Skyler went above and beyond to help us sort out an issue we were having. The issue had nothing to do with the app, it was user error during a return, and he was able to troubleshoot the issue and get us sorted.

The customer support at Redo was amazing! Skyler was friendly, quick to respond, and went above and beyond to help resolve my issue. Excellent service—I couldn’t be happier!

Will (and the rest of the support team) are always super helpful and very fast at resolving issues.

We love redo for our everyday needs with returns, orders, exchanges! Makes our process much smoother. Customer support it awesome with helping when needed and for the most part pretty fast at responding.

Will was awesome! Went above and beyond to help!

Such a great company! Very helpful, smart, and quick to respond to questions!

Jaxson is the GOAT, helped adjust a button with REDO very fast and effectively.

Colin jumped in and helped us get our flow tailored to our needs immediately. Thanks Redo!

The Redo support has been super helpful and quick to response! In particular, Will Snow was very available and provided me with his contact info in the even of any problem. Working with redo has been a breeze!

The customer service team at Redo is top-tier. They are quick to reply to any issue that may arise and solutions are just as quick. Jacob has been an asset to the team and has helped correct our flow with specific logic that has allowed our customers more flexibility with their returns.

We have loved our experience with redo so far! Shipping, managing returns/exchanges and marketing with redo has been great for us and a much more streamlined process. Shoutout to Jason! He has been very helpful with any questions we have or if we need him to adjust anything for us, he does it right away!

Jaxon was really helpful!

Redo has been very helpful in streamlining our return and exchange process. We also appreciate the level of customization offered to enable us to best serve our customers’ needs. When we do encounter issues, the Redo team has been able to jump in quickly to provide resolutions. We appreciate having Redo to help make it easier for our customers as well as our customer support team.

Fast response and resolution

Love using Redo! We started out using them for returns and are now using them for email marketing, support, upsells, and they are constantly adding new features for us to take advantage of. Also, the support from Jason, Austin, and the team has been incredible. We have a direct line to them and get questions answered extremely fast. Highly recommend!

REDO has been great, they troubleshoot any needs I have. They are thorough and help make the return process much smoother.

Redo has been such an incredible tool for our store. The platform is intuitive, easy to navigate, and provides powerful insight into our customers - from their first interaction to repeat purchases. It’s been a game changer for understanding the full customer journey and buying habits, all in one place. Every single person I’ve interacted with at Redo has been helpful, responsive, and genuinely invested in making sure we’re successful. We’ve been with Redo for years now, and I love seeing how the platform continues to evolve and improve. Highly recommend!

Redo has been a dream to work with since we partnered with them. The onboarding experience was seamless, and any time we needed something adjusted, the team handled it quickly and efficiently. Emry recently helped us customise our settings, and she was incredibly helpful; always quick to respond and so easy to work with. Thanks, Emry!