7.9
Reveal: Customer Data & NPS logo

Reveal: Customer Data & NPS

$299

/ Month
Free plan available 30 Days Free Trial

Turn one-time buyers into lifetime customers

Advanced reporting
Dynamic audience builder
Rfm customer segmentation
Automated nps tool
Buying habits reports
93 Reviews
7.9

About Reveal: Customer Data & NPS

Launched Mar 10, 2020

Categories

Built by Omniconvert SRL

Email :

[email protected]

Address

Vasile Stroescu 14, CUI RO31411197, Bucharest, B, 021374, RO

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Introduction Video

Description

Leverage your Data to Segment, Retain & Acquire better customers. Use NPS & RFM to improve the CLV

Omniconvert’s Reveal highlights your best options for generating new growth in terms of acquisition, retention, and customer loyalty. You can use it when you need to experiment and fix your business model, as well as when you're searching for an advanced eCommerce approach to reach your business targets and save time. It also empowers you to up your game and monitor what matters to save your team's time and make better decisions.

Omniconvert’s Reveal highlights your best options for generating new growth in terms of acquisition, retention, and customer loyalty. You can use it when you need to experiment and fix your business model, as well as when you're searching for an advanced eCommerce approach to reach your business targets and save time. It also empowers you to up your game and monitor what matters to save your team's time and make better decisions. more
  • Dynamic Audience Builder - Improve Meta & Google ad campaigns by using RFM
  • RFM Customer Segmentation: identify best&worst clients & treat them accordingly
  • Automated NPS tool: Fix your customer journey- real-time alerts & advanced data
  • Buying Habits reports - Find your best and worst-performing product SKUs by CLV
  • Advanced Reporting: track what truly matters to become Customer-centric.

Pros

  • Highlights best options for generating new growth in acquisition, retention, and customer loyalty
  • Allows experimentation and fixing of business models for better performance
  • Provides an advanced eCommerce approach to reach business targets and save time
  • Empowers users to monitor crucial metrics and make better decisions
  • Dynamic Audience Builder to enhance Meta & Google ad campaigns using RFM
  • RFM Customer Segmentation to identify best and worst clients and treat them accordingly
  • Automated NPS tool for fixing customer journeys with real-time alerts and advanced data
  • Buying Habits reports to identify best and worst-performing product SKUs by Customer Lifetime Value (CLV)
  • Advanced Reporting to track essential metrics and promote a customer-centric approach

Cons

  • May require a steep learning curve for users unfamiliar with advanced eCommerce analytics
  • Dependency on accurate data input for effective analysis and results
  • Potentially costly for small businesses or startups with limited budgets
  • Requires continuous monitoring and updates to maintain optimal performance

Top Helpful Reviews

View all reviews

Petit Moi

Oct 03, 2024  on Shopify

This makes customer segmentation so much easier, more automated. On top of that, they catered to our business problems. And how we wanted things to be solved. Highly recommended!

Wain.cr

Aug 26, 2024  on Shopify

A robust toolset to control and take your digital operations to the next level with an easy to implement workflow. It has a highly intuitive and easy to use interface, providing your operation with critical marketing optimization tactics like RFM and NPS, which go hand in hand with more advanced techniques such as A/B Testing (at ALL levels) and granular segmentation/ personalization features which seriously lift the yield of your online channel in the short term. It integrates easily with your website, particularly if you are working in a Shopify environment, but it is open to be applicable in any other website development environment. Most importantly, the onboarding support leaded by Costin Floricel is top of the line, making sure your adoption cycle run smoothly. Great documentation as well. I have compared them with all other similar tools out there, and this one really hits the mark for completeness, stability and support (strategic AND technical). HIGHLY RECOMMENDED!

H2O+ | Japan Designed Clean Skincare, Clean Conscience

Feb 26, 2021  on Shopify

This is exactly what we were looking for! Great app that makes CRM effortless for the team! Can't wait to use this to plan our customer journey! Team is helpful and has guided us through step by step and always open to answering questions from us!

BloomThis

Jan 21, 2021  on Shopify

At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics.

Phen.com

Oct 23, 2020  on Shopify

After searching for a tool to help us analyze our customer data and improve retention and conversion rates, we installed Reveal. This tool ticks all the boxes and presents data in a highly visual, clean interface. One of the most valuable features of the platform is the segmentation of customers according to the dimensions of recency, frequency, and monetary value (RFM). Combined with other data points on buying behavior, Reveal enables us to communicate with our customers in a much more personalized and relevant way. Plus, the team at Omniconvert is really friendly and helpful. We had a great product tour with Teodor, who explained the platform in detail and answered our questions. 100% recommended!

Ross & Snow

Sep 16, 2020  on Shopify

Highly recommended! If you're looking for a better way to get a deeper dive into your store data including your customers, their segments, revenue channels, cohorts, and many other data, this is a wonderful app to do that. Teodor and the team developed a very comprehensive app that does it for you. You can book a demo with them to get a better understanding of the features and inside out of the app. Highly recommended!

Batranu Sas

Sep 03, 2020  on Shopify

In installed this app a couple of weeks agot. I like it because it provides me with some hard facts and information about my customers. I am a beginner in ecommerce, so it helps me to have a straight-forward way to segment my customers.

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