Great app. Improved our returns process a lot and made things a lot more customer friendly. David was very helpful in working out the small kinks along the way. Highly recommended.

We've had an excellent experience using the ReturnZap Returns and Exchanges app for our Shopify store. The app is user-friendly and provides a reliable return feature that has greatly streamlined our return process. It's a must-have for any company looking to offer a seamless return experience for their customers. What truly sets ReturnZap apart is their exceptional customer support. The team is incredibly responsive and always ready to assist with any questions or issues. We're very satisfied with the service and would highly recommend this app to other Shopify merchants.

My business is based in the UK and it was very easy to set up ReturnZap! Their customer service is top and they are very quick to respond to queries and offer their support - highly recommend!

The best returns app for shopify - lots of useful features, easy to set up, loads fast and looks beautiful. I had a few questions but David was always there to help and fast to respond.

We looked for the Return & Exchange app for weeks until we found ReturnZap. After installation and basic setup, we were happy with how it worked, but we knew that we could get so much more from the app. David reached out to us and sorted all our questions and needs to make a return and exchange process for our customers. We 100% recommend the best app you can get!

We’ve been utilizing ReturnZap for a while now as we grow and scale, and it has completely transformed how we handle returns in our Shopify store. This app is a game-changer for any Shopify store looking to streamline their return & exchange process. We looked into all the competitors, with their "per" pricing and minimal support. ReturnZap has been the complete opposite experience for us, with transparent pricing and friendly support. And none of the other options have such a clean, seamless integration with Shopify—The user interface is incredibly intuitive, and David was super helpful with onboarding, making the setup process a breeze; we were up and running in minutes. The dashboard provides a comprehensive overview of all return requests, making it easy to stay organized and on top of things. One feature that stands out is the customizable return policy options. ReturnZap allows you to tailor your return policy to fit your specific needs, giving you full control over the process. This flexibility is invaluable for our business that has unique return requirements. There are notifications for every stage of the process and the ability to generate return labels directly from the app saves our team a significant amount of time and hassle. ReturnZap's analytics and reporting capabilities offer valuable insights into return and exchange trends, empowering us to identify areas for improvement and make data-driven decisions to optimize the process further. When we compared to other options, this app stood out because of the seamless integration, the software is efficient, user-friendly, and packed with features that make managing the returns & exchanges process a manageable and effortless experience. What really sold us is the support we have received from David and the team, there is no other company in this field that comes close to their level of friendly and helpful support. If you're looking to get a handle on returns and exchanges, streamline your process, and improve customer satisfaction/retention, I highly recommend giving ReturnZap a try!

ReturnZap is an amazing application to use for a business like us. It's really important when a compagnie choose an app to have a good communication with the team and for sure David exceeded all of our expectations. He is always here to help us when we have questions and he also took the time to adapt the application to our needs. We really appreciate that returns can be managed within Shopidy admin, It's really convenient for our company's returns team. Also, the calculation method for reimbursements and credit notes is really a bonus... it's quick. I recommend for sure this application. And again, thanks to David for everything. :) Rosy

We have only been using ReturnZap for a short few weeks but David and his team are INCREDIBLE! They helped us set up our portal and get associated with the program. When we were confused about something, David had it fixed within the hour! Can't recommend enough!

I love this app. I’ve tried other return apps and this one by far is the best. It makes my life so much easier and the process for my customers has been easier for them. I’m not tech savvy and I was guided through any question I had and they helped me get set up quick and easy. Very responsive, and helpful. I love that I can customize returns with my exact policy and customers can self serve with their needs by just a click on the portal.

ReturnZap is exactly what we needed. Great way to manage returns and allow for a great customer experience during the returns process. The amount of customer inquires we are receiving regarding returns is down to nearly zero. Awesome support as well! Highly recommend!

This is a fantastic app!! It is very easy and quick to setup and the support team have been incredible answering any question I had and they were also able to accommodate customisation requests. I would highly recommend this app!

ReturnZap stands is an exceptional and user-friendly return application. The customer support is truly commendable, with prompt responses delivered in a short timeframe. Its ease of use and extensive customization options make it a versatile solution that perfectly aligns with all my requirements. I highly recommend this app for those looking for a return app.

ReturnZap has made a huge improvement to our returns process. We needed a returns sytem that could handle returns to multiple countries and warehouses from customers around the world. We have found it a cost effective way to simplify and streamline the experience for customers and reduce workload on employees. The onboarding team at ReturnZap are really patient and responsive during our set-up. They helped us customise the system to our needs and listened to our feedback. Overall an excellent experience. We are very happy with ReturnZap.