Redo has been so helping in the daily operation of our multiple shopify store. Everyone is super helpful when something come up other then that nothing but smooth sailings since we implemented redo and we even get better shipping pricing.

Very very helpful!!!

Skyler is awesome. Courteous and answered all questions very quickly. Best customer service. 5 Stars all the way!

Redo makes the return process very easy for the consumer and merchant! If you do not know how to do something, there customer service team is great to work with and very quick to respond. If there is a feature that is not available, they will submit the request to their team. I had the pleasure of working with Cade, who was able to answer all of my questions.

We’ve been in business for over 40 years at Just USA, and retail is a smaller part of what we do — so it’s important that everything runs efficiently. Redo has helped us streamline our return process and cut down on label costs, which makes a real difference for our team. Their support is also reliable and quick. Whenever we need something, they get back to us fast and help resolve the issue. Redo has been a solid partner for us, and we appreciate the way they help keep our retail side running smoothly.

I enjoy using redo! Super easy to navigate & implement what is required. The support & information you get when needed is always super helpful & efficient as well. Very happy customer.

Love using Redo! Cade was a great help with our questions too!!

Redo has been a great partner for us. The platform is easy to use, the rules give us the right level of protection against suspicious return activity, and the workflow is smooth for both our team and our customers. We offer a lot of bundle options, which has been challenging with other return services in the past, but Redo is always on point. The best part of Redo, though, is their team. They are incredibly easy to work with and always willing to build or collaborate with us on any ideas we bring to the table.

I've been using Redo since the beginning of my store. I started with the package protection product, the the customer service portal and now use it for fulfillment as well. The rates on the shipping beat out any competitor in the market that I have seen and the software makes it seamless to pick and pack. The best part is any issue I have gets fixed nearly immediately and feature requests are sent and often time completed within a week. It has been a great experience working with Redo I would recommend to anyone who is in Ecom as it saves me thousands every month.

Redo has been very easy to use, makes the return/exchange process so easy for our customers, and their customer support is top tier. Highly recommend!

Redo has been a game-changer for our store. Not only does the product function flawlessly, it’s saved our customer support team hundreds of hours. The entire returns and exchange flow is smoother, faster, and far more intuitive for customers, especially when dealing with lost packages or quick exchanges. What really sets Redo apart is the team behind it. They genuinely care. Their support is some of the best we’ve experienced on Shopify: fast, thoughtful, and invested in making sure everything runs well. If you’re looking to elevate your post-purchase experience and give customers a more seamless way to handle returns or exchanges, this app is a no-brainer. Highly recommended.

Helpful and easy interface. It's like click and go. If you have any trouble, their support would be there to help!

I’ve been using REDO for a while now, and I’m genuinely impressed. The platform is clean, intuitive, and extremely efficient. Everything loads quickly, navigation is simple, and the tools are surprisingly powerful for how easy they are to use. Customer support has also been excellent—responsive, friendly, and genuinely helpful. It’s clear the team behind REDO cares about creating a great user experience. Overall, REDO has made my workflow smoother and more organized. Highly recommend it to anyone looking for a reliable and well-designed platform!

The time and effort spent on manual returns and customer service tickets have been reduced. The customer service team is responsive and helpful. It was Jaxon who helped me change some settings (Manual Store Credit when a product is out of stock in Shopify). I appreciate his fast response.

Cade at Redo is outstanding, professional, attentive, and goes above and beyond. Highly recommend!

Working with the Redo team has been a great experience. They’re responsive, supportive, and clearly invested. It’s obvious they care about their merchants and they are always willing to see how they can be of more help.