Every refund costs you money, but not knowing why customers return products costs you even more. Refund Insights automatically emails customers a short survey after every refund and collects the reason for return. Results appear in an analytics dashboard, broken down by product and reason. Once installed, surveys send on their own — no manual work required. Use the insights to fix product issues, update listings, and reduce your return rate.

• Automatic survey emails sent to customers after every refund
• Analytics dashboard showing return reasons broken down by product
• Customizable survey reasons and email branding with your store name
• One-click survey responses make it easy for customers to give feedback
• Track response rates and identify your most-returned products