Follow-up Shark

Develop by Shopify

Free App

Increase revenue by following up with customers just in time.

Reminder emails

Integrated reminders

Centralized reminders

Perfect timing follow-ups

Customer details access

Upcoming reminders

Sales call tools

About Follow-up Shark

Launched Jul 06, 2020

Built by Shopify

Address

207 Regent Street, London, ENG, W1B 3HH, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Our follow-up tool is closely integrated with your Shopify store. You can create reminders to follow your customers up directly from your shop admin panel. This app enables you to get back to your customers on time. You'll be able to keep all your shop reminders centralized in a single place, and you won't need to worry about losing them. Start following up at a perfect moment: when your client returns from a vacation, before an anniversary, or even payday.

Mention customers and products in a reminder email
Have customer and product details handy
See your upcoming reminders
Everything you need to make a successful sales call

Pros

Closely integrated with Shopify store
Allows creation of reminders directly from shop admin panel
Centralizes all shop reminders in a single place
Enables timely follow-ups with customers
Can follow up at optimal moments like post-vacation, anniversaries, or payday
Ability to mention customers and products in a reminder email
Provides customer and product details for follow-ups
Shows upcoming reminders
Facilitates successful sales calls

Cons

Development has stagnated
Staff cannot edit existing notifications, leading to inefficiencies
Users are forced to create new cases which disrupts workflow

Top Helpful Reviews

Bio Spielzeug

Jun 23, 2024 on Shopify

The app offers useful features, but unfortunately, its development has stagnated. A key issue is the inability for staff to edit existing notifications. Instead, they are forced to create new cases, leading to an inefficient workflow.

Intenze Tattoo Ink

Jan 18, 2024 on Shopify

Wouldn't know if it works because it doesn't load. Tried numerous times so I finally deleted it. Not a great first impression.

Super Heroes Warehouse

Mar 21, 2021 on Shopify

The first impression after first use is that is a awesome app. Clean, easy to use and useful. I would suggest to have the reminder also available as a note pop up in the admin somewhere so when employee logs in, it will show the note for action if urgent for example. Will update our review in a few weeks after more use of the app, but experience is great so far.