Reviews: Casa Subscriptions App

Customer reviews: Casa Subscriptions App

Reviews (144)

Overall rating

5

71
4

1
3

1
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1

What Merchants Think

The "Casa Subscriptions App" receives a positive reception from merchants who appreciate its intuitive design and user-friendly interface, which helps businesses manage subscriptions effortlessly. Many users praise the app's seamless setup process and robust functionality, enhancing their store's customer experience. However, there are mentions of occasional issues that could affect customer satisfaction.

Key Strengths

Outstanding and responsive customer service, often referenced by name (e.g., Bobby, Purvi, Sam, Ateeb).
Simple and intuitive setup and onboarding process.
Effective at driving recurring revenue on autopilot.
Rich feature set with options for customization.
Seamless integration with Shopify stores.

Common Concerns

Technical glitches affecting subscriptions (e.g., skipped or duplicated subscriptions).
Inconsistent resolution of issues by customer support.

Final Thoughts

Overall, the "Casa Subscriptions App" is well-regarded for its ease of use, functionality, and particularly its excellent customer support, which is often cited as a highlight by users. However, occasional technical issues and support inconsistencies suggest there is room for improvement. Nonetheless, many merchants recommend the app for its effectiveness in managing subscriptions and enhancing the customer shopping experience.

VERDINOVA

Mar 27, 2024 on Shopify

L'application Casa Subscriptions s'est avérée être un véritable atout pour ma boutique Shopify. La gestion des abonnements est simple et intuitive, et l'interface est conviviale.

Menscrafted

Mar 26, 2024 on Shopify

Great assistance by Bobby. Super Helpful. I highly recommend this app!

Albany Soo Bahk Do

Mar 21, 2024 on Shopify

Bobby gave AMAZING customer support for me as I am just learning how to use both Casa and Shopify. He even stayed an hour after his shift ended to make sure I was good. I can highly recommend Casa just on the basis of their customer support alone-which is SO IMPORTANT! -william johns, Australia

My Store

Mar 19, 2024 on Shopify

support was very helpful when setting up my widget. I was appreciative of their patients.

The Ridery Kitesurf & Wing

Mar 18, 2024 on Shopify

Good Support :)

Ownly Organic

Mar 13, 2024 on Shopify

My experience with Casa has been great. The app does exactly what I want it to do in terms of simple functionality that allows people to buy via subscription. It notifies me when we have a subscription order, which is a great tracking tool. In addition, I needed custom code for very specific requirements to be met for our credit card processor (we are in a restricted product category), and Sam was happy to meet, discuss our needs, come up with a great solution, and implement it for a very reasonable fee. I would highly recommend!

cover.earth

Mar 06, 2024 on Shopify

Very helpful and extremely friendly team! Can only recommend it.

New Socks Daily

Feb 06, 2024 on Shopify

I had pleasure to speak with Bobby, and was really pleased to see how quickly I got solution for my Shopify Store with the app installation. I highly recommend the app and the after sale services. If you like to be treated VIP talk to Bobby, he is Rock Star. Thank you Team for all your help.

One World

Jan 16, 2024 on Shopify

This platform is a solid choice for those looking for a straightforward and effective integration. The pricing options are appealing, especially for new businesses, offering flexibility for future growth.

Hudson Meal Co

Jan 06, 2024 on Shopify

I had a very specific need for my meal delivery company that no other subscription apps were able to help me with. I needed weekly customizations to customers orders. I got an immediate response from customer service when I reached out. We worked together on a solution for my business that was able to help me finalize my website. I highly recommend this subscription app and I'm glad I found them.

Pretty Happies

Jan 03, 2024 on Shopify

I just had the very best customer service experience! The agent replied to me right away and went above and beyond to help diagnose my problem. Not only that, she took the time to remain on the call and assist me further to ensure my issue was entirely resolved. I highly recommend and am very pleased with the service I received!