My experience felt good. Irene, my service specialist today, was very nice, quick to respond to messages, responsive and prompt in resolving my concerns. For this reason, I was very happy with the whole communication process.

Referral Candy offers powerful, well-designed features that perfectly meet my business needs. The setup is seamless and easy to customize. Their customer support team is outstanding—quick to respond and always helpful with clear solutions. Highly recommended!

A very useful plugin that can help you achieve quick referrals. Roj helped me a lot in the whole process. Very considerate expert guidance.

Innah was extremely helpful and resolved the issue straight away!

While I was having some issues getting the referral app to work, the support team was incredibly helpful. Now the app is working smoothly and if something happens, I know I can always reach out for support.

The support is really helpful and efficient in solving my problem.

Referral Candy is great. They are very quick to respond to any inquiries and are eager to help. Jessa was very courteous, knowledgeable, and professional on our onboarding call today. I highly recommend this app!

I had a problem with a duplicate account. Irene managed to sort it efficiently and in a very professional manner. Irene went above and beyond and got this sorted for me. Michelle

This app is great and the customer service people are very patient. We love it. And Irene she was very satisfactory with her service. I like her very much. Thank her very much for her help.

Love it!

Incredible Support from Kevin and the ReferralCandy Team! We ran into a tricky situation migrating our ReferralCandy account from WooCommerce to Shopify. Our initial developer didn't set things up correctly, which left us with a lot of confusion. Fortunately, Kevin from the ReferralCandy team stepped in and, along with their engineering team, saved the day! Kevin was incredibly responsive and patient throughout the process, helping us remove incorrect information and correctly migrate our existing account. Their dedication and expertise made what could have been a frustrating experience seamless. Huge thanks to Kevin and the engineering team for going above and beyond. Highly recommend ReferralCandy not just for the product but for the outstanding support they provide!

Great fiest experience. Roj was great at helping he ensure I was set up and ready for launch. He showed great patience, asked great questions and even provided screens shots so I knew I was doing it properly. Thank you so much!

Outstanding customer service

I contacted Irene from the customer service team asking about why my advocate was not receiving her rewards. Within a 1 minute, she was able to investigate and share me screenshots to fix the issues very quickly . Turns out the advocate had not exceeded her referral review period. She is patient and extremely helpful, if i could give her a review, it'd be 10 out of 10 for reviews. Proud of supporting Referralcandy , also a Singaporean company as a Singaporean merchant on Shopify.

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. He is very helpful and always attends to my queries with adequate care.

Great service, simple to use! We have gone through a domain change and it was very easy to do through ReferralCandy. Their customer service team is excellent and does a great job with assistance as well.

We had a great experience setting up ReferralCandy, and it has been a seamless process from start to finish. A special shoutout to Irene, who was incredibly helpful throughout. She provided valuable guidance, helped us set everything up efficiently, and reviewed all the details to ensure everything ran smoothly. Her support made all the difference in getting the system up and running quickly. We’re excited to see the results!

Best referral app on Shopify. Has a ton of features, and their customer support is extremely responsive and helpful. Highly recommend!

Jessa from the support was great in navigating me and setting up the whole campaign.

Amazing app and great support by Jessa