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Customer reviews: Process Wholesale: B2B Pricing

Develop by Shopify

Reviews (47)

Overall rating
4.5

What Merchants Think

Overall, merchants have mixed experiences with "Process Wholesale: B2B Pricing." Many appreciate the app’s functionality and supportive customer service, especially when changes or quick fixes are required. However, some users report technical issues that detract from their experience, indicating a need for improvement in stability and promptness of support.

Key Strengths

  • Easy to use interface with helpful setup videos.
  • Excellent and proactive customer service, particularly from Jake and his team.
  • Feature-rich application offering customizable wholesale pricing.
  • Integration and support for Shopify without requiring significant customization.

Common Concerns

  • Technical issues affecting website functionality, such as incorrect pricing and discount application.
  • Occasional delays or lack of responsiveness from support, impacting problem resolution.
  • Feature limitations, such as incompatibility with minimum checkout totals.
  • Concerns about app stability and reliability in critical business operations.

Final Thoughts

"Process Wholesale: B2B Pricing" is a potential asset for businesses needing a structured wholesale pricing solution on Shopify. While the app shows promise with its ease of use and supportive customer team, merchants must consider the current stability and support concerns. It can be a valuable tool for businesses ready to navigate its minor technical challenges with the promise of continued development and improvement.

Royal Bobbles

Nov 21, 2025  on Shopify

While we've only been using the app for a month or so, I can't say enough how incredibly helpful the team is behind the Process Wholesale App. They have truly gone above and beyond to help troubleshoot any issue that arises and to try to fix anything unexpected that pops up. We are looking forward to working with them over time as they really seem to be a class act that is dedicated to providing a great service. Can't wait to see how they continue to develop and grow their offerings!

Go Big Industries Inc.

Nov 20, 2025  on Shopify

Keiba Tools

Nov 05, 2025  on Shopify

Hello Tilly Lane

Oct 10, 2025  on Shopify

The customer service is awesome! Jake was quick to respond and answer my questions. He even sent some images and a short video to help walk me through the process. So HELPFUL for a beginner like me. Thank you Jake!

The Real Deal Airsoft

Oct 08, 2025  on Shopify

honestly the best platform for whoelsale b2b and they respond and create solutions fast

Second Spin Roasting Co.

Sep 16, 2025  on Shopify

Monsieur Paris

Sep 08, 2025  on Shopify

Turf Product Solutions

Sep 03, 2025  on Shopify

Borun Crystal

Aug 27, 2025  on Shopify

Lolly & Co

Aug 20, 2025  on Shopify

NOT HAPPY WITH NOT HAVING A BLANK FOR CUSTOMERS TO FILL OUT THEIR ENTIRE ADDRESS. THEY ONLY HAVE ONE BLANK AND ARE NOT LEAVING THEIR COMPLETE ADDRESS, IE. CITY, STATE AND ZIPCODE.

Kinjin Storylab

Jul 11, 2025  on Shopify

This was a missing piece for my B2B publishing business and works very well. Not just excellent product but also extremely attentive support. I'll be continuing my subscription.

Urban Sprout

May 23, 2025  on Shopify

We wanted our wholesale customers to feel like they had their own private storefront. The quickbuy table provided exactly what we were looking for. Great app with easy setup

Vivid Grove

May 23, 2025  on Shopify

We needed to keep wholesale content private AND offer different shipping methods. this app handles both without missing a beat. Huge upgrade from the manual work we were doing before.

Luxe Groove

May 22, 2025  on Shopify

Setting up wholesale pricing used to be a headache. Now, we just approve a customer, assign their discount, and they get a completely custom experience.

Whimsy Cart

May 21, 2025  on Shopify

I’m not super tech-savvy, so I was nervous about the setup, but Julian from support made it painless. He helped us to create our discount tiers and set it to auto assign to our approved wholesale customers. Thanks a lot!

Echo Cart

May 20, 2025  on Shopify

Everything about this app is designed with wholesale in mind. From custom shipping to locking wholesale collections. So glad we found it.

Golden Thread

May 19, 2025  on Shopify

After trying 3 other apps, this one finally did it all. variant discounts, locked pages, net terms, and more. Easy to use and backed by a super responsive team. Couldn't be happier.

Vibrant Cove

May 18, 2025  on Shopify

We wanted to vet our wholesale applicants more thoroughly and Process Wholesale let us customize the signup form completely. It helps us qualify leads and keep our B2B side more organized.

Lush Emporium

May 17, 2025  on Shopify

We had a small glitch with our theme, and Jake was on it within the hour. The app integrates perfectly with our Shopify store and hasn’t slowed anything down. 10/10!

Crimson Den

May 16, 2025  on Shopify

We have products with multiple variants at different costs, so applying one blanket discount wasn’t working. Process Wholesale’s variant-level discounting solved that instantly. Total lifesaver.

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