Rakuten Ichiba (JP)

About Rakuten Ichiba (JP)

Launched Mar 10, 2020

Built by Byward Labs

Email :

[email protected]

Address

107 Walker Avenue, Toronto, ON, M4V1G3, CA

Website Privacy policy FAQ

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Description

Sell on Rakuten Ichiba and seamlessly access one of the largest e-commerce marketplaces in Japan.

Unleash new growth with our Shopify Sales Channel that seamlessly integrates with Rakuten Ichiba and opens up access to Japan's largest eCommerce platform, serving 100+ million customers. Overcome barriers of language and logistics effortlessly. Tailor your product outreach, manage inventories, and process orders, all from your Shopify dashboard. Now, scaling your business to the heart of Japan is just a few clicks away!

Automatically manage Rakuten Ichiba orders directly from Shopify
Sell from one inventory that automatically syncs across all marketplaces
Easily manage your Japanese product information down to pricing and descriptions
Conveniently manage your Japanese sales in your own currency

Pros

Integration with Rakuten Ichiba, Japan's largest eCommerce platform
Access to over 100 million customers
Seamless integration with Shopify for managing product outreach, inventories, and orders
Overcoming language and logistics barriers effortlessly
Automatic order management from Shopify dashboard
Inventory sync across all marketplaces
Ability to manage Japanese product information including pricing and descriptions
Convenient management of sales in user's own currency

Cons

Potential learning curve with managing a new marketplace
Initial setup might be complex for users unfamiliar with international eCommerce
May require additional resources for customer support in Japan
Possible time zone differences affecting customer service and operations
Currency conversion rates might impact pricing strategy
Dependence on Shopify for managing all operations

Rating And Reviews

タッパーウェアブランズ公式オンラインショップ

Mar 13, 2024 on Shopify

We had so many issues and re-piblishing all items for many times. Everytime republishing them, the photo images are gone and need to fixx them. Finally Byward Support fixed issue and I would liketo give 5 stars for it. Unfortunately for the system I cannot give 5 stars.

【トレジャーハンター】オンラインストア

Feb 21, 2024 on Shopify

必須属性関連がとにかくバグだらけ。楽天のSKU必須属性を入力しても翌日には消えていることもあり、そもそも楽天に転送する段階で入力していた金額などの情報も全てごっそり抜け落ちるようなバグもあります。必須属性に対応したかと思えば入力項目ごと消えたりもするので、ロールバック勝手にしてるのか疑うレベルですが告知もなにもないのでバグに振り回される始末対策として必須属性を楽天市場で入力したとしても、Shopify側から楽天商品を値段変更すると楽天市場で入力した必須属性は全て消えます。致命的ですね。

ベッツペッツ公式サイト

Feb 02, 2024 on Shopify

Just recently though, customer support level got improved much comparing to before. App works stable although it takes a little bit of time to get used to how it works or how to setup. Overall, without this app, integration with Rakuten would be much more complicated to setup. So it made the integration easier, and we appreciate it.

Alartis

Nov 19, 2023 on Shopify

Very undeveloped app with huge number of bugs. Help desk is not responsive (I think it does not even exist). Almost useless...

SHOUTENGAI

Jan 19, 2022 on Shopify

This person, Monica Rondera from Rakuten Ichiba contacted me to offer Rakuten services and I wrote a reply back but they never bothered to get back to me. So I felt it is already a bad service. I was going to join Rakuten IChiba but it seems their service staff is rude or lazy with no replies so I give up.

Persiadirect

Jun 25, 2021 on Shopify

楽天市場とショピファイの在庫連動の為に導入しております。先日同期された注文が自動的に店舗都合でキャンセル処理されてしまい、商品はお届けしたのにご請求ができていない状況が発生しました。楽天市場では対応できないと回答をいただき、ショピファイサポート経由でアプリ開発の方に問い合わせ対応をしていただきましたが、途中で応答がなくなり、結果として原因はわからず終いでした。楽天市場ではキャンセルされた注文の請求処理を戻すことはできない為、お客様にご説明した上で新たにご請求金額と同等のご注文を通すようにとの回答でした。（問題発生からここまで大体20日かかりました）原因は不明ですが、同じ現象でお困りの方がいらっしゃれば問い合わせの流れなど参考にしていただければ幸いです。引き続き原因の調査と改善を宜しくお願い致します。