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Customer reviews: AAA: Recurring Memberships App

Reviews (83)

Overall rating
4.1

What Merchants Think

Merchants generally express positive feedback for "AAA: Recurring Memberships App", emphasizing its user-friendly interface and efficient membership management features. Many agree that the app integrates well with existing platforms like Shopify. While most highlight the responsive and helpful customer support, a few have experienced communication delays and unresolved issues.

Key Strengths

  • User-friendly interface for straightforward membership management.
  • Responsive and helpful customer support.
  • Seamless integration with platforms such as Shopify.
  • Ability to customize features and add specific functionalities.
  • Efficient handling of customer queries and installation requests.

Common Concerns

  • Occasional communication delays from the support team.
  • Recurring technical issues that sometimes remain unresolved.
  • Problems with specific integrations, such as the PayPal option.
  • Concerns over privacy and data handling practices.

Final Thoughts

"AAA: Recurring Memberships App" is well-received for its ease of use and strong customer service, making it a reliable choice for managing memberships. However, some merchants have faced technical difficulties and communication hurdles. Overall, it remains a valuable tool for businesses seeking efficient membership solutions, albeit with some areas for improvement.

Scrap'n'Season

Jan 16, 2025  on Shopify

This is my 2nd time thanking the amazing support team!! I submitted a request for help last night, and today they have fixed the issue with my subscription plan & got things running for me! They responded so quickly & kept me updated with progress reports. I am so grateful for the care & attention they give to supporting my use of the app. - Here is my original review from 2021 - Awesome support from the team. They were very quick to respond to my support ticket, easy to work with, and had my setup issues resolved within the week. Great app, a real life saver as I needed recurring payments and membership capability for my website. This is the best solution I could find for Shopify and have now used this app on two of my websites. Thank you team. Keep up the great work!

Mingl

Nov 21, 2024  on Shopify

This app has been a perfect fit for my needs. It’s straightforward to set up, with a user-friendly interface that makes managing memberships hassle-free. What really stands out is the support—they’re always available, quick to respond, and go the extra mile to help. It’s rare to find such reliable service. Highly recommended for anyone looking for a no-fuss solution to recurring memberships.

Sandy Bums Boutique

Jul 29, 2024  on Shopify

Excellent customer service

Rise Market

Feb 09, 2024  on Shopify

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

Go Get Sober

Apr 08, 2022  on Shopify

I first installed this App on a test site as I have been let down by claims by other membership apps in the past. The AAEcommerce app has worked well for my site. It has integrated easily with shopify and the support from the support team has been prompt and helpful. Useful features: The ability to add customer subscriptions as orders that show on the customers dashboard. The ability to change membership plans show/hide content credentials without having to manually alter the form widget each time. Customer service: Has been excellent. I had a query about the formatting on the My Account page and it was resolved within two days. Very pleased with the app so far, and, more importantly, confident that any queries will be dealt with swiftly and efficiently by the customer service team.

SysAdmin Tools

Sep 30, 2021  on Shopify

Very good service and much better use than the other membership apps. They also dont mind adding custom stuff for you every now and then.

The Woodsguys Inc.

Sep 07, 2021  on Shopify

WE have had issues and can not get the paypal option to work. All response to support has not been returned. What can we do? Otherwise the rest of it seems to work. Wish it would integrate with a product of the store. If a user is already a member on the site, and signs up for a AAA membership it can overwrite there password.

Clano

Mar 31, 2021  on Shopify

Great app! Quick and helpful support for any issue. The plugin is constantly developing comfort functions and already matches our needs.

BassGears

May 30, 2020  on Shopify

Great support, they resolved any issues I encountered and they will add Paypal gateway too, so this is great!

Stardomdancecostumes

Jul 05, 2018  on Shopify

Great helpful and fast support. App does everything i need on my wholesale website.

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