A shared inbox for your website chat and Facebook Messenger, with Instagram connected alongside them. The assistant answers from your live catalogue and your real order data, so shoppers asking "where is my order" get the actual status and tracking link instead of a form. Your agents see every conversation, take over mid-thread whenever they want, and the assistant steps aside the moment they do. Install adds the chat widget to your theme. No code, no separate login for your team.

• Answers order status and tracking questions from your real Shopify orders.
• Replies about products, availability and details from your live catalogue.
• One inbox for website chat and Facebook Messenger conversations.
• Agents take over any conversation and the assistant stops replying.
• Adds the chat widget to your theme automatically. No code to paste.