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Customer reviews: SA Request a Quote, Hide Price

Develop by Shopify

The Request for Quote app helps Shopify merchants manage custom pricing requests efficiently. This review covers its features, user experiences, and key insights to help you decide if it fits your store's needs.

Reviews (531)

Overall rating
4.9

What Merchants Think

Merchants have greatly appreciated the "SA Request a Quote, Hide Price" app for its transformative impact on handling customer inquiries and quotes. It is praised for being user-friendly and offering excellent customization options that suit various business needs. The customer service, particularly from Haley, is frequently highlighted for providing swift and effective resolutions, making users feel valued.

Key Strengths

  • User-friendly interface that integrates smoothly with Shopify
  • Efficient customer service with quick response times
  • High level of customization to meet specific business needs
  • Effective in handling quote requests and hiding prices
  • Positive impact on order conversions and generating customer inquiries

Common Concerns

  • Occasional issues with integration or setup that require support intervention
  • Some users mentioned limitations with compatibility, such as with Outlook emails
  • Minor features lacking or requiring enhancement for a perfect score

Final Thoughts

Overall, the "SA Request a Quote, Hide Price" app is a valuable tool for merchants looking to manage quotes and hide prices effectively. Its ease of use, coupled with outstanding customer support, makes it highly recommended despite minor concerns. It serves as an asset in boosting inquiries and enhancing the customer shopping experience on Shopify stores.

ON ROW

Oct 22, 2025  on Shopify

The app has everything that I need for my business and has been great to add to our store! The support team has also been wonderful! I worked with Haley and she helped me with everything I needed in no time!

Nationwide Office Cubicles

Oct 22, 2025  on Shopify

Great customer support. For the few occasions we have need them to correct something, they have been very quick to do so.

Astek

Oct 21, 2025  on Shopify

The app meets our needs perfectly, and the technical support is first rate. The representatives are helpful and quickly resolved our issues.

株式会社本間製作所

Oct 21, 2025  on Shopify

We are a company engaged in manufacturing in Tsubame-Sanjo, Japan. We are delighted to be able to provide our manufacturing services through this app. The support system has also been excellent and has been a tremendous help.

Italiana FoodTech

Oct 15, 2025  on Shopify

I've had a few issues with the app - especially when updating the theme, But "turning it off and on again" typically fixes them. Any other issues I've had to reach out to the app team for they usually get fixed within a couple of hours.

BrownHaus

Oct 14, 2025  on Shopify

I've had a few compatibility issues with my theme using this app, but every request I've made to the team they have been very helpful and quick to handle the issue. It seems they are always working on keeping the app updated so a really great tool with some good features. Thanks!

PEHN.SOLAR

Oct 09, 2025  on Shopify

We've only been using the app for a few days, but it does what it's supposed to do and works flawlessly. The support is really great. Everything is fantastic.

SYNRCORE

Oct 02, 2025  on Shopify

Haley helped me out with a small display issue I was facing. She and her team of developers fixed the issue fast. They are great communicators who value customer experience. Highly recommend this app.

Camera Ambassador Rentals

Sep 24, 2025  on Shopify

The Request A Quote Shopify app has been an exceptional addition to our e-commerce workflow. The functionality is intuitive and seamlessly integrates with our existing store setup. What truly sets this app apart is their outstanding customer service. The support team has consistently gone above and beyond to troubleshoot any issues we've encountered during setup and implementation. Their response time is impressive - typically within hours rather than days. Every inquiry we've sent has been met with thorough, helpful guidance. Rather than generic responses, they provide personalized solutions that address our specific needs and store configuration. If you're considering a quote request system for your Shopify store, I highly recommend this app both for its functionality and the exceptional support team behind it.

BlueData

Sep 13, 2025  on Shopify

I'm very happy with this app and the customer support. They help me collecting the GCLID from google so it can be sent to Hubspot. Customer support, Haley and the devs of the app where very fast and interested to solve all the issues that I had. Adapting the app to my requirements (where possible). 100% recommended.

Delta International

Sep 11, 2025  on Shopify

I needed help with some issues I was facing. I was handled by Lyla who was efficient and directed my issues to who her team who were better able to address my specific problems with the app. Very satisfied about the support I received from Lyla and her team. It feels good using this app knowing that if any issues arise, there's a great support team to rapidly fix those problems.

Archive Boxes Australia

Sep 09, 2025  on Shopify

Fantastic customer service! I received a quick response to my inquiry, and everything was handled efficiently and professionally. It’s refreshing to deal with a team that values prompt communication—highly recommend!

Tarps For You

Aug 29, 2025  on Shopify

The app works good but they do not offer some essential features like uploading a file even in their paid plan which is the biggest negative about this app.

Affordable & Luxury Event Rentals

Aug 20, 2025  on Shopify

Very responsive and great service. Fixed the issue and followed up to make sure that everything was still working.

House of Coffee

Aug 11, 2025  on Shopify

Schneller und zuverlässiger Support. Bei Problemen erhält man zeitnah kompetente Hilfe, was die Nutzung des Programms sehr angenehm macht. Sehr zu empfehlen!“

SGS Netherlands

Aug 11, 2025  on Shopify

We identified a problem with the email notifications in the Samita Request a quote App. The issue was promptly reported, and the Samita support team responded immediately, resolving it without delay. Great service!

ISE Jewellery

Aug 08, 2025  on Shopify

This app is user friendly and the support team did help a lot during the setting up process! Recommend to all users who would like to have a quote function in their webs.

Klimago™

Aug 07, 2025  on Shopify

Excellent, competent, fast, and effective. Truly helpful and with simple, understandable communication. Highly recommended!

Econnect

Aug 03, 2025  on Shopify

The app is very useful when your business model is circulating around people requesting quotes and you adjust your quotations and send them back. It is very user friendly and their customer support never failed to help even on their weekends. They also have worth mentioning features such as hide the prices from shopify which is useful for many.

trillimilano.com

Jul 25, 2025  on Shopify

SA Request a Quote, Hide Price is a very helpful app that does exactly what I needed, hiding prices and allowing customers to request quotes easily. It works smoothly and integrates well with my store. The support team is great: they’re quick to reply and always willing to help with any questions. Overall, a great experience so far!

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