Wally helps merchants connect with shoppers through WhatsApp and manage product questions from their store. Merchants can add customizable chat buttons, collect and display product questions and answers, and show social proof to help shoppers find useful information while browsing. Wally also provides analytics to help merchants understand how shoppers interact with these features.

• Let shoppers contact your store directly through WhatsApp
• Collect and display product questions and answers on your store
• Display recent customer activity as social proof notifications
• Customize WhatsApp buttons and customer-facing messages
• Track interactions with built-in analytics and activity insights