Overall, "TYDAL Popups ‑ Email Pop ups" is widely regarded as a valuable tool for merchants aiming to enhance customer engagement and grow their email list. Despite minor concerns regarding integration with Shopify Flow, the app’s ease of use and responsive support make it a preferred choice for many users. It remains highly recommended for those seeking efficient popup solutions with reliable customer service.

Awaiting the Stork

Jun 09, 2024  on Shopify

The easiest and most flexible email popup creation tool I've used to build my email list. The user experience was excellent from the start, and the support provided by Jamie was top-notch!

The Big Kart

Jun 08, 2024  on Shopify

Great

ForeFits Golf Apparel LLC

Jun 04, 2024  on Shopify

I needed customer support to activate some features on my account and Sam was extremely efficient, very personable and made my experience much better than I first assumed it would go. Customer service like Sam seems to be a lost art in todays age but it is great to know that with people like him helping out, things get done fast and friendly!

Down To A Tee

Jun 01, 2024  on Shopify

Brilliant app, so quick and easy to use. I’m not the best with anything techy but this only took me a few minutes to install and customise. I needed to ask the Support Team something and Sam was brilliant, so helpful and a pleasure to chat to. Highly recommended!

新萬國鐘錶

May 31, 2024  on Shopify

fast service

DEVELLI

May 31, 2024  on Shopify

Great app! Integration was really easy and simple, along with the customisation. Jamie on the live help chat was quick to reply and got any of my questions resolved. Super happy!!

Biovalley

May 30, 2024  on Shopify

I had an issue and the help center (Jamie) quickly resolved it via chat and even gave me some suggestions for business changes related to my shopify store which was very helpful. Good job!

INCERUNMEN

May 30, 2024  on Shopify

good service

London Labs

May 29, 2024  on Shopify

Awesome app, support is really friendly and cooprative

Thibs Baby Club

May 27, 2024  on Shopify

the help with modification of my website and building of the pop up was made very easy by Sam. the quick response and fast support was super helpful. my website looks way better now.

Alice Burke Hair

May 06, 2024  on Shopify

support for this app is amazing. Easy to use.

Shine Inside and Out

Apr 27, 2024  on Shopify

Sam was very helpful and was able to walk me through the steps of getting the pop up off of my landing page! Saved me so much time of trying to figure it out myself!

MariBodi Beauty

Apr 25, 2024  on Shopify

Jamie, went above and beyond to answer my questions, super helpful and truly excited to see what the app offers. So far so goo. Looks great on my shopify storefront. Thanks Jamie!

Inna Mode

Apr 20, 2024  on Shopify

Awesome support. Fixed also my popup window and removed the rivo logo. IM pleased with the support.

Vivant Garde

Apr 19, 2024  on Shopify

Excellent conversation and customer support! Really glad I went with this app, Will continue using the services

Express Shoppen

Apr 18, 2024  on Shopify

Very good service! they help fast!

Ronazen

Apr 15, 2024  on Shopify

Bloncs

Apr 14, 2024  on Shopify

Suna Modest

Apr 12, 2024  on Shopify

awesome

LTHSTUDIO

Apr 11, 2024  on Shopify

Hi! Very excited to try your app. i am new to all of this, and Sam was quick with a solution and he offered help too! All suggestions are greatly appreciated. Thank You!!

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