Excellent customer service! Subin is always great at helping me when I need it. I recently updated my theme and needed additional help installing app with new theme and they were great to help.

I did a review about 2 years ago. I’m back again. Was having difficulty with the app and customer service stepped in and figured it out and assisted right away. I’m happy overall. Still a customer since 2021!

Excellent customer service! Subin is always great at helping me when I need it. I recently updated my theme and needed additional help installing app with new theme and they were great to help. ⭐⭐⭐⭐⭐

This is my 2nd time thanking the amazing support team!! I submitted a request for help last night, and today they have fixed the issue with my subscription plan & got things running for me! They responded so quickly & kept me updated with progress reports. I am so grateful for the care & attention they give to supporting my use of the app. - Here is my original review from 2021 - Awesome support from the team. They were very quick to respond to my support ticket, easy to work with, and had my setup issues resolved within the week. Great app, a real life saver as I needed recurring payments and membership capability for my website. This is the best solution I could find for Shopify and have now used this app on two of my websites. Thank you team. Keep up the great work!

This app has been a perfect fit for my needs. It’s straightforward to set up, with a user-friendly interface that makes managing memberships hassle-free. What really stands out is the support—they’re always available, quick to respond, and go the extra mile to help. It’s rare to find such reliable service. Highly recommended for anyone looking for a no-fuss solution to recurring memberships.

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.

I first installed this App on a test site as I have been let down by claims by other membership apps in the past. The AAEcommerce app has worked well for my site. It has integrated easily with shopify and the support from the support team has been prompt and helpful. Useful features: The ability to add customer subscriptions as orders that show on the customers dashboard. The ability to change membership plans show/hide content credentials without having to manually alter the form widget each time. Customer service: Has been excellent. I had a query about the formatting on the My Account page and it was resolved within two days. Very pleased with the app so far, and, more importantly, confident that any queries will be dealt with swiftly and efficiently by the customer service team.

Very good service and much better use than the other membership apps. They also dont mind adding custom stuff for you every now and then.