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Customer reviews: Casa Subscriptions App

Reviews (204)

Overall rating
4.9

What Merchants Think

The "Casa Subscriptions App" receives a positive reception from merchants who appreciate its intuitive design and user-friendly interface, which helps businesses manage subscriptions effortlessly. Many users praise the app's seamless setup process and robust functionality, enhancing their store's customer experience. However, there are mentions of occasional issues that could affect customer satisfaction.

Key Strengths

  • Outstanding and responsive customer service, often referenced by name (e.g., Bobby, Purvi, Sam, Ateeb).
  • Simple and intuitive setup and onboarding process.
  • Effective at driving recurring revenue on autopilot.
  • Rich feature set with options for customization.
  • Seamless integration with Shopify stores.

Common Concerns

  • Technical glitches affecting subscriptions (e.g., skipped or duplicated subscriptions).
  • Inconsistent resolution of issues by customer support.

Final Thoughts

Overall, the "Casa Subscriptions App" is well-regarded for its ease of use, functionality, and particularly its excellent customer support, which is often cited as a highlight by users. However, occasional technical issues and support inconsistencies suggest there is room for improvement. Nonetheless, many merchants recommend the app for its effectiveness in managing subscriptions and enhancing the customer shopping experience.

Noctis PM

Sep 25, 2024  on Shopify

It's basic but you can get create nice subscription for your products and customer service was great, Bobby the agent helped me!

Essenz

Sep 23, 2024  on Shopify

Casa Subscriptions has been amazing for our store and was very intuitive and simple to set up while having a complex and rich feature set! I had an issue and their support team came in and completely fixed the problem for me. I've been so impressed with this app so far and look forward to expanding with it moving forward :)

ITHRIFT

Sep 05, 2024  on Shopify

Casa is the best

coffee boost

Aug 31, 2024  on Shopify

Recently, I started working with the Casa Subscription App, and, oh my, am I impressed. They actually came to me and said they could make a design widget that was custom for my store, and it looks absolutely great. Intuitive application, but most of all, second-to-none support: they listened to me to make sure the widget matched my brand, and their responsiveness made all interactions with them a breeze. Because of Casa, my store now has that special something extra that elevates the general customer experience. I highly recommend trying the Casa Subscription App for those who wish to give an exceptional design touch to their Shopify store!

Honestea & Co.

Aug 20, 2024  on Shopify

Got connected with Bobby today and we had an extremely long chat on how to setup this whole shindig. It took me awhile to understand it, but he assisted me with asking for screenshots every-time i make a change. Well one thing for sure.. things worked out great. I appreciate the assistance and the wonderful support by Casa's team! Thank You.. this app, get it.. Its great!

solillydesignco

Jul 25, 2024  on Shopify

Very helpful support!! Loving this app so far.

Spoil Yourself Natural

Jul 15, 2024  on Shopify

easy quick set up.

Skull Shaver AU

Jul 13, 2024  on Shopify

Casa subscriptions has been extremely successful for our business. Sam from Casa provided wonderful assistance to enable a smooth and smart setup getting the subscription up and running in no time at all. Highly recommended!

Daniel Recommends

Jul 11, 2024  on Shopify

Thank you Casa Team for assisting me fulfilling my requests. Special thank you to Purvi!

Palava Sydän

Apr 18, 2024  on Shopify

Excellent app. Very easy to use and works flawlessly. Recommendations!

Lionseed Bookstore & Learning Commons

Apr 09, 2024  on Shopify

I was very pleased with the prompt, helpful and live support!

Nancy Esther

Apr 04, 2024  on Shopify

Acabo de instalar la aplicación y no habia terminado que ya servicio al cliente se esta comunicando conmigo por chat y whatapp...me surgio un problema y rapidito me envio un video para yo ver como solucionarlo. Gracias por su servicio....Emocionando utilizando la plataforma para darle a mi tienda otra opcion para mis clientes.

VERDINOVA

Mar 27, 2024  on Shopify

L'application Casa Subscriptions s'est avérée être un véritable atout pour ma boutique Shopify. La gestion des abonnements est simple et intuitive, et l'interface est conviviale.

Menscrafted

Mar 26, 2024  on Shopify

Great assistance by Bobby. Super Helpful. I highly recommend this app!

Albany Soo Bahk Do

Mar 21, 2024  on Shopify

Bobby gave AMAZING customer support for me as I am just learning how to use both Casa and Shopify. He even stayed an hour after his shift ended to make sure I was good. I can highly recommend Casa just on the basis of their customer support alone-which is SO IMPORTANT! -william johns, Australia

My Store

Mar 19, 2024  on Shopify

support was very helpful when setting up my widget. I was appreciative of their patients.

The Ridery Kitesurf & Wing

Mar 18, 2024  on Shopify

Good Support :)

Ownly Organic

Mar 13, 2024  on Shopify

My experience with Casa has been great. The app does exactly what I want it to do in terms of simple functionality that allows people to buy via subscription. It notifies me when we have a subscription order, which is a great tracking tool. In addition, I needed custom code for very specific requirements to be met for our credit card processor (we are in a restricted product category), and Sam was happy to meet, discuss our needs, come up with a great solution, and implement it for a very reasonable fee. I would highly recommend!

cover.earth

Mar 06, 2024  on Shopify

Very helpful and extremely friendly team! Can only recommend it.

New Socks Daily

Feb 06, 2024  on Shopify

I had pleasure to speak with Bobby, and was really pleased to see how quickly I got solution for my Shopify Store with the app installation. I highly recommend the app and the after sale services. If you like to be treated VIP talk to Bobby, he is Rock Star. Thank you Team for all your help.

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