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Customer reviews: Proviews ‑ Product Reviews Q&A

Reviews (92)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Proviews ‑ Product Reviews Q&A," applauding its functionality, ease of use, and exceptional customer support. The app is praised for transforming Shopify stores by facilitating seamless review collection and integration. Many users highlight the app's effective customer service, specifically mentioning team members like Milan and the attentive support staff, which sets the app apart in the competitive review management market.

Key Strengths

  • Outstanding customer support, often highlighting specific team members for their patience and expertise.
  • User-friendly interface that enhances review integration and feedback collection.
  • Customizable review request emails, leading to higher response rates.
  • Includes photo options for reviews, adding authenticity and visual appeal to product pages.
  • Compliance with ADA standards, ensuring accessibility for all users.
  • Valuable analytics that provide insights for better customer interactions.
  • Free import of existing review content, facilitating easy transition from other platforms.

Common Concerns

  • Technical glitches experienced during the trial period, leading to concerns about reliability.
  • The need for reassurance regarding the app's long-term stability and performance.
  • Errors in displaying the dashboard and reviews, occasionally resulting in confusion.

Final Thoughts

Overall, "Proviews ‑ Product Reviews Q&A" is highly regarded as an effective tool for enhancing customer engagement and boosting sales by leveraging product reviews. Its strong customer support and user-friendly features make it a recommended choice for Shopify store owners, though some technical issues during trials warrant cautious optimism. The app's dedication to inclusivity and comprehensive analytics further substantiates its utility in the eCommerce landscape.

TheKiddoSpace DK | Navnestempler til Tøj, Organisatorer og Legetøj

Jun 25, 2025  on Shopify

Great app, reasonable price and Ajit was an amazing customer support agent

Lowkey.co.nz

Jun 02, 2025  on Shopify

very helpful staff, easy to use

PATOYS

May 19, 2025  on Shopify

Best All-in-One Review App No need for long words—this app is simple, affordable, and powerful. Currently the cheapest option with all the features you need. The customer support is top-notch, fast, and helpful. It’s a complete solution for managing product reviews in one place. Highly recommended!

PPG Aerospace Store

Apr 24, 2025  on Shopify

Using this service has been a pleasure. I'm particularly impressed with the technical support – their response time for issues like script errors is incredibly fast and effective. Furthermore, the app is competitively priced against others in the market. When you factor in the comprehensive features and the top-notch support, the value is exceptional. Definitely earns a high rating from me!

SACKMAN

Mar 27, 2025  on Shopify

Great App and excellent customer service by Ajit.

Pilates Elegance

Mar 12, 2025  on Shopify

Best in a business! Very professional and customer focused support! Highly recommend!

GAURI KOHLI

Jan 27, 2025  on Shopify

We are very satisfied with both the app and the excellent customer support provided by the company. Keep it up !

Gk Royal Fabrics

Jan 26, 2025  on Shopify

I must say it’s amazing! The app is very reasonable, and your support team is incredibly cooperative.

Battlecry

Jan 08, 2025  on Shopify

The support here is truly top-notch! They handle every query with patience and expertise. It’s refreshing to work with such a dedicated team. Special thanks to Milan, the POC, who always ensures everything is perfect!

My Store

Nov 26, 2024  on Shopify

I've been in eCommerce for over a decade, and Milan from Proviews went above and beyond. He resolved my integration issue himself instead of passing it off to support, unlike others like Yotpo. Proviews is truly underrated, and their exceptional service deserves recognition. Highly recommend!

Evofash

Oct 22, 2024  on Shopify

I am a clothing brand owner. I would say that their support is far more greater than the other review app. They are really helpful and passionate. I will always have my business with then!

My Store

Sep 16, 2024  on Shopify

One of the best apps to go for. Excellent customer service, great app, great price

TidySpaces

Aug 11, 2024  on Shopify

So far so good. Issues fixed quickly, communication very good. App is quite big, but quite easy to navigate around, having questions and answered for your products is a good tool. Thanks Milan for sorting my issues.

handrwn

Jun 21, 2024  on Shopify

The product from the Symprosis team was excellent, and their support, especially from Milan, was outstanding. He attentively listened to my issue, provided the necessary assistance, and offered valuable suggestions.

The Sofa Shop

May 08, 2024  on Shopify

very good app, specially for your google shopping reviews feed, support is amazing.

eliteracefab.com

Apr 23, 2024  on Shopify

As always, the Simprosys team is nothing short of amazing! Meet from their team has blown me away with amazing customer service, and help every time we had a question. I can tell you that your safe trusting your business with any Simprosys app or offering. I enjoy putting my money in good honest peoples pockets, and all of the staff at Simprosys will always be there to help you and impress you with their amazing response times and customer service.

John S Brana - Handmade Jewelry

Apr 12, 2024  on Shopify

What truly sets Proviews apart is its customer support. The team is not only responsive but also exceedingly knowledgeable. Every query I had was addressed promptly and effectively, reflecting their commitment to customer satisfaction. Additionally, their support was instrumental in resolving issues related to integrating past reviews and formatting errors into the Google Merchant Center, ensuring a smooth transition and continued operational excellence. Another standout feature is the app's compliance with ADA (Americans with Disabilities Act) standards, making it accessible to a broader audience. This attention to inclusivity is a significant advantage and demonstrates the app’s dedication to serving all users equitably. Proviews is not just another review app; it’s a comprehensive solution that enhances customer interaction and directly contributes to increased sales through better feedback and improved trust. The analytics provided are invaluable, giving insights that help tailor my approach to meet customer needs better.

Iris Blink®

Mar 21, 2024  on Shopify

Great app to use, it is user friendly and their team is very supportive.

Bicos de Fío

Mar 21, 2024  on Shopify

La aplicación cumple su función a la perfección y el servicio de atención al clientes es de 5 estrellas. Atentos y dispuestos a solucionar todas mis inquietudes. Muy recomendable!

Boutique Pouf

Mar 15, 2024  on Shopify

Customer support attentive and responsive to our requests. They take the time to understand the problems encountered and help with the various widget/feed installations. Thanks again.

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