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Customer reviews: Square Integration ‑ QuickSync

Develop by R. I. T. N. S.

Reviews (261)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the app "Square Integration ‑ QuickSync," with many praising its effectiveness in syncing inventory between Square and Shopify. The app is often described as user-friendly, and its customer service is consistently highlighted as exemplary. Merchants appreciate the hands-on assistance provided by customer support representatives, who are frequently mentioned by name for their dedication and expertise.

Key Strengths

  • Exceptional customer support, frequently praised for its responsiveness and effectiveness.
  • Efficient and seamless syncing of inventory between Shopify and Square.
  • User-friendly interface and simple setup process.
  • Real-time syncing that enhances operational efficiency.
  • Ability to handle complex product variations and multi-location management.

Common Concerns

  • Occasional syncing issues leading to inventory discrepancies.
  • Some instances of extended downtime during the syncing process.
  • Rare customer service experiences that were unsatisfactory, impacting store operations.

Final Thoughts

Overall, "Square Integration ‑ QuickSync" is well-regarded among merchants for its technical capabilities and outstanding customer service. While some users report occasional technical hiccups, the app is largely seen as a valuable tool for integrating Square and Shopify systems, making it a recommended choice for businesses looking to streamline their inventory management across platforms.

Fort Point Beer Company

Apr 08, 2025  on Shopify

Joseph was super helpful and professional and resolved my issue quickly and efficiently. Highly recommended customer service agent!!

Firehouse Pets Co. Inc.

Apr 08, 2025  on Shopify

Khaled was extremely helpful. He was prompt friendly and patient. he took time to answer my questions as well as solve my issue.

Pink Pineapple Co

Apr 05, 2025  on Shopify

Joseph was great to work with.He showed up in a chatbox and offered to help me sync a few products that I was having trouble syncing! It was perfect timing and made things so simple. The best part was that it was a real person and not a bot. Highly recommend.

Mortadeli

Mar 31, 2025  on Shopify

10/10 amazing customer service from Jayson. I had issues syncing Shopify and Square items and they were able to rectify it while also providing clear direction and explanation on how to navigate the platform.

The Hive

Mar 29, 2025  on Shopify

Joseph helped and it was so easy! Most help I have gotten from any app customer service. I have talked to a lot! Appreciate!!

Layover and Co.

Mar 28, 2025  on Shopify

Amazing service! Very quick response, and smooth conversation. I was in a rush to sort out the sync problem, and Omar helped me straightaway. So far, it has been very easy to use and there has been a quick response from the support! Amazing!

The Maple Shop

Mar 23, 2025  on Shopify

This was so simple and the customer service was so helpful! Thank you so much! It was instant syncing of products.

J Decor 54

Mar 21, 2025  on Shopify

Joseph was very helpful and answered all of our questions. We are very satisfied with his service! Tonya and Jenni

LECSA SPECIALTY SNACKS

Mar 17, 2025  on Shopify

I would like to say how I appreciated Arianne's help. She was amazing and helped me sync my store so fast and easily. Hope now I will spend less time adding my products on my online store.

Serendipity Gifts

Mar 14, 2025  on Shopify

Excellent! So glad I found this app! Joseph helped me figured it all out. Great customer service!

MyceliOhm

Mar 11, 2025  on Shopify

Well I have yet to have a full experience with this end product, my introduction was superior! Thea helped me with such ease! I was having so many issues I delayed the launch of some products and started considering creating a new website (I know, crazy!) but she was so informative, asked the perfect questions and helped me more than I could have anticipated.

Elysian Alchemy

Mar 08, 2025  on Shopify

I couldn't figure out how to get auto SKUs to generate on Square up but fortunately Joseph helped me get it all sorted in the app and now items are syncing. Much appreciated for the help!

Sashastrends

Mar 07, 2025  on Shopify

I was trying to sync both my square and Shopify. Joseph was with me the entire process and was able to answer all my questions. I highly recommend this app, you get live assistance from a real person instead of automated chat assistance.

The Great British Shop

Mar 05, 2025  on Shopify

I haven't got to using the app yet, but for customer service alone it's 5 star worthy. I have asked many in-depth questions and received answers immediately. Omar has walked me through the entire process and ensured I'm on the right plan for my needs. Unless Omar has outright lied the entire time, this app is exactly what I need and based on the outstanding reviews before me, I am excited to get up and running with QuickSync. Highly recommend. Thanks Omar!

Betsy Design Co

Mar 03, 2025  on Shopify

I was struggling with getting the sync to work between Square and Shopify. Joseph's chat popped up and was prompt to ask to help. He was able to get my products linked between both and to accomplish what I was trying to do. I spent 2 days working between each platform's csv file and each time missing information for it to properly sync. He was very friendly, professional, and I am extremely happy with the result.

Balence by Re-Leafs

Feb 28, 2025  on Shopify

Joseph was very helpful and made syncing my products very easy. So far the process has been smooth!

Fully Amp'd

Feb 26, 2025  on Shopify

we have been trying to get this working for sometime now. it took Joseph 30 seconds to fix it. What a legend. and a fantastic help!!

Camp Suma

Feb 26, 2025  on Shopify

Omar was great, helping me work through integrating our shopify store with square as a payment processor. Hoping for the best.

MuddyMooseMarket

Feb 17, 2025  on Shopify

Fantastic app that seamlessly connected my Square products to our Shopify store. Had a question and the support agent was quick to respond with a solution!

THINKA CANADA

Feb 14, 2025  on Shopify

The customer service provided by Gasser was extremely helpful in guiding us through the app. They provided clear explanations and quick responses, making it much easier to understand and use all its features. Highly recommend their support!

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