What Merchants Think

Merchants generally speak positively about "Retainful: Email Marketing," highlighting exceptional customer support as a key driver of satisfaction. The dedicated assistance from the support team, particularly from team members like Ramesh, Madhav, Aravind, and others, is frequently praised. Many users appreciate the app's impact on boosting sales through effective email marketing automation.

Key Strengths

• Exceptional customer support with dedicated assistance.
• Effective in boosting sales through marketing automation.
• Flexibility in creating and editing automated emails.
• Ability to create customized email templates and processes.
• Continuous addition of new functionalities.

Common Concerns

• Sizing issues with email display, particularly in Yahoo Mail.
• Complex customer counting system, leading to perceived unnecessary charges.
• Editing limitations within the app, such as lack of HTML editing capabilities.

Final Thoughts

"Retainful: Email Marketing" is well-received for its robust customer support and effectiveness in automating marketing efforts. While it generally enhances merchants' sales, some concerns regarding email display and editing capabilities are mentioned. Overall, it presents a valuable tool for businesses looking to streamline their email marketing strategies.