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Customer reviews: SA Request a Quote, Hide Price

Develop by samita.io

The Request for Quote app helps Shopify merchants manage custom pricing requests efficiently. This review covers its features, user experiences, and key insights to help you decide if it fits your store's needs.

Reviews (516)

Overall rating
4.9

What Merchants Think

Merchants have greatly appreciated the "SA Request a Quote, Hide Price" app for its transformative impact on handling customer inquiries and quotes. It is praised for being user-friendly and offering excellent customization options that suit various business needs. The customer service, particularly from Haley, is frequently highlighted for providing swift and effective resolutions, making users feel valued.

Key Strengths

  • User-friendly interface that integrates smoothly with Shopify
  • Efficient customer service with quick response times
  • High level of customization to meet specific business needs
  • Effective in handling quote requests and hiding prices
  • Positive impact on order conversions and generating customer inquiries

Common Concerns

  • Occasional issues with integration or setup that require support intervention
  • Some users mentioned limitations with compatibility, such as with Outlook emails
  • Minor features lacking or requiring enhancement for a perfect score

Final Thoughts

Overall, the "SA Request a Quote, Hide Price" app is a valuable tool for merchants looking to manage quotes and hide prices effectively. Its ease of use, coupled with outstanding customer support, makes it highly recommended despite minor concerns. It serves as an asset in boosting inquiries and enhancing the customer shopping experience on Shopify stores.

Archive Boxes Australia

Sep 09, 2025  on Shopify

Fantastic customer service! I received a quick response to my inquiry, and everything was handled efficiently and professionally. It’s refreshing to deal with a team that values prompt communication—highly recommend!

Tarps For You

Aug 29, 2025  on Shopify

The app works good but they do not offer some essential features like uploading a file even in their paid plan which is the biggest negative about this app.

Affordable & Luxury Event Rentals

Aug 20, 2025  on Shopify

Very responsive and great service. Fixed the issue and followed up to make sure that everything was still working.

House of Coffee

Aug 11, 2025  on Shopify

Schneller und zuverlässiger Support. Bei Problemen erhält man zeitnah kompetente Hilfe, was die Nutzung des Programms sehr angenehm macht. Sehr zu empfehlen!“

SGS Netherlands

Aug 11, 2025  on Shopify

We identified a problem with the email notifications in the Samita Request a quote App. The issue was promptly reported, and the Samita support team responded immediately, resolving it without delay. Great service!

ISE Jewellery

Aug 08, 2025  on Shopify

This app is user friendly and the support team did help a lot during the setting up process! Recommend to all users who would like to have a quote function in their webs.

Klimago™

Aug 07, 2025  on Shopify

Excellent, competent, fast, and effective. Truly helpful and with simple, understandable communication. Highly recommended!

Econnect

Aug 03, 2025  on Shopify

The app is very useful when your business model is circulating around people requesting quotes and you adjust your quotations and send them back. It is very user friendly and their customer support never failed to help even on their weekends. They also have worth mentioning features such as hide the prices from shopify which is useful for many.

trillimilano.com

Jul 25, 2025  on Shopify

SA Request a Quote, Hide Price is a very helpful app that does exactly what I needed, hiding prices and allowing customers to request quotes easily. It works smoothly and integrates well with my store. The support team is great: they’re quick to reply and always willing to help with any questions. Overall, a great experience so far!

Scribe Studio

Jul 21, 2025  on Shopify

Excellent service and prompt response, I had a conflict with my theme settings and the devs came in and updated my CSS. My issue was resolved within the hour. Very friendly customer service from Haley, who kept me up to date and told me what the issue was and how they resolved it. Thanks team!

AIDAPT 愛意達

Jun 23, 2025  on Shopify

Invaluable and responsive support team, always provides help without waiting long, even as a free user for now.

VISIONS -antiques & modern-

Jun 11, 2025  on Shopify

The support team are very kind and quickly. I am very glad that it is perfect. I appreciate your cooperation!

ProCardio B.V.

Jun 04, 2025  on Shopify

The request a quote app is ideal for our type of business. The customer support has been very good, I had a small customization request and this was picked up swiftly.

DEVISE FACTORY

Jun 02, 2025  on Shopify

Amazing and genuinely helpful app! I had a few issues at first, but the support team responded immediately and resolved everything quickly. If you’re looking for an app to help you manage or create quotes efficiently, this one is absolutely worth downloading.

The Madison Collection

Jun 02, 2025  on Shopify

This app is easy to set up and navigate. I was able to easily set up the features that we wanted with little to no issues. Any time I had an issue, Haley from the support team was quick to respond and get things sorted for me.

My Store

May 31, 2025  on Shopify

We are using on our store and it has been very useful for us in getting extra business. Plus the customer support is excellent. Enjoying this plugin.

IN2 Access & Control Ltd

May 30, 2025  on Shopify

The Request A Quote App has been a helpful tool for our B2B customers, allowing them to apply their trade discount to our products - something very important in our business. Also, the tech support provided by Samita was very good. They were responsive when any issues came up (mainly due to Shopify platform updates) and were able to troubleshoot in a short time frame. Thanks again

TNS Asia Pacific Pte Ltd

May 22, 2025  on Shopify

1. Solution onboarding: User friendly with wizards. Fast and easy implementation for non technical users. Useful condition tool to define RFQ scenario. 2. Value added features: A separate RFQ checkout form is bundled with this app. Customisation is easy. Upon form submission, admin can define specific redirect url for analytics. App allows creation of basic auto email reply. 3. App Stability & theme integration: Very good. Seamless integration. Developers are committed to regular updates to improve UI/UX and integration with latest shopify edition releases. 4. Aftersales support: 5 stars - responsive via live chat & email. 5. Cons: To enjoy most of the features, you'd have to go for paid version as free version only allows 5 quotes/month. 6. App Update - This app is regularly refreshed and improved. It works well with the latest 2025 Shopify Summer edition.

Canine Park solutions

May 17, 2025  on Shopify

This app is such a blessing to my business and the customer service is amazing Haley from the development team was very responsive and quick with her responses, give the two different time zones she was still very patient and informative. 100% would recommend!

Packageha بكجها

May 16, 2025  on Shopify

The support team is awesome. In particular, I was impressed by one of the support staff (i.e., Haley) who walked me through the entire configuration process for my store seamlessly. I am definitely recommending this app to all store owners.

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