RefundSentry is the intelligence layer for return and refund fraud. It scores every order, return, and refund in real time using 80+ behavioral signals, then auto-tags risky customers so your team knows who to slow down before issuing a refund. It catches serial returners, wardrobing, and refund abuse that returns apps and chargeback tools miss. RefundSentry does not process or manage returns. It tells you which ones are likely fraud, so you stop paying out on abuse you cannot see today.

• Score every order, return, and refund the moment it happens
• Catch serial returners, wardrobing, and refund abuse, not just chargebacks
• Never auto-cancel a genuine customer. RefundSentry recommends, you decide
• See a risk badge and next step right inside your Shopify order page
• Detect cross-shop fraud rings using privacy-safe hashed identifiers