"Automate refund surveys to reduce returns and improve product insights."
Comeniusstr. 4, Dresden, 01307, DE
Website Support Portal Privacy policy Tutorial FAQ DocumentEvery refund costs you money, but not knowing why customers return products costs you even more. Refund Insights automatically emails customers a short survey after every refund and collects the reason for return. Results appear in an analytics dashboard, broken down by product and reason. Once installed, surveys send on their own — no manual work required. Use the insights to fix product issues, update listings, and reduce your return rate.
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