Great - had trouble trying to integrate trust pilot, but used this and got it linked to trust pilot so solved the problem!

Its a bit on a cheat as you need to pay for their other app to actually publish any reviews on google. I will be making a complaint with Shopify as it looks like they purposefully miss-lead you and trick you into buying this

Sehr einfach zu bedienen. Hatte ein kleines Thema mit der Formatierung - James hat aber sofort geholfen. Super Service!

Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.

The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.

Highly recommended, allows you to build a good reputation while fixing issues as they arise. worth the money.

Most straightforward way of pulling positive reviews we have tried yet, and 1/10th the price of most fancy competitors. Takes a few minutes to set up, but hen it's just auto-pilot reviews!

Looks amazing so far and cannot wait to boost our online presence! Customer leaving reviews against our business on a product flavour always happens and this stops needless negative feedback on a product we don't make.

helps us to explain to our customers reasons why they might have had a concern. Very often it is purely a misunderstanding

I just installed the app and tested it. Everything seems good. It was very straightforward to set up and took about 20 mins from start to finish.

Tolles Setup Video und eine wirklich kinderleichte Einrichtung. Endlich eine App, die direkt auf Anhieb funktioniert. Super und vielen Dank!

It is an awesome app for website users and it is also for free that is the reason I have rated it with 5 stars. Help website users to get usefull reviews and make their sales.

I give a very big thanks for your help I so appreciate it! & if you want to know regarding my life today I still experience of crisis and even food of my family is not enough I thank you so much for continuing of your help. Have a great day..

I would, but the negative review is not accurate. This customer never received the item because the order was canceled. How can we avoid that?

Thank you for creating an app that is quite a gem for my website. When you can connect your customers seamlessly across all platforms gets a thumbs up from me! great job!

just installed, so far so good!! I like the features offered on the free. Will use that for awhile, maybe upgrade later on.

Es ist eine sehr praktische App, die sehr nützlich ist, um die Situation von Store-Bewertungen zu verstehen

Finding the perfect pair of sneakers has never been easier! I recently discovered this amazing online sneaker store, and let me tell you, it's a game-changer. The selection is incredible, with all the latest styles and brands to choose from. Not only that, but the quality is top-notch, and the prices are unbeatable. But what really sets this store apart is the customer service. The team goes above and beyond to make sure you find exactly what you're looking for. They're friendly, helpful, and genuinely passionate about sneakers. Plus, with free shipping on all orders, there's no reason not to treat yourself to a new pair! So if you're in the market for some fresh kicks, look no further than this online sneaker store. Trust me, you won't be disappointed!

TL;DR If support is important to you, skip this app. I set this app up using the second most expensive plan as a trial then I planned to step up to the most expensive option. I set up Google as the site that I would like to collect reviews for. I sent the test email. Everything looked good. I sent the emails to 500 past orders and to my horror, saw that the emails had apparently reverted to the factory settings of "sitejabbber" and "Trust pilot", neither of which we are set up for collecting reviews on (our company does not have pages there) Without thinking, I went into the admin console and changed the links back to google and sent a message requesting help from the support staff. This is the support message I initially sent on 4-17-24 at approximately 7am "Message: I had everything set up to send google review requests. I sent the test email and everything was good. When I approved and sent the emails for the past orders I see that it reverted to the factory settings. Now I have 500 WORSE than worthless emails sent because I bothered my customers by asking for reviews on apps that we do not even have our business set up on and that I do not care to collect reviews for" 24 hours later I get this reply. (4-18-24 @ 6:53am) Hello, John from Reputon here. Could you please clarify what you mean? Based on your settings, everything seems to be correct at the moment. Please be advised that we are unable to send requests to any apps at this time. Regards, John | Reputon Team This is the only contact I have had with them regarding this matter. I have sent THREE follow up emails since with no reply from Reputon. 4-18-24 @7:05 They are correct now because I changed them again. The email sent with links to the factory set review sites (trust pilot and the other one) and not Google like I wanted. So 500 emails not only got burned but 500 of my customers essentially got a spam email from us. Is there any way to reset the 500 email limit for the month and instead of going to past orders to collect reviews can I'll just send the emails to current/future orders. Thanks My next email 4-18-24 @ 6:26PM Good Afternoon, I'm trying to get this resolved in a timely manner. Are the replies to support questions generally 12-24 hours between each interaction/email? I am trying to manage my expectations here but this is a big deal to me and I would like to get this resolved as soon as possible. If you change "apps" to "websites" in my initial query it will probably make sense then. Thanks My next reply on 4-19-24 @ 8:38AM I am again attempting contact to get this resolved. To summarize again, I set the app up to collect Google reviews. I sent the test email and everything seemed correct. I proceeded to send an email to previous orders requesting a review. The email sent and apparently had reverted to the factory settings for Trust Pilot and the other review site that come pre-set from the factory settings somehow. In an attempt to fix this, I apparently made it worse by RE-deleting the links and RE-installing the google settings. This caused the emails to essentially have broken links apparently and look like spam or worse. I am worried about how many times our business email that we used to send those emails to be marked as spam now. I am requesting that we somehow get to the root of what happened and possibly get the 500 email limit reset so I can simply proceed with requesting reviews from current/ future orders. Thanks Support appears to be non-existent for this app and I am seriously questioning all of the positive reviews here after my experience. I have uninstalled the app and could not possibly recommend it based on my experience.

This app is a great asset to my business as it gives me an opportunity to work with a customer correcting the issue before they submit a negative review.