Enorm Ask a question

Develop by Shopify

$3.99

/ Month

7 Days Free Trial

Let your Customers ask Questions and get Answers

Easy customization

Ask questions

Question notification

Respond via email

Answer on product page

Responsive layout

About Enorm Ask a question

Launched Sep 11, 2017

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

This app provides a way to let customers ask questions directly on product pages and single page

With the app, the customer can ask as many questions they like on a number of products. This will help you understand the most popular products * Allows your customers to ask questions on as many products as they want. * Admin get question notification via Email. * Admin can respond them with an appropriate answers via email or directly answering on question board (Answer will go to product page,where question has been asked.) * Customization of app is very easy. * Responsive layout.

Allow customers to ask questions about products.
Every time a customer asks questions on your product, notify with email.
Customize the ask a question button to match your theme.

Pros

Allows customers to ask questions on as many products as they want
Helps understand the most popular products through customer queries
Admin receives question notifications via email, ensuring timely responses
Admins can respond via email or directly on the question board, increasing flexibility
Answers are posted on the product page, enhancing transparency and helping other customers
Customization of the app is very easy, allowing it to match the website's theme
The app has a responsive layout, making it user-friendly across different devices

Cons

Potential for a high volume of questions, which could overwhelm the admin
Dependence on email notifications could lead to missed questions if not checked regularly
The system relies heavily on the admin to provide timely and accurate responses
There may be limitations on customization features depending on the platform or theme

Top Helpful Reviews

Home Goods Galore

Nov 05, 2019 on Shopify

This is a great app to help customers answer any questions they might have about the item. Which will lead to more sales. The app is easy to install and works well with no known issues.

Bags To Go

Nov 04, 2019 on Shopify

Easy, cheap, well made. Good app, would recommend for your store.

We Ship Same Day

Feb 06, 2018 on Shopify

Perfect fit, fast shipping, Did some research, determined the timer was the problem, ordered the unit. Your web site said it would ship the same day, and to my joy, I had the timer within 24 hours. And within just a few minutes I had the new timer replaced and the 20 year dryer was running like new.

The Dry Eye Shop

Jan 04, 2018 on Shopify

Easy to figure out and use. The team was very prompt and helpful getting a little bit of custom coding done.

Islamic Goods Direct Igd

Nov 01, 2017 on Shopify

The team helped me get the app installed which was incredibly helpful (I hate having to mess around with code in the backend).

Saundraa1

Oct 25, 2017 on Shopify

Amazing app!!! Great customer service all the time. Team, Don't loose the pace and hospitality what you have right now. this should be your strength!!!! Keep up doing the innovation.

Factorydirectchemicals

Oct 03, 2017 on Shopify

I love this feature! Easy to use dashboard ... Customer service is fantastic. They literally helped me set up the entire app in just a few hours.

Downtown Menswear

Sep 26, 2017 on Shopify

Great App and it's Free! Very easy to install. And the support team are awesome, fast responce, they help with the mobile version tweak! Thank You :-) Check us out here → https://downtownmenswear.com/

Paperwhimsy

Sep 14, 2017 on Shopify

Once again, another terrific app from this team. Very sleek, very easy to use. Looks nice in the product. They were extremely helpful and very quick in getting the app set up for me and I look forward to seeing how well it works. A great app makes it easy for customers to contact us with their questions about our products. Thank you, Enorm Apps! Keep the apps coming!

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