Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.
Key Strengths
Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
Seamless setup and integration process, saving time on data management.
Effective real-time syncing between Shopify and eBay, simplifying inventory management.
User-friendly interface with proactive support.
Free to use, providing cost-effective e-commerce solutions.
Common Concerns
Issues with syncing large product catalogs or maintaining product listing accuracy.
Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
Encountered bugs and incomplete functionality, requiring further development and refinement.
Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
Customer support often requests reviews before users can fully assess app functionality.
Final Thoughts
The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.
SK Trophies and Gifts
Feb 13, 2025
on
Shopify
Honestly the best support you will receive Omar was absolutely amazing Website syncing is not my strong point and he was patient and answered all my question no matter how irrelevant and time consuming they was for him. I can honestly say this is a great app and easy to use even for someone whose strong point isn't IT. The support you get is second to none and well worth the monthly fee. Once again Omar thank you so much you have been amazing and a asset to the company you work for!
London Magic Traders' Buylist
Feb 10, 2025
on
Shopify
Great and Fast customer service. Thanks, Omar
Tikitaka
Feb 09, 2025
on
Shopify
Joseph was really kind and professional ! He helped me transfer all my listing from eBay to Shopify. I'm still exploring the app and testing it. So far, everything seems good. I have to see how everything can be synchronised as I got an order on shopify, but my listing on eBay was not deleted. Furthermore, maybe I don't know how yet, but so far when I purchased shipping labels on shopify, I had to manually upload the tracking number on eBay. Interesting app & concept, but need to learn how to use it
The Discount Appliance Store
Feb 08, 2025
on
Shopify
Installed the App. Customer service was there instantly to help. I cannot express the time and effort they gave me. Instant replies, video chats, everything to have my system up and running. It was amazing! Thank you all so much.
Finn Interiors
Feb 04, 2025
on
Shopify
Omar on tech support was very helpful! I was struggling to sort my SKU's so the app would integrate. He went into my products and sorted this for me. Nothing was too much trouble-very helpful guy. Don't struggle get in touch with Omar to help you out!
Diecast Decals & Spares
Jan 16, 2025
on
Shopify
Great job. Best price on the internet for this service and very fast support.
World Wide Prestige Spares
Jan 15, 2025
on
Shopify
Great support from Arianne :)
RacingUSA
Jan 13, 2025
on
Shopify
So far so good on this app and the customer service is incredible. Joseph worked with me to get my integration from shopify to ebay up. I would so recommend these guys to anyone!
IS Parts
Jan 12, 2025
on
Shopify
Customer support is very goo, they are trying to help as much as possible.
Been dealing with Omar and he was polite and helpful and even gave his email address to get an update and future help.
Cover My Clubs
Dec 26, 2024
on
Shopify
Still getting to grips with the app but I've got to say, the customer service was unreal. Had some issues but Joseph hopped on a zoom call with me and went through things to resolve it with me. Really happy to help and give time to me, couldn't recommend it more. Thank you Joseph - superstar.
Aged Pieces
Dec 25, 2024
on
Shopify
Great support, usefull app
JoJo Toys
Dec 21, 2024
on
Shopify
Jayson is great
Daar Al Utoor
Dec 20, 2024
on
Shopify
Really happy with this. Joseph really helped me to integrate my store
Perfect
Freedom Fitness Equipment
Dec 19, 2024
on
Shopify
Khaled was great. We just downloaded this app and I clicked a wrong button that was about to cause a potential big headache in mere moments. I reached out to Khaled via the chat and within seconds he responded and not only advised but actually performed the task necessary to prevent a major problem on my end. Super appreciative.
eliteracefab.com
Dec 19, 2024
on
Shopify
I tried using this app on my own maybe 2-3 Months ago and got very frustrated and deleted it. After waiting I decided to give the app another chance, Omar reached out to me through the message Portal and helped answer and fix any issues I had. I started having Omar upload my products and it was really fast uploading our products. Once again all thanks to Omar!!!
Honey Fawn Boutique
Dec 16, 2024
on
Shopify
Have only just connected, but the support team did all the set up so it was easy.
DiecastModeler.com
Dec 11, 2024
on
Shopify
I picked 5 star because the Support was great and very responsive. Not to mention actually understood my English the first time around and met my requests. Easy startup and I’m looking forward to working with the App.
ecogreenboost
Dec 10, 2024
on
Shopify
thanks, great app , and great service by agent
shrinkingvioletsvintage
Dec 08, 2024
on
Shopify
I am currently in the process of switching over to Quicksync for our ebay & shopify listings. So far so good! They have been very helpful via their live chat & email, ensuring the products are matching across our ebay & online store. I have felt very supported and they are great at communicating processes. Omar has been great today, matching my item skus across sites too. I have tried a number of sync apps before & by far quicksync excels.
Pets Villa
Dec 07, 2024
on
Shopify
This software is truly outstanding! The customer service team is very patient as well.
I encountered a login issue today, and Omar provided a thorough and patient response, helping me resolve the problem. I highly recommend this software!