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Customer reviews: qikify Upsell BOGO & Free Gift

Develop by Qikify

Reviews (604)

Overall rating
4.8

What Merchants Think

The "Discount Buy X Get Y BOGO Gift" app by Qikify is generally well-received among merchants. Many appreciate its functionality, ease of use, and especially its customer service which receives high praise for its responsiveness and helpfulness. Some merchants have noted improvements in sales and customer engagement due to the app's features. However, there are also comments expressing dissatisfaction with pricing changes and technical issues affecting the app's performance.

Key Strengths

  • Excellent customer support – responsive, knowledgeable, and effective
  • Ease of use with a clean and intuitive design
  • Effective customization options allowing seamless integration
  • Useful for increasing average order value and facilitating promotions
  • Comprehensive discount rules that align with various business models

Common Concerns

  • Issues with pricing changes without notice
  • Technical glitches, such as elements persisting on the site when disabled
  • Lack of some desired features without purchasing premium plans
  • Complexity in enabling certain features or initial setup

Final Thoughts

The "Discount Buy X Get Y BOGO Gift" app is a strong contender in the discount application space, offering valuable features that cater to many promotional needs. While its customer support and overall functionality are highly regarded, potential users should be aware of some of its occasional technical and pricing issues. Despite these concerns, many merchants have found it to be an effective tool for enhancing their sales strategy.

The Sweet Giftorium

Jun 09, 2025  on Shopify

Great customer service setting up the app in my store. Helped troubleshoot issues with my theme and sorted them out!

SoFlo Boho Boutique

Jun 09, 2025  on Shopify

Quick customer service response and service. Love the app, now that I customized it to my current needs.

Otto's Corner Store

Jun 05, 2025  on Shopify

App works great and the support has been super fast and helpful!

IUIGA

May 29, 2025  on Shopify

Support was very responsive and helped to ensure the widget looks seamless on the cart within minutes. Thanks for making it free for the first campaign! Great way to test the app. Will be happy to top up.

FREESKY eBike EU

May 27, 2025  on Shopify

Very useful, the customer service team is great!

First Blood Merchandise

May 20, 2025  on Shopify

GREAT experience and very helpful customer care

Resin Rockers

May 20, 2025  on Shopify

If I could rate this app and service more than 5 stars I would. They are fast to respond and are always making improvements based on feedback. 10 out of 10!

Blank Roast

May 16, 2025  on Shopify

Great Tool, easy to use. Very good help by support-questions!

ASAVI

May 15, 2025  on Shopify

Excellent application. It does things very easily. Also quick support from the team.

Dog De Rue

May 14, 2025  on Shopify

Amazing customer service! The support team helped me set up and customize the upsell bundle so it displays exactly how I wanted. They were responsive and went above and beyond to ensure everything runs smoothly. The app works great and adds real value to my store. A big thank you!

WAWA Collective

May 07, 2025  on Shopify

Chronova Prestige

May 06, 2025  on Shopify

Nice APP

nistore

Apr 30, 2025  on Shopify

Top service

Chienalafolie

Apr 26, 2025  on Shopify

Excellent customer support! I contacted support regarding an issue, and Lora from Qikify was very responsive and efficient. My problem was resolved quickly, and everything is working perfectly now. A big thank you to Lora and the team for their valuable help. It's greatly appreciated. Highly recommend!

Scent Twin

Apr 24, 2025  on Shopify

awesome app <3

Librería Cristiana Madai

Apr 22, 2025  on Shopify

Hasta ahora soporte esta excelente, ayudándome a configurar los detalles. Mu gusta como se ve!!

GLIMMERING

Apr 22, 2025  on Shopify

Perfecto y en el chat super amables, me han resuelto mi problema, un 10

Ja-Hochzeitsshop

Apr 17, 2025  on Shopify

Great App, amazing customer support. The App is easy to install and use. We used a way more expensive app before qikify and we are very pleased with what is possible with qikify. It was definitley the right decision to switch. The customer support is amazing, they answer very fast and they are very open to do changes that we can not make ourselves.

Pure Gems & Stones Store: Awakened Days

Apr 17, 2025  on Shopify

Love Rita’s help!!! She is really amazing. Literally helped me a lot and customized the whole widget to fit my store’s request. Really recommend using their company’s whole package

Gourami

Apr 16, 2025  on Shopify

good apps with nice cs support

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