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8.2
WhatsApp Multi‑agent logo

WhatsApp Multi‑agent

Develop by Purands
Free plan available

Customizable WhatsApp Chat Button for Instant Customer Contact

Customizable chat button
Multiple agent support
Responsive chat button
Interaction tracking
Pre-filled messages
Instant customer contact
Custom css styling
Unlimited conversations
2 Reviews
8.2

About WhatsApp Multi‑agent

Launched Nov 26, 2024

Categories

Built by Purands

Address

SINGAPORE, SG

Website Privacy policy
ZB: WhatsApp & Messenger Chat logo
(16 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Description

Purands: WhatsApp Unlimited enables seamless multi-agent integration of WhatsApp into your store.

Purands: WhatsApp Unlimited enables seamless customer communication with a customizable WhatsApp chat button on your store. Customers can message instantly using pre-filled texts for effortless interactions. Features include basic setup and customization, advanced styling, multi-agent support, departmental routing, and analytics. Ideal for merchants looking to enhance engagement, improve service, and drive sales.

Purands: WhatsApp Unlimited enables seamless customer communication with a customizable WhatsApp chat button on your store. Customers can message instantly using pre-filled texts for effortless interactions. Features include basic setup and customization, advanced styling, multi-agent support, departmental routing, and analytics. Ideal for merchants looking to enhance engagement, improve service, and drive sales. more
  • Add a customizable WhatsApp chat button for instant customer messaging.
  • Manage inquiries with multi-agent support across multiple WhatsApp numbers.
  • Assign agents to departments for faster and more personalized customer support.
  • Handle unlimited WhatsApp conversations to engage customers effectively.
  • Track and analyze customer interactions to improve performance and engagement.

Pros

  • Customizable chat button styling with CSS to match the brand
  • Instant communication with customers through pre-filled WhatsApp messages
  • Enhances customer engagement and satisfaction with immediate support
  • Supports multiple agents for better customer support
  • Unlimited WhatsApp conversations, allowing for extensive customer interaction
  • Responsive design ensures usability across all devices
  • Ability to track customer interactions with the chat button

Cons

  • Dependence on WhatsApp platform for communication
  • Potential for overwhelming volume of messages if not managed well by customer service team
  • Requires CSS knowledge for advanced customization

Rating and Reviews

Aire

Dec 05, 2024  on Shopify

Great platform, very easy to use - highly recommend! Great support :)

HUFT SG

Dec 02, 2024  on Shopify

Great app, easy to use.

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