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Customer reviews: AAA: Recurring Memberships App

Reviews (84)

Overall rating
4.2

What Merchants Think

Merchants generally express positive feedback for "AAA: Recurring Memberships App", emphasizing its user-friendly interface and efficient membership management features. Many agree that the app integrates well with existing platforms like Shopify. While most highlight the responsive and helpful customer support, a few have experienced communication delays and unresolved issues.

Key Strengths

  • User-friendly interface for straightforward membership management.
  • Responsive and helpful customer support.
  • Seamless integration with platforms such as Shopify.
  • Ability to customize features and add specific functionalities.
  • Efficient handling of customer queries and installation requests.

Common Concerns

  • Occasional communication delays from the support team.
  • Recurring technical issues that sometimes remain unresolved.
  • Problems with specific integrations, such as the PayPal option.
  • Concerns over privacy and data handling practices.

Final Thoughts

"AAA: Recurring Memberships App" is well-received for its ease of use and strong customer service, making it a reliable choice for managing memberships. However, some merchants have faced technical difficulties and communication hurdles. Overall, it remains a valuable tool for businesses seeking efficient membership solutions, albeit with some areas for improvement.

Mingl

Nov 21, 2024  on Shopify

This app has been a perfect fit for my needs. It’s straightforward to set up, with a user-friendly interface that makes managing memberships hassle-free. What really stands out is the support—they’re always available, quick to respond, and go the extra mile to help. It’s rare to find such reliable service. Highly recommended for anyone looking for a no-fuss solution to recurring memberships.

myoptimalbody

Sep 23, 2024  on Shopify

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

Rise Market

Feb 09, 2024  on Shopify

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

mypekicks

Jul 03, 2023  on Shopify

While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.

Go Get Sober

Apr 08, 2022  on Shopify

I first installed this App on a test site as I have been let down by claims by other membership apps in the past. The AAEcommerce app has worked well for my site. It has integrated easily with shopify and the support from the support team has been prompt and helpful. Useful features: The ability to add customer subscriptions as orders that show on the customers dashboard. The ability to change membership plans show/hide content credentials without having to manually alter the form widget each time. Customer service: Has been excellent. I had a query about the formatting on the My Account page and it was resolved within two days. Very pleased with the app so far, and, more importantly, confident that any queries will be dealt with swiftly and efficiently by the customer service team.

SysAdmin Tools

Sep 30, 2021  on Shopify

Very good service and much better use than the other membership apps. They also dont mind adding custom stuff for you every now and then.

The Woodsguys Inc.

Sep 07, 2021  on Shopify

WE have had issues and can not get the paypal option to work. All response to support has not been returned. What can we do? Otherwise the rest of it seems to work. Wish it would integrate with a product of the store. If a user is already a member on the site, and signs up for a AAA membership it can overwrite there password.

Clano

Mar 31, 2021  on Shopify

Great app! Quick and helpful support for any issue. The plugin is constantly developing comfort functions and already matches our needs.

BassGears

May 30, 2020  on Shopify

Great support, they resolved any issues I encountered and they will add Paypal gateway too, so this is great!

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