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Customer reviews: SA Request a Quote, Hide Price

Develop by Shopify

The Request for Quote app helps Shopify merchants manage custom pricing requests efficiently. This review covers its features, user experiences, and key insights to help you decide if it fits your store's needs.

Reviews (565)

Overall rating
4.8

What Merchants Think

Merchants have greatly appreciated the "SA Request a Quote, Hide Price" app for its transformative impact on handling customer inquiries and quotes. It is praised for being user-friendly and offering excellent customization options that suit various business needs. The customer service, particularly from Haley, is frequently highlighted for providing swift and effective resolutions, making users feel valued.

Key Strengths

  • User-friendly interface that integrates smoothly with Shopify
  • Efficient customer service with quick response times
  • High level of customization to meet specific business needs
  • Effective in handling quote requests and hiding prices
  • Positive impact on order conversions and generating customer inquiries

Common Concerns

  • Occasional issues with integration or setup that require support intervention
  • Some users mentioned limitations with compatibility, such as with Outlook emails
  • Minor features lacking or requiring enhancement for a perfect score

Final Thoughts

Overall, the "SA Request a Quote, Hide Price" app is a valuable tool for merchants looking to manage quotes and hide prices effectively. Its ease of use, coupled with outstanding customer support, makes it highly recommended despite minor concerns. It serves as an asset in boosting inquiries and enhancing the customer shopping experience on Shopify stores.

Floor Studio

Jan 29, 2026  on Shopify

Excellent app, very intuitive, with a beautiful design that perfectly matched our theme. The support service is excellent; they helped with the customization quickly and efficiently.

Mi tienda

Jan 29, 2026  on Shopify

Excelente atención y servicio, tuve un pequeño problema y me lo solucionar en menos de 1 hora. Recomiendo muchisimo SA Request Qoute

CasterHQ

Jan 28, 2026  on Shopify

The app itself is solid, but the communication with Lyla is extremely frustrating. I initially contacted support with a question and she helped right away. She immediately asked for a review, but I didn’t have time to leave one because I was still in the middle of setting up the app on my site. When I returned to the chat to ask for additional help, I was completely ignored. I sent multiple follow-up messages and received no response at all. It feels like I was simply ghosted. Her icon is green and shows shes online receiving my requests for help but no response. Very frustrating to be ignored when setting up this app.

1 REP MAX Fitness

Jan 21, 2026  on Shopify

Excellent app with outstanding customer support! This app works exactly as expected and is very easy to use. The request-for-quote functionality is smooth and reliable, and it has helped us manage customer inquiries more efficiently. What really stands out is their customer support — the team is extremely responsive, helpful, and professional. Whenever we had a question or needed assistance, they resolved it quickly and patiently. Overall, a very well-built app with great performance and top-notch support. Highly recommended for anyone looking for a reliable quote solution on Shopify!

Industro

Jan 20, 2026  on Shopify

Request a Quote app has the best customer service I’ve ever experienced. I had an urgent issue where prices were still showing on product and collection pages. Haley jumped on it straight away, arranged collaborator access, and had their developer fix it fast. Then a new issue popped up with variant behaviour and add to cart. They fixed that just as quickly. After that, I asked for a couple of custom tweaks to match our theme, including the quote form font and the quote button behaviour on collection pages. Again, they handled it without fuss and even provided a Loom video to confirm the changes. Every message was clear, fast, and helpful. No back and forth. No delays. Just solutions. Huge thanks to Haley for being on top of everything.

LA Pool & Spas

Jan 17, 2026  on Shopify

The app works fantastic for our store, and the support team is fantastic! And questions we had they were able to answer very quickly and help us out. I had support from Joanna, Hazel, and Lyla and they were amazing!

Vloerhuis Nederland

Jan 15, 2026  on Shopify

An excellent app with many features and great flexibility. It does exactly what it promises and more. The support team truly stands out: quick responses, clear communication, and very helpful every time. Overall a great experience and highly recommended.

ACE Service and Equipment

Jan 06, 2026  on Shopify

fantastic way to add a request a quote feature to our store. fairly simple to setup. the admin email notifications are great since we do not monitor the site 24/7.

販促日本一

Jan 05, 2026  on Shopify

親切に対応してもらえました。即時翻訳されるので日本語でも問題なく会話が可能です。本当に助かりました。ありがとうございます。

Hitman Hotrods

Dec 18, 2025  on Shopify

This app is a great way to allow custom items in our catalog to be quoted on instead of being directly sent to the checkout. The company was also fantastic to work with and provided the additional changes I needed to integrate this app with our website.

SKOR Sports

Dec 03, 2025  on Shopify

The Request A Quote Shopify app is an great app to improve your store. You are able to customize your qoutes like you want. And the support is also good and they reply and solve things very fast! I recommend this app to every store owner who workes with quotes!

Moda Seating Corp

Nov 20, 2025  on Shopify

Excellent App! Furthermore, great excellent customer service they will help you with anything and everything!!

Mr Pools and More Brunswick

Nov 19, 2025  on Shopify

Had problems with a theme and their plugin. They Solved the problem fast. They do work on GMT +7, so bear with their response times.

Yugenxshop

Nov 18, 2025  on Shopify

Installed the app thinking I could give it a try with a free version, refused to work and asked me to pay. I uninstalled it. Waste of time.

Brand Felt Group

Nov 14, 2025  on Shopify

App works as described. Sometimes there's issues but their support team is pretty responsive and fixes things.

6TA-SOMOSRECONOCE.COM-CHILE

Nov 13, 2025  on Shopify

La aplicación ofrece lo que estaba buscando. Además, tiene buen soporte tanto en la versión gratuita como las versiones de pago, cualquier duda es resuelta en menos de 24 horas.

werk45

Oct 27, 2025  on Shopify

The app does what it's supposed to. I had some minor issues at the beginning, but they were resolved within a business day by contacting support via chat. The chat initially started as a bot, but a real person (a woman) quickly responded and provided excellent support. Keep it up!

ON ROW

Oct 22, 2025  on Shopify

The app has everything that I need for my business and has been great to add to our store! The support team has also been wonderful! I worked with Haley and she helped me with everything I needed in no time!

Nationwide Office Cubicles

Oct 22, 2025  on Shopify

Great customer support. For the few occasions we have need them to correct something, they have been very quick to do so.

Astek

Oct 21, 2025  on Shopify

The app meets our needs perfectly, and the technical support is first rate. The representatives are helpful and quickly resolved our issues.

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