8.1
Zigpoll Customer Surveys logo

Zigpoll Customer Surveys

$10-$100

/ Month
Free plan available

Post-purchase & on-site surveys for attribution, NPS, & more

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys
274 Reviews
8.1

About Zigpoll Customer Surveys

Launched Apr 23, 2019

Categories

Built by Argonautic Labs

Email :

[email protected]

Address

400 E 67th Street, New York, NY, 10065, US

Website Privacy policy FAQ
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Description

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month

Top Helpful Reviews

View all reviews

Make It Cute, LLC

Dec 02, 2024  on Shopify

We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!

PWB Staging

Nov 29, 2024  on Shopify

The app is great for customer feedback as a comprehensive survey solution that seamlessly integrates with our Shopify stores and other applications. It allows us to capture crucial insights through multiple touchpoints. It has a robust integration ecosystem and fast performance, enabling us to gather the zero-party data that we need. Their exceptional customer support team consistently goes above and beyond to ensure we maximize the platform's potential.

Wheelwiz

Nov 27, 2024  on Shopify

App works exactly as described, the setup is simple and straight forward, the documentation for setup is also very complete. Jason was super responsive when we reached out with a quick question. I'd recommend this app to anyone!

TRMNL

Nov 26, 2024  on Shopify

One of the hardest parts of marketing is attribution -- knowing if a channel works, and measuring exactly how well. Thanks to Zigpoll we're developing a better idea of how to find our target audience, and some of the survey answers surprise us. For example some customers link directly to places they heard about TRMNL, that we would have never learned about otherwise. Use Zigpoll to do better marketing!

TayCo Brace

Nov 26, 2024  on Shopify

Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.

Flaska Spain

Nov 26, 2024  on Shopify

Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended

Picnic Time Family of Brands

Nov 24, 2024  on Shopify

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

COSY ISLAND

Nov 18, 2024  on Shopify

非常实用的一款应用,很好地解决了我们公司在用户研究方面的遇到的困难,传统的邮件问卷方式回复率极低,且生命周期有限,zigpoll的购后调研回收率很高,让我们能够从购后调研中得知用户的需求点在哪里,并针对性地改进我们的营销方案和产品设计,非常有帮助!

The Rescue Kit Company

Nov 17, 2024  on Shopify

The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.

Ideelart

Nov 12, 2024  on Shopify

Seems to be doing everything I need. Without much efforts. The team is super reactive, and takes (good) improvement suggestions into account very fast. We tested a number of survey tools and this is the one we will adopt!

gitti

Nov 06, 2024  on Shopify

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.

AlphaTouch

Oct 26, 2024  on Shopify

I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.

ARCANAS

Oct 17, 2024  on Shopify

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records. The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

Bonsai-En

Oct 17, 2024  on Shopify

So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.

Wynn Petfood

Oct 16, 2024  on Shopify

This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys. The support team is super responsive and resolved our inquiries while setting up the app quickly. Fully recommend!

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