Installed this app needing a solution for new tariff taxes/surcharges that now apply in varying amounts to select products (not all) we sell. The UI for this app is good and setup was straightforward. It would allow me to setup different % based or $ amount surcharges based on a variety of conditions, which suits our needs well. Basic setup was easy. There was some delay (minutes) before the first fee I created started showing up, but that was ok and once it showed up further changes worked instantaneously. Our % based fee for a specific product looked good on the Checkout page - the app adds a product, which is bundled with the applicable sale item and gives a clear picture of what the fee is for and amount in both %s and $s. Very dissatisified with presentation on the Cart page. We are using Pursuit theme and it added multiple CartItem__Property rows to the product listing in the cart, which would be fine except they contained div and parameter names (code) and were not user friendly. I was unable to find a solution for this on my own and could not wait for dev team to respond. There are some advanced setup options with no info or help available in the UI or app documentation, and I suspect it was these options that were causing our problems. I tried adding various divs to the fields but seemed to have no effect. While we wanted to use the required hidden fee option, I was not able to get any options to work (radio button, checkbox, drop down, etc.). Perhaps it was a compatibility issue with our theme (pursuit). The app is pretty invasive by adding exclusion conditions to numerous (but not all?) Product Collections in our store, which were NOT removed when I uninstalled and had to be removed manually. Update: The team responded very thoroughly and responded to the issues I experienced. Private line item properties are used to store and display detailed information about the surcharges during checking, which are supposed to be hidden from customer-facing views according to Shopify guidelines. So the fact that they are being displayed is an issue with the Pursuit theme we are using. A small code snippet can resolve this. The conditions that were displaying in the collections were a legacy feature that is no longer needed and was removed so future users won't have this issue.

Not recommended this app. The app cannot fulfill what I need and customer service representative agreed about that. After that, I uninstalled it and still charged me 9.99 even within 14 days free trail. I don't know why!!!

我最近用咗「upCharge Fees Addons Surcharge」呢個 Shopify App，真係超級幫手。唔單止可以靈活加附加費、服務費同加購項目，而且遇到 add to cart 問題時，佢哋客服非常快就幫我解決。推薦比所有需要收額外費用或者提供加購選項嘅店主，一定唔會失望！

Downloaded and added this app after having issues with another app not loading. Did have a singular issue that was resolved within a few hours and no longer have the issues. I am using this app to add fees for handling and service fees to pass onto the customer. It's been a breeze to use. I do recommend this app for anyone needing this service.

Erfüllt seinen Zweck recht simpel und leicht zu bedienen. Keine Probleme. Nur der Preis ist jetzt für die simple Aufgabe etwas hoch finde ich. Am Ende sollte eine extra Fee aufgrund bestimmter Produkte eine simple Funktion in Shopify sein ohne dafür zahlen zu müssen.

We use UpCharge to help pass along the credit card fees that we are charged. At one point I needed product support and their team was quick to respond and resolve the issue. I received a response and answer within minutes of emailing them.

The Mageworx team have been amazing helping us migrate to the new verision of their app, Never have any problems with the app, works like a dream Shoutout to Maggie and Polina who have outstandingly helpful Recommend this app.

We have been using the app for a long time. It works as it should. Many thanks to the support team, who helped us quickly with the update.

App could be better and there is no scope for enhanced features or customisable options. In terms of adding fees and surcharges, the function does not do well in shopping carts and customers can delete the option which defeats the purpose in the first place.

Mageworx product fees app solved exactly what I needed and works like a charm! Huge shoutout to Angie and Maggie from support team - they were super helpful and patient with all my questions. Highly recommend this app and team.

Great app for adding order processing fees. Simple to use and does exactly what we need. The support team (Angie) is super helpful and responsive whenever we have questions. Highly recommend.

Impossible to use "free" version, if it even exists. Trying to manage the app invariably redirects to a page that forces you to approve payment for premium version.

The app and support team are fantastic! Their response time is quick, and they handle everything with a high level of professionalism. It's refreshing to see this kind of quality in both the app and its support!

Great help from Angie and Evgeniya. I definetely recommend this app because of their customer service.

I can't say enough about how surprised I was at their service! Immediate response, and was so thorough and helpful in answering my many many questions throughout the whole afternoon. Wow. 5 stars on service!

Excellent app and works well and easy to use. Tanya in support help fix a few minor issues so very happy with app and their support!

It stops working randomly, causing a blocked white screen. Lost thousands of dollars in sales. Even after support fixed the issue once. Cant risk using this app anymore.

Customer support is non existent and their app does not work. There are much better fee apps out there. Not to mention they require full access to your customer database and it is just garbage.

The app loading takes a long time. sometimes 15-20 seconds. I would love to be able to charge different amounts per state. Doesn't work in the Shopify Shop. which is a big deal.

The app works great and the customer services is fantastic. We reached out to them regarding an issue we were having and not only did they solve it promplty but they also went above and beyond to configure the settings to make the uncharge appear better on our website, it was greatly appreciated!