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Customer reviews: Process Wholesale: B2B Pricing

Reviews (59)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed experiences with "Process Wholesale: B2B Pricing." Many appreciate the app’s functionality and supportive customer service, especially when changes or quick fixes are required. However, some users report technical issues that detract from their experience, indicating a need for improvement in stability and promptness of support.

Key Strengths

  • Easy to use interface with helpful setup videos.
  • Excellent and proactive customer service, particularly from Jake and his team.
  • Feature-rich application offering customizable wholesale pricing.
  • Integration and support for Shopify without requiring significant customization.

Common Concerns

  • Technical issues affecting website functionality, such as incorrect pricing and discount application.
  • Occasional delays or lack of responsiveness from support, impacting problem resolution.
  • Feature limitations, such as incompatibility with minimum checkout totals.
  • Concerns about app stability and reliability in critical business operations.

Final Thoughts

"Process Wholesale: B2B Pricing" is a potential asset for businesses needing a structured wholesale pricing solution on Shopify. While the app shows promise with its ease of use and supportive customer team, merchants must consider the current stability and support concerns. It can be a valuable tool for businesses ready to navigate its minor technical challenges with the promise of continued development and improvement.

Urban Sprout

May 23, 2025  on Shopify

We wanted our wholesale customers to feel like they had their own private storefront. The quickbuy table provided exactly what we were looking for. Great app with easy setup

Vivid Grove

May 23, 2025  on Shopify

We needed to keep wholesale content private AND offer different shipping methods. this app handles both without missing a beat. Huge upgrade from the manual work we were doing before.

Luxe Groove

May 22, 2025  on Shopify

Setting up wholesale pricing used to be a headache. Now, we just approve a customer, assign their discount, and they get a completely custom experience.

Whimsy Cart

May 21, 2025  on Shopify

I’m not super tech-savvy, so I was nervous about the setup, but Julian from support made it painless. He helped us to create our discount tiers and set it to auto assign to our approved wholesale customers. Thanks a lot!

Echo Cart

May 20, 2025  on Shopify

Everything about this app is designed with wholesale in mind. From custom shipping to locking wholesale collections. So glad we found it.

Golden Thread

May 19, 2025  on Shopify

After trying 3 other apps, this one finally did it all. variant discounts, locked pages, net terms, and more. Easy to use and backed by a super responsive team. Couldn't be happier.

Vibrant Cove

May 18, 2025  on Shopify

We wanted to vet our wholesale applicants more thoroughly and Process Wholesale let us customize the signup form completely. It helps us qualify leads and keep our B2B side more organized.

Lush Emporium

May 17, 2025  on Shopify

We had a small glitch with our theme, and Jake was on it within the hour. The app integrates perfectly with our Shopify store and hasn’t slowed anything down. 10/10!

Crimson Den

May 16, 2025  on Shopify

We have products with multiple variants at different costs, so applying one blanket discount wasn’t working. Process Wholesale’s variant-level discounting solved that instantly. Total lifesaver.

Twilight Bazaar

May 14, 2025  on Shopify

Being able to offer net 30 terms to approved wholesale accounts has gave our wholesale channel a big boost. This feature alone makes the app worth it.

Homely Goods

May 11, 2025  on Shopify

Julian helped us with the setup and walked us through assigning tiered discounts. He even double-checked our settings to make sure everything was applied correctly. Couldn’t ask for better support.

Opulent Wear

May 09, 2025  on Shopify

We wanted to offer freight shipping to wholesale clients but keep standard shipping for retail customers. Process Wholesale made that possible with zero hassle. One of the most useful features we didn’t even know we needed!

Universal Haven

May 06, 2025  on Shopify

No exaggeration — we were up and running in under 15 minutes. The app is intuitive, the dashboard is clean, and everything just works. Great experience so far.

Modern Habitat

May 04, 2025  on Shopify

We ran into some CSS issues where our theme wasn't playing nice with the app, but Julian fixed it right away. The app is great, but the support is what makes it truly amazing.

Fashion Vault

May 02, 2025  on Shopify

Process Wholesale is incredibly easy to set up and offers every feature we need to serve our wholesale clients. Being able to set discounts at the variant level is exactly what we were looking for. Highly recommend!

Everyday Nest

Apr 19, 2025  on Shopify

We tried a few different wholesale apps before landing on Process Wholesale, and it's by far the best. The setup was quick, and we were able to assign custom pricing to our wholesale clients within minutes. Our favorite part is how it keeps everything within our main storefront — no duplicate products or clunky workarounds.

Infinity Mart

Apr 18, 2025  on Shopify

We added this app as we started expanding to B2B, and it’s been a lifesaver. No need to juggle multiple stores or mess with discount codes, just clean, automatic wholesale pricing. We especially love the ability to create pricing tiers by customer tag. Fantastic value for the price!

Allin One Picks

Apr 17, 2025  on Shopify

Overall, this app does exactly what we needed — offering tiered pricing to our wholesale buyers without having to duplicate products. It took a little time to figure out the best way to set everything up, but support was quick to help.

Omni mart

Apr 17, 2025  on Shopify

This app is packed with features and handles complex pricing rules with ease. What really impressed me was the support team, they helped us with a custom pricing scenario we thought would be impossible. Smooth interface, reliable performance, and top-notch customer service!

Excel Footwear

Apr 15, 2025  on Shopify

Process Wholesale has been a gamechanger for our B2B operations. We needed a way to offer special pricing to our wholesale partners without complicating our product listings or checkout process. this app delivered perfectly. The ability to tag customers and automatically apply pricing rules is a huge timesaver. Our wholesale buyers now get a smooth, shopping experience, and we don’t have to maintain a separate store.

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