Casa Subscriptions App logo

Customer reviews: Casa Subscriptions App

Reviews (204)

Overall rating
4.9

What Merchants Think

The "Casa Subscriptions App" receives a positive reception from merchants who appreciate its intuitive design and user-friendly interface, which helps businesses manage subscriptions effortlessly. Many users praise the app's seamless setup process and robust functionality, enhancing their store's customer experience. However, there are mentions of occasional issues that could affect customer satisfaction.

Key Strengths

  • Outstanding and responsive customer service, often referenced by name (e.g., Bobby, Purvi, Sam, Ateeb).
  • Simple and intuitive setup and onboarding process.
  • Effective at driving recurring revenue on autopilot.
  • Rich feature set with options for customization.
  • Seamless integration with Shopify stores.

Common Concerns

  • Technical glitches affecting subscriptions (e.g., skipped or duplicated subscriptions).
  • Inconsistent resolution of issues by customer support.

Final Thoughts

Overall, the "Casa Subscriptions App" is well-regarded for its ease of use, functionality, and particularly its excellent customer support, which is often cited as a highlight by users. However, occasional technical issues and support inconsistencies suggest there is room for improvement. Nonetheless, many merchants recommend the app for its effectiveness in managing subscriptions and enhancing the customer shopping experience.

Little Prayer Tea Company

Feb 13, 2025  on Shopify

Casa Subscriptions on Shopify is great! Easy to use, works perfectly, and their customer support is top-notch. Highly recommend for anyone wanting to set up subscriptions.

VitalSip

Feb 10, 2025  on Shopify

Ateeb is the absolute pinnacle of customer service experience, in fact, his kindness and competence made me realise how small of an human being I am. I will remember all my life of my encounter with Ateeb, when i need a bit of positivity or motivation. Also he answers quickly.

Rehydraid

Feb 08, 2025  on Shopify

Support was really helpful.

Strong Beats

Jan 16, 2025  on Shopify

Friendly customer service, fast replies!

Droogijs-shop

Jan 13, 2025  on Shopify

Great working app, outstanding customer service! Thank you Purvi

Birch & Bow

Jan 03, 2025  on Shopify

Bobby helped me with setting up advanced features in the app, thanks Bobby!

Books and Beyond

Dec 15, 2024  on Shopify

very helpful

iRide Mobility

Dec 15, 2024  on Shopify

Bobby was very great helping me with onboarding for the app. It's as simple as 1-2-3 Easy way to help my business drive recurring revenue annually on Auto-Pilot. Excited to see this compound!

Natures Barn

Dec 08, 2024  on Shopify

It's a great team who support you in the most possible way. Thank you for the support Bobby :)

Best Work From Home Coach

Dec 06, 2024  on Shopify

Ateeb was great and responsive! He walked us through every step of the setup. Great customer service!

Heart and Hand Ceramics

Dec 05, 2024  on Shopify

Ateeb was extremely knowledgeable and helpful! He's the best service rep I have worked with!

The Branded Roan

Dec 04, 2024  on Shopify

Very easy set up! Purvi was great to work with:)

Tough Thumb

Dec 02, 2024  on Shopify

Pet Foods Online

Nov 24, 2024  on Shopify

We recently started with Casa Subscriptions and had a slight technical glitch (my fault). Purvi & Sam in support helped me solve and fix the problem! So efficient and helpful. Such a pleasure to deal with. Many thanks for everything.

DJ Medication Store

Nov 24, 2024  on Shopify

Sam was very helpful and polite, very calm throughout the process. He took his time to make sure everything worked. Very grateful to have his and Purvi's help.

Outer Worlds Coffee

Nov 16, 2024  on Shopify

Just downloaded Casa. Very intuitive. And as soon as I had a problem and got on their chat Uday was immediately on the chat to help me. Sent me a video tutorial and even got on a call to help me live!

OPTORIUM

Nov 05, 2024  on Shopify

Excellent Service and Easy Experience! I recently started using the Casa Subscriptions App, and I couldn’t be more impressed! The app is user-friendly and makes managing my subscriptions incredibly easy. From choosing my plan to scheduling deliveries, everything is smooth and seamless. I also want to highlight the exceptional customer service I received from Purvi . She was extremely helpful during our Google Meet call, guiding me through the app's features and answering all my questions with patience and clarity. Purvi took the time to ensure I fully understood how everything worked, and her friendly attitude made the whole experience a pleasure. It’s rare to come across such dedicated customer support, and Purvi’s professionalism and attention to detail really set the standard for great service. Highly recommend Casa Subscriptions to anyone looking for a reliable and efficient subscription service with fantastic support!

PULLPALZ

Oct 22, 2024  on Shopify

Sam and the other support has been great with helping me migrate to Casa from charge rabbit. im glad I was able to have them help me continue to run my business smoothly. if you need a subscription app Casa is the way to go

MA COCKTAIL BOX

Oct 21, 2024  on Shopify

Excellent, Purvi helped me, it was perfect

LC Beauty Studio

Oct 03, 2024  on Shopify

good customer support

Scroll to Top