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Customer reviews: DECO Product Labels & Badges

Develop by Shopify

Reviews (1,024)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with "DECO Product Labels & Badges." The app is praised for its ease of use, variety of customization options, and the exceptional support team, which often resolves issues in record time. Users appreciate the application's ability to seamlessly integrate and enhance the appearance and functionality of their online stores, making products more identifiable and aesthetically pleasing.

Key Strengths

  • Responsive and effective customer support.
  • User-friendly and easy to navigate interface.
  • Customization options for labels and badges.
  • Seamless integration with product and collection pages.
  • Quick setup and fast issue resolution.

Common Concerns

  • Initial setup issues with labels not displaying correctly.
  • Bugs or technical glitches that need addressing, though they are usually resolved quickly by support.
  • Some features require upgrading to a paid plan for full access.

Final Thoughts

"DECO Product Labels & Badges" is highly regarded by its users, particularly for its simplicity and excellent customer support. While there may be occasional technical challenges, the support team's prompt and helpful responses significantly enhance the overall experience. It is an invaluable tool for merchants looking to improve their store's visual appeal and product differentiation, making it a worthy recommendation for Shopify users seeking efficient customization features.

Rebel Reaper Clothing Company

Nov 20, 2024  on Shopify

Amazing so far in the middle of black friday, Linda was a great help and screenshots saved my life! thanks Deco Team and Linda! Helped alot for our BFCM sale going on :)

Twisted Schweets

Nov 19, 2024  on Shopify

Quick and Effective Support! Just started using the app and I was having connectivity issues and within 2 mins it was fixed. Thank you!

Nigel Curtiss

Nov 19, 2024  on Shopify

A great team! Messaged support and Sam and her dev team sorted my issue instantly!! 5 star service.

Tahiliya

Nov 18, 2024  on Shopify

The support team is phenomenal. The app's concept is great but has a few bugs to start with. However all bugs fixed quickly with the amazing support team. Thanks!

Union Square Wines

Nov 15, 2024  on Shopify

Excellent customer support. My questions were addressed quickly and efficiently. Thanks, Linda for all your help.

The Corkbox Co. EU

Nov 15, 2024  on Shopify

I've been using the Shopify app for my online store for a few months now, and I couldn't be more pleased. It's intuitive, easy to navigate, and has everything I need to run my business smoothly. Whenever I run into questions or issues, their customer support is top-notch. I had the pleasure of working with Tina, the customer support manager, and she was incredible. She quickly resolved my issue and made sure I understood every step of the process. Highly recommend Shopify, and a big shout-out to Tina for her outstanding help!

TwentySix

Nov 14, 2024  on Shopify

A great app for badges and labeling for products in your store! Excellent user interface and very good and quick support :) Must have!

Norse Imports LLC

Nov 14, 2024  on Shopify

A little issue at the start where the labels arent showing on my collection pages. I am being helped now and hope to have it fixed soon

Peters Valley Gallery

Nov 14, 2024  on Shopify

we love that we can download our own file for a fully custom badge and that we can edit the placement of it; so much easier than trying to code it ourselves, lol. We had noticed a small snag in it's display, but the support team were super quick to respond and very kind, and their team got it fixed within a few hours. Definitely would recommend.

Timeless

Nov 13, 2024  on Shopify

i got an assist from Rossie,she was very king and very helpful i hope she can continue working with people as part of the support staff because she is very patient and very helpful.

PeanutButterPigs Guinea Pig Rescue

Nov 12, 2024  on Shopify

The customer service at Deco's app is always so friendly and fast to respond! One of the best customer service experiences I've had on shopify!

DRAMA MERCH CO.

Nov 12, 2024  on Shopify

The app is easy to use and the customer service rep Sam and Duke from the dev team are quick to respond and helpful

Feel22

Nov 12, 2024  on Shopify

the app is super smooth, very easy to use and the support is spectacular! We had to go for it during November which was a very packed time and I still ran very smoothly and didn't interrupt anything

El Aviador Models

Nov 11, 2024  on Shopify

Got assisted by JULIE I got answered almost inmediately and Julie made sure my issue got resolved as soon as possible, which she DID resolve extremely quick, no hassles and straight to the point! The overall app experience is also amazing, very straightforward and easy to use. Would definitely recommend!

BodyFlexx

Nov 11, 2024  on Shopify

Answered right away, quite helpful. Having a technical issue with the labels on my collection pages.

Al Masam Stationery LLC

Nov 11, 2024  on Shopify

Customer Support (Rossie): Quick Response, Effective Approach, Quick Hands On Assistance. App is good and highly recommended.

Balense® Skin

Nov 10, 2024  on Shopify

Great app, excellent support team. Rossi went above and beyond to help with my enquiries. I highly recommend this app. Thank you so much.

EShoppy.nl

Nov 08, 2024  on Shopify

This app is designed to make life easier, and you’ll feel that right away. Everything runs smoothly and is easy to navigate. Need help? No problem! Hana from customer service genuinely cares about you. She listens to your questions, responds quickly, and goes out of her way to help, so you can always move forward with confidence

Ryo Parfums

Nov 08, 2024  on Shopify

Customer support from deco's team, particularly from representatives wendy is responsive and helpful. I appreciate the team's quick responses and assistance with label customization or resolving technical issues like adding free banners, which adds to the positive experience with the app. In terms of functionality it integrates smoothly with shopify offering tools to manage labels based on various conditions without slowing down page loading speeds.

MYHOLDAL LEBANON

Nov 07, 2024  on Shopify

AMAZING!!! the best thing that encourage me to keep an app, is the support, I'm really happy and satisfied with the super professional support and the fast action taken by the tech team is really amazing and rare to find on Shopify apps, this app is highly recommended.

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