We switched to Redo a few months ago and have been really happy with the change. Recently, I ran into an issue with auto-merging orders and setting up the right filters for how our orders are processed. Dallin was quick to jump in, resolve the issue, and even help create the exact filter we needed after combining our second company. He was proactive, knowledgeable, and made the whole process easy. Highly recommend Redo—and a big shoutout to Dallin for his help!

So much more than a Returns platform. If only more apps were this good!! From the day we met with the REDO team about what they were building to today, 2 years later- every team member has acted like the owner of the company. They care so much and answer inquiries faster than any other app/ platform we work with. They have the easiest and most rewarding return systems and now OMS, Order Tracker, Automated flows, the list goes on. They are 100% here to help us grow and simplify our daily operations. Highly highly recommend them.

We’ve been using Redo for a while now, great app with outstanding support. Special thanks to Dallin Orchard, who helped me set up the app, clearly explained how everything works, and even created custom flows based on my requests. He’s fast, knowledgeable, and very informative. Thanks!

I can't even tell you how much Redo has helped our company grow. We originally tried using Loop but it was over a month since we signed with them and we were nowhere near being set up. I hopped on a call with Sam and we were set up in less than a week. To use them for returns is also free!! We have decided to switch all of our needs over to Redo, they do our returns, our live AI chat, support, forward fulfilment and we're looking into more. I seriously tell everyone about Redo, they will 100% take over this market for sure. Also, Sam Greer and Easton are LEGENDS. So so happy we went with Redo, best business decision in 2025 by far.

Redo has been awesome. Great product, that continually gets better, and very responsive customer service.

Redo has been great to work with. We had an issue come up, and their team was incredibly quick to resolve it while keeping us updated every step of the way. Really responsive and easy to work with.

One of my favorite apps on Shopify! They make the returns and exchange process so easy for our customers!

Pretty cool app. Just installed today and excited to see the features at work. Also great support team

We've been using redo for a little over 2 years. Love the user-friendly front and back end for both our team and our customers. Cade was amazing when I needed some assistance with an international return. Problem was solved and we're back to regular business :)

Great customer service.

Redo has made returns and exchanges so much easier to manage. When I did have a question outside of the day to day norm, I was able to easily reach the support team and Cade helped me resolve my issue by not just fixing it, but also by showing me how to resolve it in the future. Great support!

Thank you for everything and for helping me everytime. To all team redo, I appreciate you all!

Great app and support fixes things quickly! Thank you.

Implementation was super easy and everyone on their team is on top of things so quickly! Onboarding was quick and painless. We're super happy with the platform so far!

App is great and their customer support team is excellent. Really responsive and helpful. Thanks!

We were struggling with Shipstation functionality (or lack of) and switched to Redo as our shipping platform. Their shipping platform and the automation capabilities reduced our manual workload dramatically and the Redo team even made several functionality improvements to meet our needs! I was/am super impressed with the Redo team's engagement and willingness to modify their software to the needs of our business. We're looking forward to using some of their other features in the near future and happy to have Redo as a solutions partner!

Hands down the best customer service we have ever received from any saas company. We use Redo for returns, order tracking, fulfillment and customer support and having everything in one place is amazing and everything works as expected. Changing all of our systems in the same moth, hiccups and issues were expected…but Redo was there immediately to help get through even the smallest issues. 10 out of 10 will use redo again.