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Customer reviews: eBay Integration ‑ QuickSync

Develop by R. I. T. N. S.

Reviews (179)

Overall rating
4.8

What Merchants Think

Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.

Key Strengths

  • Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
  • Seamless setup and integration process, saving time on data management.
  • Effective real-time syncing between Shopify and eBay, simplifying inventory management.
  • User-friendly interface with proactive support.
  • Free to use, providing cost-effective e-commerce solutions.

Common Concerns

  • Issues with syncing large product catalogs or maintaining product listing accuracy.
  • Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
  • Encountered bugs and incomplete functionality, requiring further development and refinement.
  • Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
  • Customer support often requests reviews before users can fully assess app functionality.

Final Thoughts

The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.

Swinger Parts

Aug 12, 2024  on Shopify

I felt really comfortable talking to Omar who is patient and listens to my needs. I am still at the trial stage and will be going for the paid version if it can fulfill my needs. I hope the app runs as well as their customer service!

JDM exhausts

Aug 12, 2024  on Shopify

At first was not working but I was met with a nice customer service officer named “Jayson” who had helped me navigate the problem and also referred me to the developers. Did I mention that I didn’t have to wait for the service.

Gigis Gift

Aug 11, 2024  on Shopify

Joseph is great! Helpful and very patient.

Tennessee CC

Aug 11, 2024  on Shopify

Khaled was extremely helpful and walked me through every step of the process when setting up my inventory sync. He was very kind and patient, answered all my questions and made the process seamless.

Swift CCG

Aug 10, 2024  on Shopify

Arianne was very helpful and able to resolve my issues quickly. Highly recommended!

Vintage Visions

Aug 10, 2024  on Shopify

Would recommend and support is just brilliant making life so easy.

Fleur de Lys Collections

Aug 09, 2024  on Shopify

Very happy with the app so far, Joseph was very helpful and patient to help us all the way through the process of syncing, we like the app so far

RazorL2

Aug 09, 2024  on Shopify

Hi, just wanted to say big "Thank you" for Joseph, quick and professional help, very polite and quick response, quick problem solving, much recomended

camping power solutions

Aug 08, 2024  on Shopify

Omar was Really helpful and sorted out some issues with my products that wouldn't sync properly. Highly recommend Quicksync for syncing Shopify products to your Ebay store! :)

MaadZmec Tech

Aug 08, 2024  on Shopify

Very helpful in getting me all set up.

My Best 4 Pets Store

Aug 08, 2024  on Shopify

Joseph helped me with my integration issue today and he was very nice and helpful overall! ~arielV

GraphicHoodieHub

Aug 07, 2024  on Shopify

Joseph was very helpful with helping me set my store up

TillaBayDeals

Aug 07, 2024  on Shopify

Khaled popped up at just the right moment to offer assistance thru chat. He was able to answer my questions and give me confidence that I was moving through the setup correctly. Very pleased with the service level! #impressed

Rustic Charm

Aug 07, 2024  on Shopify

Joseph was extremely helpful in helping me set up selective syncing of my eBay Shopify store. Simple to use so far and it's free!

UPVC Touch Up Pen Store

Aug 07, 2024  on Shopify

Omar was really helpful the process has been very easy so far would recommend the app

Redbud Ridge Home Decor

Aug 07, 2024  on Shopify

Jason was right on top of my questions made it very easy for me. Thank You, Tami DiSantis Redbud Ridge Primitives

Viavora

Aug 06, 2024  on Shopify

Amazing support, great UI and easy to navigate. I love this app it's really going to benefit me. Shoutout to Joseph who went above and beyond for me :)

Pili&Pete

Aug 06, 2024  on Shopify

5 stars to Joseph. He is very kind and fast. He's helping me to resolve a connection problem that I have with my stores that I'm pretty sure is gonna be resolved.

Flooring UK

Aug 06, 2024  on Shopify

Great service from Omar. Very helpful and patient. Sorted out exactly what I needed very quickly and stayed with me until I was all set up. (Something which would have taken me ages to do myself). I would definitely recommend this app, all around great service. Very refreshing to have hands on customer service and not AI generated answers. Thank you Omar

Antoinette's Urban Chic

Aug 05, 2024  on Shopify

Joseph has been a great asset to help me link my eBay and Shopify store. I have over 200 listings on Ebay that I need to sync to Shopify and Joseph has been working with me to resolve all the issues between the two apps. Is good to have someone who knows what to do and is able to help with patients. Thanks again for all your help.

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