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Customer reviews: SA Request a Quote, Hide Price

Develop by samita.io

Reviews (606)

Overall rating
4.9

What Merchants Think

Merchants have greatly appreciated the "SA Request a Quote, Hide Price" app for its transformative impact on handling customer inquiries and quotes. It is praised for being user-friendly and offering excellent customization options that suit various business needs. The customer service, particularly from Haley, is frequently highlighted for providing swift and effective resolutions, making users feel valued.

Key Strengths

  • User-friendly interface that integrates smoothly with Shopify
  • Efficient customer service with quick response times
  • High level of customization to meet specific business needs
  • Effective in handling quote requests and hiding prices
  • Positive impact on order conversions and generating customer inquiries

Common Concerns

  • Occasional issues with integration or setup that require support intervention
  • Some users mentioned limitations with compatibility, such as with Outlook emails
  • Minor features lacking or requiring enhancement for a perfect score

Final Thoughts

Overall, the "SA Request a Quote, Hide Price" app is a valuable tool for merchants looking to manage quotes and hide prices effectively. Its ease of use, coupled with outstanding customer support, makes it highly recommended despite minor concerns. It serves as an asset in boosting inquiries and enhancing the customer shopping experience on Shopify stores.

Cafe Cultura

Mar 21, 2025  on Shopify

Amazing support and great app! I had a small issue and the support team was incredibly fast, helpful, and kind. Everything was resolved quickly and smoothly. The app works perfectly and their customer service is top-notch. Highly recommend! Thank you so much!

Carvers Interiors

Mar 21, 2025  on Shopify

This app works perfectly—hiding prices and managing quote requests with ease. Super simple to use, and the customer support is amazing—fast and really helpful. Highly recommend!

雲端禮贈品

Mar 20, 2025  on Shopify

Whenever I encounter issues with my settings, the support team always resolves them quickly. SA Request a Quote is my go-to choice on Shopify, and several of my stores are using it. From its intuitive interface to its powerful features, this app perfectly meets my needs. The support team is not only professional but also incredibly responsive. Every time I run into an issue, I receive prompt assistance, saving me a lot of hassle.

TNS Asia Pacific Pte Ltd

Mar 11, 2025  on Shopify

1. Solution onboarding: User friendly with wizards. Fast and easy implementation for non technical users. Useful condition tool to define RFQ scenario. 2. Value added features: A separate RFQ checkout form is bundled with this app. Customisation is easy. Upon form submission, admin can define specific redirect url for analytics. App allows creation of basic auto email reply. 3. App Stability & theme integration: Very good. Seamless integration. Developers are committed to regular updates to improve UI/UX and integration with latest shopify edition releases. 4. Aftersales support: 5 stars - responsive via live chat & email. 5. Cons: To enjoy most of the features, you'd have to go for paid version as free version only allows 5 quotes/month. Auto responder email comes in basic editable template. Effort is needed to build a modern looking auto reply email.

Online Hospitality Furniture

Mar 03, 2025  on Shopify

In the main this was very easy to setup and get going. There were a few things I needed and style issues after install, and customer service were onto this extremely quickly, making adjustments to suit my needs.

Thorstone Tools

Feb 27, 2025  on Shopify

The form is fully customizable, so I can collect exactly the info I need from clients, and the email notifications keep me on top of every request. Converting quotes to orders is a breeze too. Plus, the support team was quick to help when I had a small glitch—fixed in less than a hour! Highly recommend this app to anyone looking to streamline their quote process and boost customer engagement.

Lamb Technologies

Feb 25, 2025  on Shopify

This app has some really great functionality and flexibility, matches the site styling well, and support is amazing! I had a few challenges that they were able to solve within just a few hours. I'm excited that I found this app!

Royal Obsidian House of Flavor

Feb 16, 2025  on Shopify

I had the best experience when I was having issues with the app. Haley did an amazing job getting everything set up and running correctly. SO far this is a great app and I would recommend it to those doing wholesale on your products.

Shelter Outfitters

Feb 13, 2025  on Shopify

Thank you to Haley and David from the support team who have been working with me to resolve some issues I was having with my site. They were very responsive and resolved all the issues we had very quickly. Thanks again!

School Furniture by Simplova

Feb 12, 2025  on Shopify

I use "SA Request a Quote, Hide Price" app on multiple sites. The support team is always quick to respond if an issue comes up. Really appreciate their speed to correct things and the app works as intended.

embalate.cl

Jan 28, 2025  on Shopify

Hola. La App es muy buena, sin embargo desde ayer no la puedo abrir. Me pueden ayudar Gracias, Germán Weitzel

Neue Protechnik AG

Jan 26, 2025  on Shopify

We’ve been using the SA Request a Quote, Hide Price app for some time now, and it has truly transformed the way we handle customer inquiries and quotes. The app is user-friendly and provides exactly the flexibility we need for our business operations. The customer service is excellent. I had a small issue recently, and Haley was absolutely outstanding. She responded incredibly quickly and provided clear, effective solutions that resolved everything in no time. Her support made a huge difference, and I felt genuinely cared for as a customer.

Gavisco Office Furniture

Jan 21, 2025  on Shopify

Haley really came through in helping me fix some website issues. Her quick and effective support got everything back on track in no time. Big thanks to Haley

OutdoorWonders

Jan 20, 2025  on Shopify

Allows us to structure our website the way we want it, easy to use, and their customer service is great!

spaceLOC8

Jan 18, 2025  on Shopify

Easy to use, and amazing service to help achieve all the custom changes and functionality I needed to pair with my website template & 3rd party Apps. The team were very responsive. I would definitely recommend this app.

The Playdough People

Jan 16, 2025  on Shopify

This is a great app and the help I have received to get my site set up and answer all my questions has been fantastic. Super fast help support and patient with all my question. Was able to make all the tweaks to the app I needed to make it work for my new small business so I could review order requests before the customer could checkout. Glad I found it!

One Less Thing

Jan 15, 2025  on Shopify

We've been using Request a Quote for several years now and can say with certainty that it has been a game changer both for getting more quote requests and converting them to orders. The customer service is excellent. This week we had a slight glitch on certain browsers after updating our Shopify theme. The team had it fixed in less than 24 hours. Great app and great communication from the customer service folks.

PPEPro.Store

Jan 13, 2025  on Shopify

Very user friendly, and works exactly as advertised. The support team are quicker than i have experienced using other shopify apps. Pleased with this app

MSI Business eshop | IT Solutions

Jan 12, 2025  on Shopify

I encountered an adjustment about the styling and the customer service was very quick to assist and also helped me to adjust it. Thank you for their quick help in resolving my front-end styling issues!

Kestronics

Jan 06, 2025  on Shopify

App is perfect for our requirements of hidden prices on some items but not all, with a customer friendly and smart backend 'request a quote' system - resulting in higher volume of enquiries from new customers. Also their support and development team have been amazing, especially Haley. We required some customisations to meet our unique needs and with Haley's support the development team created the customised code quickly. thank you!

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