7.8
ProtectMyOrder logo

ProtectMyOrder

Develop by ProtectMyOrder
  • Built for Shopify
  • Free plan available

    Elevate customer confidence & generate additional revenue

    Upsell shipping protection
    Generate additional revenue
    Increase conversion rates
    Offset compensation costs
    11 Reviews
    7.8

    About ProtectMyOrder

    Launched Jun 14, 2023

    Categories

    Built by ProtectMyOrder

    Email :

    [email protected]

    Address

    88 Balham Park Road, London, BFP, SW12 8EA, GB

    Website Privacy policy
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    Description

    Upsell shipping protection: give your customers peace of mind whilst boosting AOV

    ProtectMyOrder enables merchants to upsell shipping protection. Shipping protection gives your customers peace of mind that if anything happens to their order, they will get a reship or a refund quickly and effortlessly. Meanwhile, you keep the shipping protection revenue. This boosts your profit margin because the vast majority of the protection revenue goes straight to your bottom line

    ProtectMyOrder enables merchants to upsell shipping protection. Shipping protection gives your customers peace of mind that if anything happens to their order, they will get a reship or a refund quickly and effortlessly. Meanwhile, you keep the shipping protection revenue. This boosts your profit margin because the vast majority of the protection revenue goes straight to your bottom line more
    • Generate additional revenue + profit through upselling order protection
    • Increase conversion rates by giving customers peace of mind
    • Offset the cost of compensating customers for delivery issues

    Pros

    • Generates additional revenue and profit through upselling order protection
    • Increases conversion rates by providing customers with peace of mind regarding their order delivery
    • Offsets the cost of compensating customers for delivery issues
    • Simplifies the process of reshipping or refunding orders affected by delivery problems
    • Revenue from shipping protection goes straight to the merchant’s bottom line

    Cons

    • Possible customer dissatisfaction if the protection service underdelivers
    • Complicated claims process might negate the customer's peace of mind
    • Merchants need to manage and administer the shipping protection service effectively
    • Customers might view the upsell for shipping protection as an unnecessary additional cost
    • Dependence on reliable fulfillment and delivery services to make the protection service worthwhile

    Top Helpful Reviews

    View all reviews

    Keebos

    Sep 25, 2024  on Shopify

    Really great app, the team is also super responsive to any questions. Definitely suggest using the app!

    www.pet-tags.co.uk

    Sep 08, 2024  on Shopify

    ProtectMyOrder is a lucrative stream of income for my business. In the past year it has generated £10-15K in profit with an average opt-in of 45%. The support is excellent and the team set it all up. I highly recommend this app.

    motocross4u

    Sep 01, 2024  on Shopify

    The ProtectMyOrder app is excellent for boosting your profit margins. The team was outstanding in setting everything up for us, and the developers have a deep understanding of both your store and their app, ensuring it functions seamlessly in every context. We've experienced a significant revenue increase, with zero customer complaints about the app. We highly recommend it.

    Dawson Knives

    Jul 06, 2024  on Shopify

    Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.

    Benji Ball

    Feb 08, 2024  on Shopify

    I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.

    Sutsu

    Jan 25, 2024  on Shopify

    Came across this app through Shopify App Store Research Panel - Was pleasantly surprised by finding an app that solved our issue of securing customer deliveries. From the moment it was installed (took less than 5 minutes) customers were engaging with it and adding it to their cart. Couldn't be happier. 5* all the way!

    Mystery Football

    Jan 23, 2024  on Shopify

    The ProtectMyOrder app is really good to increase your margins. . The team were excellent at getting everything setup for us, and developers have a great understanding of your store and their own app to ensure it works in all contexts. We've been seeing a strong increase in revenue, as well as zero complaints from customers about the app, so we would 100% recommend this app.

    My Breeches

    Aug 23, 2023  on Shopify

    This app has been such an amazing addition to our website, it helps out customers feel more secure, particularly our large international customer base, and has also allowed increased our revenue so we can easily solve issues when they arise. Particularly for us, as we are a retailer not a manufacturer, it means we don't need to wait on our brands permission/ support to replace faulty items. It also means we do not have to wait on postal carriers getting back to us when parcels go missing which can be really tedious. I would highly recommend this to all online stores, it's a great feature.

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