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Customer reviews: Casa Subscriptions App

Reviews (155)

Overall rating
5

What Merchants Think

The "Casa Subscriptions App" receives a positive reception from merchants who appreciate its intuitive design and user-friendly interface, which helps businesses manage subscriptions effortlessly. Many users praise the app's seamless setup process and robust functionality, enhancing their store's customer experience. However, there are mentions of occasional issues that could affect customer satisfaction.

Key Strengths

  • Outstanding and responsive customer service, often referenced by name (e.g., Bobby, Purvi, Sam, Ateeb).
  • Simple and intuitive setup and onboarding process.
  • Effective at driving recurring revenue on autopilot.
  • Rich feature set with options for customization.
  • Seamless integration with Shopify stores.

Common Concerns

  • Technical glitches affecting subscriptions (e.g., skipped or duplicated subscriptions).
  • Inconsistent resolution of issues by customer support.

Final Thoughts

Overall, the "Casa Subscriptions App" is well-regarded for its ease of use, functionality, and particularly its excellent customer support, which is often cited as a highlight by users. However, occasional technical issues and support inconsistencies suggest there is room for improvement. Nonetheless, many merchants recommend the app for its effectiveness in managing subscriptions and enhancing the customer shopping experience.

Howe Essentials

May 25, 2025  on Shopify

The app can be setup pretty quickly and is indeed useful. The fact that the app support is responsive in getting issues sorted out is a difference maker.

Wishlilly | Fashion, Dainty & Minimalist Jewelry

May 20, 2025  on Shopify

Excellent customer service and functionality! Ateeb was awesome to work with!

K-tamin

May 14, 2025  on Shopify

Intuitive and Easy to use -- great support team too

Ham Radio 2.0

Apr 29, 2025  on Shopify

very fast response time

LifeDirt Foods

Apr 29, 2025  on Shopify

I recommend this app as it has supported most of our business as we are subscription-based! It takes a little while to get responses to questions from support. Updated this review from a 4 to a 5 as I was provided with a phone number to call when requiring immediate support.

Muse Lingerie

Apr 27, 2025  on Shopify

I am using this app from the very beginning.Casa is super easy to set up and very intuitive to use. The dashboard is clean and clear, making everything simple to manage. Their support team is amazing — always quick, friendly, and ready to help whenever you need assistance. SSpecial thanks to Ateeb, who was very helpful. Highly recommend it for anyone looking for a smooth experience

Pouch Pies

Apr 18, 2025  on Shopify

Very friendly and helpful, thank you for your help.

Summa Brew Laude

Apr 16, 2025  on Shopify

Ateeb was fantastic and efficient. He expertly navigated me through the set up process. I truly appreciate his help.

Seasonal Soaps

Apr 12, 2025  on Shopify

Excellent customer service! Ateeb assisted me with the app installation process and answered my questions patiently and promptly.

The Wholesome Hive

Apr 08, 2025  on Shopify

They were very helpful in walking me through the process of setting up the app. The technology behind this is very user friendly and takes one more headache away from me as a business owner. I'm excited to see how it can help my customers and business at the same time!

Fluency Beauty

Apr 06, 2025  on Shopify

Ateeb was fast and helpful setting up the subscription service. Can't wait to start testing it out and see how it boosts revenue.

Village Guitar

Apr 04, 2025  on Shopify

Excellent Customer Service from Ateeb. He got me set up straight away. Highly recommended.

The Spiritual Corner

Apr 03, 2025  on Shopify

Ateeb was excellent help! He was very professional, knowledgable, and friendly!

dianabirsan

Apr 01, 2025  on Shopify

very good support from the guys

24builds

Mar 19, 2025  on Shopify

Ateeb provided excellent support, assisting us in a friendly and approachable manner. He was attentive to our needs, great customer service!

Glow Kosher Tallow

Mar 16, 2025  on Shopify

easy and works well

Tallow Revive™

Mar 13, 2025  on Shopify

Superb support

GEORGIA ALLIANCE

Mar 10, 2025  on Shopify

Great experience. They prompted on support chat right after installation for any assistant needed. Was quick help without having to struggle with options. Provided support on google meet with live screen sharing which made it easier to understand instructions and my product was live within 5 minutes. Recommended App with great customer service.

From Trees

Mar 05, 2025  on Shopify

Sam and the team have been very helpful with all our support requests, helping us very quickly make improvements to our new subscription programme. Would highly recommend.

CitiesAway

Feb 26, 2025  on Shopify

Amazing help! They jumped right into the solution and provided exactly what I needed. Fast, efficient, and incredibly helpful—great service all around! Highly recommend!

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