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Customer reviews: Referral Program ‑ Shopjar

Develop by Shopify

Reviews (88)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "Referral Program ‑ Shopjar" app, praising its ease of setup and effective customer service. Users find it straightforward, with sufficient features to manage referral and affiliate programs. The support team, especially Madhav, is frequently highlighted for their helpfulness and quick response times, contributing significantly to a positive user experience.

Key Strengths

  • Easy and straightforward setup process
  • Responsive and helpful customer support
  • Effective management of referral and affiliate programs
  • User-friendly interface and tutorial videos available
  • Customizable features that meet users' needs

Common Concerns

  • Some users experience issues after recent updates
  • Pricing structure can be challenging for some merchants
  • Minor setup learning curve for some features

Final Thoughts

Overall, the "Referral Program ‑ Shopjar" app is well-received by merchants for its simplicity and robust support team. While there are occasional challenges with updates and pricing, the app remains a recommended tool for businesses seeking to enhance their referral and affiliate marketing efforts. The app seems particularly suited for those who value customer service and straightforward functionality.

Hannah Anna

Oct 08, 2025  on Shopify

Finished set up and very happy with the features and support. Sometimes less is more for referral programs and Shopify apps and Shopjar fits this bill.

Joyoneer

Oct 06, 2025  on Shopify

great customer support

Laceeze

Oct 03, 2025  on Shopify

Very fast support to get the app up and running. Highly recommended

theplaincircle vintage

Oct 01, 2025  on Shopify

The app is very easy to install and the customer support is super quick and helpful at any time! I´m super happy with my descision to choose shopjar!

Charmlry

Sep 30, 2025  on Shopify

The app is very easy to set up and use, and the team is always available to help. I personally spoke to Vaishaak who was very helpful, efficient and kind. I recommend Shopjar!

Roborock United Kingdom Official Site

Sep 17, 2025  on Shopify

Many thanks to Kaarthika from the referral support team. They followed up closely and resolved my issue quickly. Excellent service!

Laboratoires OMA & ME

Sep 12, 2025  on Shopify

Outstanding support Effective app - just what i needed, no frills but strongly effective

Delhicious

Sep 08, 2025  on Shopify

Great support from Niha and the team!

Counter Coffee

Sep 05, 2025  on Shopify

Ripper Online

Sep 04, 2025  on Shopify

Just started using the app, but writing a review for great support. Could not figure out how to make referral work, and support helped in real-time. Vaishaak was the lifesaver. I booked a meeting with another person, but no one turned up, so I sent a message, and there was Vaishaak; he sent a link to join a meeting and helped me solve the issue.

Lucid

Sep 03, 2025  on Shopify

Good support by Nihasini

Oana Green

Sep 02, 2025  on Shopify

I have a good experience with this app. The customer service from Nihasini was also really helpful!

Zuqini

Aug 20, 2025  on Shopify

Great tool with very good pricing. I had almost all I wished to start my referral program. The onboarding is very smooth and you also receive help from the team. In my case Nihasini showed me some tricks and helped me finalise the setup. She was great.

Interrobang Automotive

Aug 19, 2025  on Shopify

Nihasini was quick and helpful getting my affiliate sign up page to show. Issue was resolved within 15 minutes from contacting support to getting the page live.

OilWell

Aug 05, 2025  on Shopify

AU_ dé

Jul 31, 2025  on Shopify

The app meets my needs. I encountered a problem while using it, but customer service representative Dharshika helped me solve it very patiently and professionally. I am very satisfied.

Monotone

Jul 29, 2025  on Shopify

This app is incredibly easy to use. Setting up and integrating the referral program and portal with my store was seamless. The customer support team has been fantastic — they respond quickly and always provide clear solutions to any questions I have.

TagsForever

Jul 24, 2025  on Shopify

This app had an incredible impact on our sales, and the technical support is very responsive whenever there's even the slightest issue.

Bybae.in

Jul 14, 2025  on Shopify

good support from support team and easy to set up in store

Neutriherbs

Jul 08, 2025  on Shopify

Great app great support

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