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Customer reviews: Printify: Print on Demand

Develop by Printify

Printify is a leading print-on-demand app for Shopify, enabling merchants to create and sell custom products with ease. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,341)

Overall rating
4.7

What Merchants Think

Merchants find "Printify: Print on Demand" to be a highly intuitive and versatile platform that supports creativity and customization. It is particularly appreciated for its seamless integration with Shopify, user-friendly interface, and extensive product selection. While many users praise its efficiency and design capabilities, some express concerns regarding pricing, shipping times, and customer support.

Key Strengths

  • User-friendly and easy-to-navigate platform
  • Wide range of products and customization options
  • Seamless integration with Shopify
  • High-quality product mockups and previews
  • No subscription fee on the free plan
  • AI tools for generating product descriptions and titles

Common Concerns

  • High pricing on certain products
  • Shipping times can be longer than expected
  • Issues with customer support and order resolutions
  • Difficulty with product categorization for new users
  • Lack of certain design features, like more locations for prints on shirts
  • Technical issues with the personalization and order system

Final Thoughts

Overall, "Printify: Print on Demand" receives positive feedback for facilitating the setup and management of print-on-demand businesses. Its ease of use, coupled with excellent Shopify integration, makes it a go-to solution for merchants looking to innovate and customize their products without heavy upfront investment. While there are some areas needing improvement, particularly in pricing and support, the platform remains a strong choice for entrepreneurs looking to enter the print-on-demand market.

UniQ Berry Products

Sep 12, 2025  on Shopify

I love printify and how easy it is to design or upload designs, I also love their is no listing cost!

Cycle West

Sep 11, 2025  on Shopify

hard to learn all the detailed settings. ordered the wrong shirt sample for some reason. could be a lot easer or better yet, incorporate AI into process of setting up store and helping with products

Silly Goose Gift

Sep 05, 2025  on Shopify

I'm paying the subscription for PlaceIt - but I am not seeing that it is easy to add the designs before uploading. I also wish there was a way to add video before uploading to Shopify

Dreamer Zone

Sep 03, 2025  on Shopify

So far it’s been a pretty straight forward experience. Every once in a while there is a technical challenge, which you do have to figure out. But if you have Chat GPT it’s easy.

Tanya Tee Art_TLC

Sep 01, 2025  on Shopify

Always updating rpoducts to choose from and platform is user freindly. Mockups can be controlled, however, it would be nice to see real people wearing the mockups as options to choose from?

I Love a Hangar

Aug 28, 2025  on Shopify

If you’re looking to do embroidery, stay away. Im not sure i can convey just how bad the experince has been. They are not able to tell you why something "fails" digitsiation. Just that it does. The poor communication and what feels like constantly shifting embroidery guidelines make it unusable. You can submit a simple design a simple as three large uppercase letters (e.g., “ABC”) and have it approved - then submit the exact same design with different letters (e.g., “DEF”) and have it fail without any useful explanation. We check each design and all meet the guidelines so when you get told "does not meet" it woud be somewhat helpful if they could say "what part" does not meet . All you're told is: “Digitization failed for the embroidery. Please update the design to meet the embroidery criteria.” We only submit designs that already meet the stated embroidery criteria, so when we ask, “Can you be more specific?” we either get no response, or the reply contradicts the embroidery guidelines. Example 1 – Polo Shirts: We ordered samples of three different polo shirts to compare shirt quality and embroidery. Immediately, there were issues. We were advised: • Front Print – Digitized Successfully • Right Sleeve – Digitized Successfully (this included multiple lines of text, complex script, and an image of an aircraft) • Left Sleeve – Digitization Failed The left sleeve simply had a 1” x 2” rectangle. We were told it was “too complex.” Yes, apparently a rectangle is too complex. When we pointed out that the other sleeve included an aircraft shape and complex script (clearly more detailed), we were then told the sleeve was “unsuitable for filled designs.” We referred them to their own embroidery guidelines, which say nothing about filled designs being unsuitable. In fact, it specifically mentions that small gaps will be filled, and advises to “keep your design simple.” You know, like a rectangle? I don’t think a shape gets any simpler. Nearly a week later, we still have no clarity on why it failed. As far as we can tell, it meets all the criteria. Thankfully this was only a sample - imagine a customer dealing with this. (Which, when you think about it, we are too.) Example 2 – Embroidered Caps: • Cap 1 – Featured 3 capital letters – approved, no issues. • Cap 2 – Same design, different letters – rejected. Order cancelled. We were told: “Digitization failed for the embroidery. Reason for rejection: Small Shape/Text.” We asked, “Can you be more specific - which shape or text is the issue?” Their reply: “We are currently in touch with the team responsible for the embroidery process and will keep you informed with any updates.” We referred them to the Cap 1 order, which used the exact same layout and was approved. The next day, we were told: “Your order had to be cancelled and refunded to allow for production to continue.” What the...? We still have no idea why it failed - awaiting response. I was hoping Printify embroidery would be a good alternative to Printful. While Printify is slightly more expensive, it doesn’t charge a digitization fee like Printful does. But clearly, that comes at a huge cost in frustration and reliability. UPDATE 28 Aug: Whlst their other products and support was previously (5 stars), there has since been NO support on any orders. When tying to login to view support tickets it says "user suspended". No details why and no explanation. Chatbot also does not connect to an agent. At this stage, there is NO support. Horrible experience for what was once a great service.

River Jade Smithy

Aug 27, 2025  on Shopify

I really love how well Printify and Printful work for my company. My colors are precious to me and take years to develop. I trust these collection of companies as they get it right. Well done. My only suggestions, always strive for More sizes and it would be nice if more print on demand were available on natural fabrics. Keep up the brilliant work.

LPT Loves Jewelery

Aug 23, 2025  on Shopify

Have designed my first POD item and ordered a sample. It arrived in just a couple of days, the design looks great, the T-shirt quality is great. I could not be happier!

River Jade Smithy

Aug 21, 2025  on Shopify

I went to give you 5 stars and then your app hijacked me off of my task to bring me to a useless Shopify shopping for an app I already have or you wouldn't be asking me web page. What is wrong with you?

BUCK RIDGE OUTDOOR

Aug 21, 2025  on Shopify

It can be a little wonky but will say it is working much better than Printful was for me. I had to just trash Printful completely and switch to you guys which went better and faster than expected. Already have two shirts done in less than the time I spent fighting not able to get anything done with their app. But there are some little things. One of my designs just would NOT work on the Printify app and I don't understand the issue with it. *shrug*

TheWishBug

Aug 20, 2025  on Shopify

Of all the PODs I've researched, this and a couple others made the cut. In the end, Printify I've found is the best for 1. Design to Product (MockUps) - Within its Admin Console (most products have accurate mockups - other PODs may or may not have mockups, and many that do note that the mockup you're looking at is not an accurate depiction). 2. Quality Selection - You can select which print provider you want to use for printing, and you can see the ratings for them. 3. Integration - The integration with Shopify is the most seamless I've found yet. Also, everything loads correctly, and quickly, every time. 4. Product Creation - The product page in their Admin Console is so well laid out and sections classified, you have a high level of control over your various product elements. 5. Customer Service - They are incredibly quick to respond to any of my queries or assistance. I once reported a mockup glitch, responded and resolved to within hours. Orders and sample orders placed - they request service feedback. Need something done quickly? They'll take care of it. VERY happy. 6. Product Selection - They have a wide variety of product options, so if you prefer just 1 POD partner, start with Printify. I tried adding another few PODs but the difference between them and Printify is apparent in my wishing the other PODs had all the wonderful features of Printify. For any looking for a POD partner, I hope this helps you in your selection. I spent weeks, okay maybe months, looking into POD options... This was my choice. Not just from the research, but also from testing a few out. So, take advantage of my leg work, skip the all the research and testing time of PODs yourself, and just start with Printify. Or add them as a POD provider... you may find yourself switching all your products over to them like I did.

The Quilted Crayon LLC

Aug 17, 2025  on Shopify

Setting up the store and using it is such a breeze. Thank you for offering more products than I ever thought possible to sell.

Grya Prints

Aug 06, 2025  on Shopify

Me gusta mucho printify, pero me gustaria que algunos productos, o por no decir todos aquellos que no tengan los mockups predeterminados los tengan para asi saber que como quedaria el diseño ya subido, por ejemplo todos los productos early access

My Store

Aug 05, 2025  on Shopify

Printify makes print-on-demand easy, seamless integrations, high-quality prints, and reliable shipping. no upfront costs - Perfect for small businesses. Highly recommended!

Austin's

Aug 03, 2025  on Shopify

So far so good took a bit of learning how and where the tools are . once i got the hang of it . its getting to be fairly easy to use

be wise

Aug 03, 2025  on Shopify

I like the handling with the app because it is intuitive. Making products is easy and overall without issues.

Breezy Clothing

Aug 01, 2025  on Shopify

One of my favorite suppliers. Although it has limited products, it has endless opportunities for people trying to make a quick buck

My Store

Jul 31, 2025  on Shopify

an amazing up with different feature and easy to use. choose printify is you are on your way to build your own business with your own designs this is the best app I have ever been used. I have tried a lot of apps but non of them work like printify does.

Wren Watercolor

Jul 30, 2025  on Shopify

It's amazing getting to see my watercolor paintings come to life in usable products like phone cases and tote bags. I love how easy the site is to use. It's let me grow my small business into something I didn't think would be possible. All my customers are very satisfied with he quality of the products and so am I. Thanks Printify for being a good business partner.

Olive & Wool Stitchery

Jul 30, 2025  on Shopify

Easy to navigate, easy to connect to other platforms, AI assistant is actually helpful and gives accurate answers when you need support

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