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Customer reviews: Qikify Upsell BOGO & Free Gift

Develop by Shopify

Reviews (628)

Overall rating
4.8

What Merchants Think

The "Discount Buy X Get Y BOGO Gift" app by Qikify is generally well-received among merchants. Many appreciate its functionality, ease of use, and especially its customer service which receives high praise for its responsiveness and helpfulness. Some merchants have noted improvements in sales and customer engagement due to the app's features. However, there are also comments expressing dissatisfaction with pricing changes and technical issues affecting the app's performance.

Key Strengths

  • Excellent customer support – responsive, knowledgeable, and effective
  • Ease of use with a clean and intuitive design
  • Effective customization options allowing seamless integration
  • Useful for increasing average order value and facilitating promotions
  • Comprehensive discount rules that align with various business models

Common Concerns

  • Issues with pricing changes without notice
  • Technical glitches, such as elements persisting on the site when disabled
  • Lack of some desired features without purchasing premium plans
  • Complexity in enabling certain features or initial setup

Final Thoughts

The "Discount Buy X Get Y BOGO Gift" app is a strong contender in the discount application space, offering valuable features that cater to many promotional needs. While its customer support and overall functionality are highly regarded, potential users should be aware of some of its occasional technical and pricing issues. Despite these concerns, many merchants have found it to be an effective tool for enhancing their sales strategy.

VISIO

Oct 24, 2025  on Shopify

The App works perfectly and the support team was super nice and helped me right away with all requests. Definitely can recommend!

Cunaos & Co

Oct 21, 2025  on Shopify

La aplicación genial y la atención al cliente inmejorable. 10/10

ELHOUMA

Oct 19, 2025  on Shopify

This app works great and the customer service is very good!

foreverLily.de

Oct 18, 2025  on Shopify

Nice too, nice support. Highly recommended for boosting the AOV.

Bonnie

Oct 16, 2025  on Shopify

Great app with amazing customer support. Highly recommend!

Addmotor.au

Oct 16, 2025  on Shopify

PlayVital

Oct 15, 2025  on Shopify

I highly recommend Qikify Upsell BOGO & Free Gift. It perfectly achieves the results I envisioned, with numerous features that are incredibly convenient. The customer service is highly responsible, responding quickly and resolving issues promptly. It's truly a fantastic app.

Richard Rochon

Oct 14, 2025  on Shopify

Great customer care and follow through.

elektronikstore.se

Oct 14, 2025  on Shopify

Their customer support is very impressive. They accommodate you ASAP, and when you have a special feature request, they will do it for you. Keep up!

KaartenvoorMannen.nl

Oct 14, 2025  on Shopify

Super handige app. Makkelijk in te stellen en goed te customizen. Doet precies wat ie moet doen. Support is top, snel op de chat en biedt direct een oplossing voor je vraag.

DevHero India

Oct 14, 2025  on Shopify

The support team helped us a lot to configure our first campaign. Impressed with the support.

Regelica

Oct 10, 2025  on Shopify

I've tried many apps for upsell and free gift, but Qikify so far has been a winner. Their service is great, although I always have to wait until the next morning to receive their responses due to the time zone. Other than that, I recommend this for the brands looking for an upsell app.

Villa Cotton

Oct 09, 2025  on Shopify

A truly great app. We've found the functionality to be intuitive, and it works exactly as expected. The customer support deserves special praise; they are always responsive and ready to help with any issue. Highly recommended.

Seyoul Thailand

Oct 09, 2025  on Shopify

Blik Cosmetics

Oct 01, 2025  on Shopify

Super helpful!

GLOWiD

Oct 01, 2025  on Shopify

ELEGOO UK

Sep 30, 2025  on Shopify

Charlie Road

Sep 24, 2025  on Shopify

Easy to install and set up in website. When I did get stuck and could'nt work it out the support service was awesome! Really prompt reply and amazing follow-up to make sure that everything was working.

EXCITÀRE

Sep 22, 2025  on Shopify

Excellent customer service and a really good app. The support team responds very quickly and is super helpful. Overall, a great experience – highly recommended!

Guess Where Trips®

Sep 22, 2025  on Shopify

This is a great app and the only one I've found that can apply different offers to variants. Support is excellent and quick, even when you have a custom request. Highly recommend!

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