Reviews: Proviews ‑ Product Reviews Q&A

Customer reviews: Proviews ‑ Product Reviews Q&A

Reviews (98)

Overall rating

4.9

5

34
4

3
3
2
1

2

What Merchants Think

Merchants generally have a positive impression of "Proviews ‑ Product Reviews Q&A," applauding its functionality, ease of use, and exceptional customer support. The app is praised for transforming Shopify stores by facilitating seamless review collection and integration. Many users highlight the app's effective customer service, specifically mentioning team members like Milan and the attentive support staff, which sets the app apart in the competitive review management market.

Key Strengths

Outstanding customer support, often highlighting specific team members for their patience and expertise.
User-friendly interface that enhances review integration and feedback collection.
Customizable review request emails, leading to higher response rates.
Includes photo options for reviews, adding authenticity and visual appeal to product pages.
Compliance with ADA standards, ensuring accessibility for all users.
Valuable analytics that provide insights for better customer interactions.
Free import of existing review content, facilitating easy transition from other platforms.

Common Concerns

Technical glitches experienced during the trial period, leading to concerns about reliability.
The need for reassurance regarding the app's long-term stability and performance.
Errors in displaying the dashboard and reviews, occasionally resulting in confusion.

Final Thoughts

Overall, "Proviews ‑ Product Reviews Q&A" is highly regarded as an effective tool for enhancing customer engagement and boosting sales by leveraging product reviews. Its strong customer support and user-friendly features make it a recommended choice for Shopify store owners, though some technical issues during trials warrant cautious optimism. The app's dedication to inclusivity and comprehensive analytics further substantiates its utility in the eCommerce landscape.

Elite Gates

Mar 13, 2024 on Shopify

Outstanding customer service. Milan consistently provides assistance and proactively offers solutions or modifications. Her responsiveness is exceptional. Thanks Milan!

Shopperspot-au

Mar 04, 2024 on Shopify

I cannot express how impressed I am with Proviews! ⭐⭐⭐⭐⭐ This app has truly transformed my Shopify store. The seamless integration process took minutes, and I was immediately able to start collecting genuine customer reviews. The customizable review request emails are a game-changer, significantly increasing my review response rate. The option for customers to include photos with their reviews adds a personal touch and authenticity to my product pages. It's a fantastic feature that sets Proviews apart. The customer support is exceptional - responsive and knowledgeable. Any queries were addressed promptly, showcasing their commitment to customer satisfaction. In summary, Proviews is a must-have for any Shopify store owner. It's user-friendly, customizable, and the analytics are invaluable. This app has not only enhanced my customer feedback strategy but has significantly boosted my sales. Highly recommended! ⚡

Tigbul's Variety Fashion Shop

Feb 07, 2024 on Shopify

I love this app and their other apps. Has been a blessing and if i ever need help they are there to help me. Also help when i have issues with any code that is there, they will help. Love that we are finally receiving reviews.

The Art of Cross Stitch

Feb 01, 2024 on Shopify

I had hope for this app when my last review app which I've used for years started getting glitchy. I can live with errors and getting help here and there, but during the 15-day trial, the entire dashboard and all my reviews disappeared and was replaced by an odd Proviews Q&A that looked like a backend interface. Their support did request for access to fix the problem at the end of the day but after 15 days, this will become a paid monthly app and for an error this big, it was hard to be confident in committing to this app for years to come. I don't really want to keep checking on an app to see if its working fine.

Telos Fashion

Dec 12, 2023 on Shopify

Proviews is a user-friendly app that has significantly improved the Shopify store by integrating and showcasing product reviews. Its user-friendly interface and customizable options enhance customer trust and authenticity, making it a highly recommended tool for boosting online store confidence.

KIMI LIGHTING

Dec 11, 2023 on Shopify

Recommend buying this app, the service was exceptional and helped us import our review content for free.