EZ Callback Request logo

Customer reviews: EZ Callback Request

Develop by HMS Commerce

Reviews (91)

Overall rating
4.5

What Merchants Think

The "EZ Callback Request" app has generally received positive feedback from merchants, who appreciate its ability to increase sales and improve customer engagement. Many users attest to its effectiveness in converting leads through personalized communication. The support team is noted for being responsive and helpful, with particular mention of developer assistance by individuals like Ahmad.

Key Strengths

  • Increases store revenue by enhancing customer interaction.
  • Provides customers with choice in communication medium.
  • Analytics to track conversions resulting from using the app.
  • Quick and reliable support from the development team.
  • Customization options available for specific business needs.
  • Encourages trust and immediate response to customer queries.

Common Concerns

  • Placement and customization issues with the call request button.
  • Difficulty in reaching out to the support team for certain inquiries.
  • Some users experienced initial setup challenges.

Final Thoughts

Overall, the "EZ Callback Request" app is highly valued by merchants for its simplicity and effectiveness in enhancing customer interactions. Despite some user issues with setup and customization, the app’s strengths in boosting sales and engaging with customers effectively make it a worthwhile addition to many online stores. The support team, particularly figures like Ahmad, plays a significant role in ensuring user satisfaction.

MarcMax-Media

Oct 14, 2023  on Shopify

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

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