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Customer reviews: Referral Program ‑ Shopjar

Develop by Shopjar

Reviews (64)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "Referral Program ‑ Shopjar" app, praising its ease of setup and effective customer service. Users find it straightforward, with sufficient features to manage referral and affiliate programs. The support team, especially Madhav, is frequently highlighted for their helpfulness and quick response times, contributing significantly to a positive user experience.

Key Strengths

  • Easy and straightforward setup process
  • Responsive and helpful customer support
  • Effective management of referral and affiliate programs
  • User-friendly interface and tutorial videos available
  • Customizable features that meet users' needs

Common Concerns

  • Some users experience issues after recent updates
  • Pricing structure can be challenging for some merchants
  • Minor setup learning curve for some features

Final Thoughts

Overall, the "Referral Program ‑ Shopjar" app is well-received by merchants for its simplicity and robust support team. While there are occasional challenges with updates and pricing, the app remains a recommended tool for businesses seeking to enhance their referral and affiliate marketing efforts. The app seems particularly suited for those who value customer service and straightforward functionality.

NEMCI

Oct 20, 2024  on Shopify

great customer service!

Fore & Fine

Oct 17, 2024  on Shopify

great app would recommend for others and great service Madhav & kaarthika

Jubi

Sep 30, 2024  on Shopify

Excellent customer service - very efficient.

Eevee Jewels Silver

Sep 10, 2024  on Shopify

Madhav, karthika, niha and sakthivel are very helpful and supportive and patience, really loved the app

Japanese Kutani Store

Sep 08, 2024  on Shopify

This app is very affordable with good function!!

Durable

Sep 04, 2024  on Shopify

Very helpful in troubleshooting email notifications. TY

Bechanewala

Sep 03, 2024  on Shopify

Madhav and Sakthivel , Niha - they help and give time to install and explain all the things in details . we are really looking forward to use the app and it is easy to use and have all the features which we need for referral program . good luck

Hops & Cans

Sep 02, 2024  on Shopify

mailaspresent

Aug 25, 2024  on Shopify

Madhav and Sakthivel have been exceptionally brilliant attentive and patient with helping me set up the referral scheme for my customers. Also kind enough while I have been looking after my child while working

Sertodo

Aug 21, 2024  on Shopify

Madhav was helpful and very thorough! HE helped us understand the features and the how tos.

BLACK

Aug 18, 2024  on Shopify

Uncle Ray's Products

Aug 14, 2024  on Shopify

The app is a very good means of increasing sales and using word of mouth to expose products and services.

EATO

Jul 10, 2024  on Shopify

Great app, and great support staff

Molecule Home Fragrance

Jul 07, 2024  on Shopify

Wow! This app is super simple to use, has a bunch of great tools and the customer service is amazing and really quick to respond to questions.

Pro Breeze UK

Apr 26, 2024  on Shopify

Great customer support and user-friendly interface!

ISOtunes.com

Apr 25, 2024  on Shopify

The support team is great and always willing to email or schedule a call to help us troubleshoot any issues!

1000or

Apr 25, 2024  on Shopify

Super application et support réactif pour toute demande et explication.

The Scented Vine

Apr 15, 2024  on Shopify

Needed help updating DNS Records and the support staff was able to easily fix the issue. The affiliate option seems to be really easy to setup and the staff is open to suggestions if I want to make changes.

Oxford Fresh

Apr 01, 2024  on Shopify

fantasic app that is easy to setup, support are super helpful and are quick to help. simple and works well for our customers.

Green Shield

Mar 05, 2024  on Shopify

My experience with the Shopjar Referral Program has been nothing short of fantastic. Right from the start, the support team has been incredibly helpful and always available whenever I've needed assistance. I've primarily interacted with Madhav, who has proven to be exceptionally skilled and quick in resolving any issues I've encountered. What stands out the most is their commitment to ensuring that my work is as smooth and efficient as possible. They're not just focused on making money from their service sales; they genuinely care about the success of their clients. Recently, they introduced a new app for recovering abandoned carts, and even during this testing phase, their support has been consistent and top-notch. I highly recommend the Shopjar Referral Program to anyone looking for an effective way to generate affiliates and who values having an outstanding support team dedicated to their success.

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